The Albatross
Member
This "PR" guy is basically just an idiot. I wouldn't buy this shit anyway, but now I actively hope it fails.
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Penny-Arcade: "Marketers of the Avenger Controller are thieves and liars".
- Thread starter SpeedingUptoStop
- Start date
Wow, just wow. The word narcissist doesn't even begin to describe him.
piratepwnsninja
Member
he's not gonna send the mayor of boston after gabe?
Sanky Panky
Banned
This. Thank you real internets for making my morning easier at work.
Shin Johnpv
Member
That one is particularly funny. It's worth noting too that if you look at the dates of the 1 stars, there are plenty of them long before today, that are bitching about poor customer service, and it being a shitty product.
Not soon, but it'll happen. I guarantee that PA has a better lawyer than this guy has, and probably more money to throw at any lawsuit. He pretty much can't win on merits, and he can't win by drowning them in legal documents, either.
Then his diary goes as follows:
Dear Diary,
Today someone was mean to me. I hate this job.
Dear Diary,
I hate everyone I have to interact with. I think this job is making me insane!
Dear cuntpaper,
FUCK FUCK BITCHES AND WHORES!
elrechazado
Banned
Gabe knows the mayor of america.
I simply don't understand how this man is employed. This can't be the first time he has treated a customer this way, unless he just recently completely lost his mind. When you represent a product or a service to a market you do not treat your customer this way, at all. Every single thing about this man's string of responses was incredibly off base and unprofessional.
The very first email response set the tone perfectly for the events that followed: "Dec 17". Really? Concise (not in the good way), vague, and with a tone of "I don't have time for you". None of those qualities suit customer service.
If he doesn't get fired, at least his business will likely suffer from this whole mess. What a complete moron.
And I just realized this man is 38 and has a son...dear god.
The very first email response set the tone perfectly for the events that followed: "Dec 17". Really? Concise (not in the good way), vague, and with a tone of "I don't have time for you". None of those qualities suit customer service.
If he doesn't get fired, at least his business will likely suffer from this whole mess. What a complete moron.
And I just realized this man is 38 and has a son...dear god.
Haha, yea. His own emails speak for themself. case closed.
The problem here is that I don't think we know whether it's his product or if he just works for a separate company that markets it.
R_thanatos
Member
Lawyer?
For posting a mail exchange on his website?
He really doesn't know how this works...
I'd imagine any claim to that would be thrown out based merely off him giving permission repeatedly about this being shared for everyone to see (free PR!).
I need more coffee to go along with this wild ride.
IndieJones
Member
This guy is treating his customers like the Penny Arcade guys treated Jesse Thorn.
Everyone involved - Company owner, Penny Arcade Guy #2, even the original customer, with that essay-long response and "Welcome to the internet" - sounds like just the biggest douchebag.
Everyone involved - Company owner, Penny Arcade Guy #2, even the original customer, with that essay-long response and "Welcome to the internet" - sounds like just the biggest douchebag.
The Dutch Slayer
Member
Welcome back 2003 no one missed you
Dr. Kitty Muffins
Member
I didn't read all of it but did anyone contact the Better Business Bureau?
ElRenoRaven
Member
Boy this guy and "his" company sound like real pieces of shit. I'd never heard of the Avenger before but I sure as hell wouldn't buy from these scumbags now.
This thread makes for a good PSA.
This thread makes for a good PSA.
The Lamonster
Member
Wow that is terrible customer service. That company deserves to go out of business.
Frankenstrat
Member
Herbspiceguy
Member
I feel a bit sorry for the people who developed the controller. It gets shit on by the internet because of 1 bad PR guy.
DrForester
Kills Photobucket
Haha
ChiTownBuffalo
Either I made up lies about the Boston Bomber or I fell for someone else's crap. Either way, I have absolutely no credibility and you should never pay any attention to anything I say, no matter what the context. Perm me if I claim to be an insider
Well, at least its 4Chan being 4Chan
bistromathics
facing a bright new dawn
the emptiest of all threats
Neuromancer
Member
Especially since it started out as a controller to help disabled people, I believe.
You really should read all of it. It's a pretty good read.
planar1280
Banned
wait ...the twitter account is @oceanmarketting ?
