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DS4 thumb sticks might have a problem?
- Thread starter EightBitNate
- Start date
And yet the reports are still coming in about ruined sticks both old and new.
A few pages back a guy noticed his sticks started going bad and he just got a PS4 a month ago.
We have absolutely no official word on anything having been done about this
JonathanPower
Member
JonathanPower
Member
Yes, you should. The ORB ones are great and you can get them from amazon. See the link in my previous post.
D
Deleted member 22576
Unconfirmed Member
Oh that's awesome. I gotta get on this as well.
Xander Crews
Member
Understood, but I think I've heard one person say they had an issue with the newer, harder rubber sticks. It certainly seems like the ones failing are the original "eraser-head" rubber.
swazzyswess
Member
So they're sending out replacements with new material on the sticks but still selling the original material to people... I don't get it.
The Lamonster
Member
The real indicator of whether Sony is permanently fixing this will be when the new DS4 colors start coming out, beginning on Sept 9 with the white controller (and also the white PS4 Destiny bundle):
Sept 9 - white
Sept 30 - camo & blue
I've got my white PS4 preordered (and extra white DS4) and will let you guys know my impressions when I get it...although I have no point of reference because I've never touched a DS4 with the poor material.
Sept 9 - white
Sept 30 - camo & blue
I've got my white PS4 preordered (and extra white DS4) and will let you guys know my impressions when I get it...although I have no point of reference because I've never touched a DS4 with the poor material.
Yeah. Apparently, there are batches of controllers currently on shelves that have improved stick materials on top of 2013 controllers that haven't sold or been shipped out until recently and it's hard to tell without opening them up. The new colours should make it really easy to find out.
TGO
Hype Train conductor. Works harder than it steams.
swapped mine with some xbone sticks eventhough my sticks are fine atm, very easy to do and they are closest as possible to the original DS4 style you can get and they look good, didn't realize the X1 stick were pure plastic, there is a quality difference but them being hard plastic will make them last longer , I think I'm happy with them.
Shogun_of_Truth
Member
So Sony is replacing them? Sorry, lttp here, never had a problem with my sticks till this month.
What is the process to getting them replaced by Sony.
Contact customer support and they'll forward you and guide you through the process.
PodcastFips
Member
Yes, they do. The process is different in every country so get in touch with your local PlayStation hotline.
Both of mine were replaced for the second time now. One of them seems to have the broken rubber, the other one though feels different from all the others I had so far. Much more textured. Looks like this is the first one I'll be able to play with for more than 2-3 months.
Yep. Took about a week for it to get repalced (including P&P). However, due to their greed they're going to say that you have to pay for postage. But, I made a stink and was able to get them to pay for shipping, so don't let them bend you over considering it's their own blunder.
That's not right, they must not be official X1 sticks. The sticks on my bundled X1 controller are rubber all over the ribbed edges and the concave resting.
Shogun_of_Truth
Member
Alright, I'll do that. Thanks. I was kinda bummed I was going to have to buy a new one knowing I'd very well likely get stuck with another one with crappy rubber.
TGO
Hype Train conductor. Works harder than it steams.
Concave resting and ribbed edges are like hard rubber yeah, they're not soft like the DS4's or thumb grips I've used more like bike handle grips and are a different material to the actual stick.
I'll try upload a picture
Realz or fakez? They do the job either way but if some could be nice enough to point me in the direction of real ones if they are fake I'd be very grateful.
Shogun_of_Truth
Member
TGO
Hype Train conductor. Works harder than it steams.
They are very similar in design which is why I did it, the DS4's are obviously more rubbery and tend to grip and pull more to you thumb rather then catch and grip like the X1's if you know what I mean (which is why we're having this problem I guess)
the X1 sticks are taller and seem smaller too or I'm just imaging it.
They paid for the postage to send it to them, but I haven't been told I have to pay anything as of yet. The person I spoke to recently said it takes 10 working days, which is quite surprising.
Did they send you a brand new DS4, or did they fix your old one?
Definitely not real. I received two different kinds of joysticks when I ordered my Xbox One sticks. Most of them were like yours, hard plastic and very uncomfortable. The rest were like the real Xbox One sticks with proper rubber for the top of the joystick. The hard plastic ones are junk. You'll get a blister from them for sure lol.
TGO
Hype Train conductor. Works harder than it steams.
Where you get the real ones?
TGO
Hype Train conductor. Works harder than it steams.
Those came from Hong Kong, there are some from a UK seller for £3.49, guess I can just ask the seller.
I ordered a pack of 10 on Ebay and I think they're all real. They're definitely rubber on top and the little bumps look sharper and less rounded than the ones in the photo.
On another note, I saw my first PS4 kiosk on the weekend, in a Best Buy. I checked the controller and the left stick had a nasty tear in the rubber, exposing the plastic underneath. I took a photo. I'll upload later when I'm not at work. Personally I'm in the "its universal and will happen to all your controllers eventually" camp.
It was a brand new one.
Thanks.
I was going to get the protection plan but I never got around to it. I'd be upset if I paid for the protection plan and still had to pay for shipping. I'm kind of surprised I have to pay shipping "without" the protection plan but it's only a couple bucks so I'll just be happy they are going to send me a new one. Sony gets one "OOPS!". The most trouble I had with any console was when I had to blow into my NES games to get them to work. My other DS4 is doing fine but I feel like it's just a matter of time before it wears out. Might go ahead and get some replacement stick covers for when it happens.
Just talked to support to send my original DS4 in. The 2nd one I purchased is also starting to wear, though.
How long since you bought the second one?
6-7 months. I haven't been using it much lately, though. So it's not that bad yet.
Order the Xbox One sticks. Best controller mod ever. You won't have to send your controllers away, and if you get a pack of 10, you'll have enough for any new controllers you'll get in the future. Hopefully you don't get any fake plastic sticks though. Sounds like I got lucky.
CambriaRising
Member
I second this. My daughter bit off some of my DS4 stick and I replaced them with the Xbox one sticks. Best decision ever.
Shogun_of_Truth
Member
Just talked to support to send my original DS4 in. The 2nd one I purchased is also starting to wear, though.
Same here. on live chat with Sony right now getting my torn controller sorted out. my second one is worn to hell, but I'd feel bad asking for a replacement for something that wasn't torn.
The_Almighty_Swan
Banned
Amazon has them in-stock to for those whom like to shy away from Ebay. Honestly just grab the Xbone sticks folks. A lot more durable. Has anyone tried the Aluminum Alloy Sticks yet? Are those any good?
Ricerocket
Member
My friend's rubber on the left stick had a piece ripped off when I visited him over this last weekend. I laughed and asked him what happened and he said he was just playing WD normally and it just came off.
Fail on Sony's part to go cheap.
Fail on Sony's part to go cheap.
Shogun_of_Truth
Member
So they are making me pay for the box + shipping costs, wtf.
Goodacre0081
Member
while it's ultimately Sony's responsibility, I'm getting more and more fed up with the gaming press and their inability to do actual investigative journalism and ask some hard questions. the DS4 rubber, share bugs, ID@xbox parity clause, horrible timed exclusivity deals, micro-transactions creeping into every game. all big problems in our eyes but what do I see on the front page of most gaming sites? "we snagged the first look of this hyped up game! stay tuned for the 9/10 score we'll be giving it in four months!"
it seems like an extension of a publishers PR arm. they have the access to these people and have the ability to ask those questions but they rarely come up. the journalists should be working for the gaming public's best interest instead of the manufacturers/publishers