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PS4 Hardware Troubleshooting / Q&A Thread
- Thread starter Y2Kev
- Start date
Looks like needs more data!
Its fine people, most of these issues pop up right away.
Mine is the same manufacturer and it's working.
BRocknRolla
Member
Well, my PS4 is working great, however, I seem to be having a small issue with my controller.
It seems like occasionally my controller is getting input as though I'm hitting the "Home" button, bouncing me back to specific parts of the menu, and one time even jumping me from my game back to the dashboard. I'm hoping that I can just jam on the home button a bit so whatever extra-sensitivity it seems to have works itself out, but it's a little worrisome. Obviously it's just a controller issue, so I could always go pick up another, but I'm curious to know, if this continues to be a problem, can I send it in to Sony without having to send the whole system in? I wouldn't mind getting another controller while I wait (I'll want two eventually anyway) but I don't want to send in the whole system for the controller's sake.
Anyone have a similar issue?
Someone can correct me if I'm wrong, but I believe that's different from FAT32, though I don't know what the result would be if you tried using it. Mac's don't give the option for FAT32 and do give you exFAT either, but you have to instead select MS-DOS(FAT) for FAT32. Are there other options available?
It seems like occasionally my controller is getting input as though I'm hitting the "Home" button, bouncing me back to specific parts of the menu, and one time even jumping me from my game back to the dashboard. I'm hoping that I can just jam on the home button a bit so whatever extra-sensitivity it seems to have works itself out, but it's a little worrisome. Obviously it's just a controller issue, so I could always go pick up another, but I'm curious to know, if this continues to be a problem, can I send it in to Sony without having to send the whole system in? I wouldn't mind getting another controller while I wait (I'll want two eventually anyway) but I don't want to send in the whole system for the controller's sake.
Anyone have a similar issue?
Someone can correct me if I'm wrong, but I believe that's different from FAT32, though I don't know what the result would be if you tried using it. Mac's don't give the option for FAT32 and do give you exFAT either, but you have to instead select MS-DOS(FAT) for FAT32. Are there other options available?
wsoxfan1214
Banned
So four people...
Could someone make a spreadsheet of the different locations and dates and the number working versus not working?
Would potentially be helpful for tracking trends.
Ehhh... Download a tool to do FAT32 to be safe. No reason to risk a new 400 dollar doorstop.
Try right clicking on the drive under My Computer and then format. FAT32 should be in there.
nssdigitalchumps
Member
Not this one, no.
3rdamention
Member
I don't get it , where are the codes? Are they suppose to be that white place because they're are not there?
WTF
Definitely haven't seen that. Mine has the codes.
wsoxfan1214
Banned
Quite a few people have been reporting this. I wonder if it's a firmware issue with 1.5
Killroyskbg
Member
tried any other movie?
meanspartan
Member
Are there any cases so far of ps4s getting the blue light death AFTER working well? Mine has worked fine, got 1.50 and played for several hours. Just checking if I am good to go or should still worry lol.
Only thing of note that happened was one time I turned it on and no sound. Restarted it and was fine.
Only thing of note that happened was one time I turned it on and no sound. Restarted it and was fine.
Un-fixed it. A slight amount of movement dislodged the connection, and I can't seem to get it back now. I guess I'll just get a refund.
nssdigitalchumps
Member
DVD is doing the same. lol -- This is pretty sad.
well so much for that theory.
Only NTFS when I right click under My Computer. Downloading a tool...
MikeE21286
Member
I've had the issue.
It's only occurred when I've been getting the disconnected from PSN message.
I'll track this.
In the event anyone else is having the same issue. Have a Sony Bravia tv I bought a few years ago - when I first hooked up the PS4 all the text on screen was jaggy. Confirmed output was at 1080p (and lowering the resolution just made it worse to the point of being unreadable).
Solution was to update the firmware on my TV. Once I did that everything was just fine.
Solution was to update the firmware on my TV. Once I did that everything was just fine.
Hero_of_the_Day
Member
Yeah, I just checked my brothers, his is the exact same as mine. Only, of course, his works. So I've got one good and one bad.