To be fair, the guy did much better at keeping his cool here. Paul wasn't exactly the sweetest bunny, but I appreciate he had simply run out of patience with all the delays etc. still surprised they even offered the free controller so early on. Anyway, I just think this dude is a bit arrogant and extremely narcissistic, but I'm sure this episode will teach him some humble pie.
Mihos
Gold Member
Quote of the year!
I actually have no problem with the controller stuff and even the price is probably about right.. but this guy is enough of an ass-hat that I would slap anyone I see using it.
echoshifting
Banned
People keep saying this but I have yet to find any evidence to support it. How does it help disabled people exactly?
edit - Awww shit now I do feel bad for the inventor =/ http://miami.cbslocal.com/2011/04/15/inventive-teacher-gives-disabled-student-control/
Gianni Merryman
Member
This bloke reminds me of that character portrayed by Ricky Gervais, David Brent from "The office" BBC show; it's such a total idiot I almost feel sorry for him, it's laughable and pathetic at the same time.
How this bloke was put in charge of customers support, what with his unfriendly trolling attitude and his awfully bad grammar, is just beyond me.
How this bloke was put in charge of customers support, what with his unfriendly trolling attitude and his awfully bad grammar, is just beyond me.
Dance Inferno
Unconfirmed Member
Be careful now, I hear that Ocean Lawyyering are pretty good at their job.
To be fair, this is the second occasion of this same guy flipping his shit on a customer. If they don't spin this into actual good PR for them by canning their current marketing company/team/guy-in-the-basement, I can't say I necessarily blame that there's spillover onto the product itself.
It's unmerited, sure, but they do need to take care of the situation somehow.
As far as I know, it started off (and still is) marketed as a controller meant for maximizing l33t sk1llz performance. It has the secondary effect of aiding disabled gamers but that never seemed to be a part of the controller's marketed gimmick.
does he know his eyebrow is doing that?
Dr. Kitty Muffins
Member
the extra T means Top-notch
From Ocean Marketing's "About Us" page:
I feel like N-Control should have researched Ocean Marketing a little more thoroughly before hiring them (unless they got the okay from the Mayor of Boston or Cliffy B). Clearly OM's business practice does not follow as advertised.
I feel bad that their controller's business will likely be harmed by this, but at the same time N-Control really should have stepped up to the plate and severed ties with OM.
I feel like N-Control should have researched Ocean Marketing a little more thoroughly before hiring them (unless they got the okay from the Mayor of Boston or Cliffy B). Clearly OM's business practice does not follow as advertised.
I feel bad that their controller's business will likely be harmed by this, but at the same time N-Control really should have stepped up to the plate and severed ties with OM.
Gary Whitta
Member
In fact that is what people usually say right before they are never heard from again.
This is far worse than the Duke Nukem twitter fiasco, and that guy got fired. No way this ends well for this douchebag.
flyinpiranha
Member
It doesn't (or it wasn't meant to). It's a controller to help people play COD better. You can use the face buttons while keeping your thumb on the right stick and triggers.
The fact that some handicapped people might be able to utilize it isn't a selling point that I've seen.
The question that nobody seems to be able to answer is if this controller is somehow intrinsically tied to this guy who has ins with the Mayor of Boston or if the company that makes the controller just hired a terrible PR guy.
I honestly can't fathom why a company wouldn't have researched more when hiring the lifeblood of your company (your PR).
Neuromancer
Member
Read this:
Did you read the article? The guy made it to help this disabled kid, but then went on to sell it to a wider audience including 'pro gamers.'
Also the company that makes the controller is N-Control, this asshole is the CEO of Ocean Marketing. Different companies. N-Control needs to drop his ass though.
That botthers me as well . Shows how compettent this guy is .
Nealand Liquor
Member
fucking lol'd hard at this on his site
IS THIS GUY ALL THE IDIOT?
IS THIS GUY ALL THE IDIOT?
Wow, that guy completely lost it. The multiple "hell yeahs" cracked me up. I love all the backlash this guy is getting. After dealing with horrible customer service agents a lot lately it's good to see someone being held responsible for sucking at/not doing their job.
elrechazado
Banned
Gary, you need to start a twitter fight with this guy. Pleeeease
piratepwnsninja
Member
Well, they did research Ocean Marketing. Unfortunately they hired Ocean Marketting instead.