3rdamention
Member
The problem with this is anyone can write a review. You do not have to have purchased a PS4 from Amazon, or a PS4 at all . Anyone could go on there and say they have a defective unit. And you know, with console wars and all, I wouldn't put much stock in that AT ALL.
And to add to that, like was stated before, people just started getting the system from Amazon today. If it is working great, and they are playing games, they aren't thinking "Oh I need to leave a positive review on Amazon right now!!!"
BRocknRolla
Member
Seriously? I did a search for "controller" in this thread and didn't see anyone else talking about it. Maybe I totally missed it. Would be better I guess if it was a firmware issue. Would you mind pointing me to others talking about it? (If it's in this thread, I'll look again.) Much appreciated!
Dead Prince
Banned
so the dead ps4 are from september 2013?
3rdamention
Member
Anyone having issues with ones picked up at Best Buy? My brother in law, myself, and 4 of my former students all seem to be working as expected so far.
SenjutsuSage
Banned
Shit, that sucks. My friends must've been the few lucky ones then, but their systems are looking pretty good for them right about now.
nssdigitalchumps
Member
Yeah, tried the second movie and 'nothing'.
Seems like some software was accidentally left out.
Seems like some software was accidentally left out.
Jonsoncao
Banned
There are many verified purchase reviews you know...
Indrid Cold
Unconfirmed Member
So how does one check the manufacture date and place? I did a quick glance on the box/console but didn't see anything.
Jack Torrance
Neo Member
They should really only allow "verified purchase" reviews on anything. There are a number of 1 star "I picked mine up today and what a piece of junk! Returning to the store and using the money to buy an Xbox one!" reviews that aren't verified purchases... and also a number of people crossposting over all PS4 bundles/SKUs... Somehow I don't think Amazon can be used as an accurate barometer.
BRocknRolla
Member
However, as with all reviews, the people who have bad experiences are also some of the folks most likely to write reviews. Just something to consider.
From where did they order?
It's on the belly of it, under the PS4 logo, very small, light grey print, last line.
So far we have sixteen reports of broken units (BLOD) from Hongfujin Yantai China. Most were from September 2013, one from August 2013:
Hongfujin Yantai China is a dead to me!
I seem to have a bad PS4 from this god forsaken land as well. It ran this afternoon for a few hours playing BF4, then went dark. Blinking blue light, no safe mode, no hdd sneak. :/
what firmware? 1.50
purchased from where? Amazon
what is your A/V set up like? HDMI into Toshiba TV
what resolution do you want to output in? 720p
were you able to get any video signal or none at all? Had video when running, not since it went dark.
can you hear audio? Nopes.
ChosenPredator
Banned
curious question for anyone - can anyone get into Blacklight Retribution or does it say "server timed out"
also Warframe locks your ps4 up sometimes so becareful with that while it patches.
also Warframe locks your ps4 up sometimes so becareful with that while it patches.
Awesome thanks!
For what it's worth, my issue appears to be different than what I gather most people are having.
Is there a way to check this information on the PS4 before you buy without opening the box?
Whats wrong with yours buddy?
SenjutsuSage
Banned
All 3 lined up at bestbuy to get theirs. Was standing in line with 2 of them last night just in case. Cause you have crazy assholes out there at times that may try to rip somebody off.
Weird that I'm the only one so far with August. I also got it from Amazon if you're interested.
The system was working for a bit and then shut off randomly while downloading some games. That time I was able to just turn the system back on. Then it shut of again while playing Contrast but I was able to get into safe mode and reboot. Then the sound started getting weird while playing AC4 eventually leading to a crash. I was able to get into safe mode once more and tried running option 6 but on restart it went back to BLOD and I haven't been able to get back into safe mode since.
The system was working for a bit and then shut off randomly while downloading some games. That time I was able to just turn the system back on. Then it shut of again while playing Contrast but I was able to get into safe mode and reboot. Then the sound started getting weird while playing AC4 eventually leading to a crash. I was able to get into safe mode once more and tried running option 6 but on restart it went back to BLOD and I haven't been able to get back into safe mode since.
Someone else on my twitter feed has one from Amazon too. Don't know the mfg. location/date though.