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[Dead Prince]

almost done downloading DCUO on Sept 2013 ps4. gonna be multitasking back and forth while doing the in-game update. see if i have any issue.

EDIT: nevermind. it doesn't have in-game updates lol.

 

[BruiserBear]

My PS4 has operated fine for hours now, but the light on the side is always white. Is that weird?

My console also wobbles when laying on a flat surface. Kinda dumb.

 

[ironcreed]

But seeing it everywhere doesn't really mean much. If they really sold a million units and 10,000 of them failed it seems like a huge amount of people going online and telling their story but it's not statistically a big deal.

Well, we just don't know. But it is certainly worrying and not something to overlook.

 

[mut321]

My PS4 has operated fine for hours now, but the light on the side is always white. Is that weird?

My console also wobbles when laying on a flat surface. Kinda dumb.

White light just means the system is on

 

[Dereck]

What the hell is DCUO?

 

[inner-G]

What the hell is DCUO?

DC Universe Online

 

[gazele]

So has anyone gone from blue pulsating light to making it work? Or no?

 

[prophecy0]

My console crashed while I was trying to use the Amazon Video Player and I had to boot to safe mode in order to get the HDMI out to work again.

I have also been unable to successfully resume the system out of standby mode. I get the pulsating blue light every time. I'm hoping a firmware issue can fix all of this.

 

[Hidden One]

So has anyone gone from blue pulsating light to making it work? Or no?

No...

 

[Flarin]

I had this same problem. What worked for me:

Because the awkward design I had to hold the PS4 to plug everything into the back, which accidentally turned the thing on before the HDMI plug was in.

After that happened, nothing I did would make the signal appear on the TV. Friend told me to turn it off and unplug everything for 5mins. I did that, making sure I didn't touch the front of the PS4 at all so the thing wouldn't power on.

It then acted normally. I believe this did the trick, because no matter what I did the HDMI port wouldn't produce a picture before the long reboot.

Is there anything specific about how you did this? I tried what you said, but still no picture.

 

[gazele]

No...

I just don't want to send it back to amazon tomorrow and then someone figures out a fix

 

[ThoughtsOfSpeaking]

My console crashed while I was trying to use the Amazon Video Player and I had to boot to safe mode in order to get the HDMI out to work again.

I have also been unable to successfully resume the system out of standby mode. I get the pulsating blue light every time. I'm hoping a firmware issue can fix all of this.

When it crashed was it trying to do any kind of update? Or was it mid video?

 

[prophecy0]

When it crashed was it trying to do any kind of update? Or was it mid video?

Mid video streaming, about 10 seconds into a movie.

I'm now stuck with a pulsating blue light after trying to resume from standby. My usual tricks (safe mode) don't seem to be working. I'm going to try leaving it unplugged for a while and try again. Like most of the other Amazon folks, my console was manufactured in September at the Honfujin Yantai plant.

 

[LQX]

Ugh, seeing this thread earlier at about five pages made me hold off on opening mine, seeing it now at close to 20 pages makes me want to fucking return it. I do not like the idea of having to get my brand new hardware refurbished and coming back to me less than new.

 

[LilWayneSuckz]

I found I had to hold the button for 10 seconds+before it would try to boot into safe mode and finally fail/power off. Not going to lie, that sounds like it's a sign of a defective unit if it takes so long to even try and reboot.

I held it for more than a minute.....I decided it was faulty and called Amazon immediately for a refund. Annoyingly I opened the Killzone SF retail disc thinking I'd be playing it minutes later, and the PS+ 12 month subscription was nothing more than a voucher code. I hope they honor the original purchase price.

Seriously contemplating waiting till February or March of next year to even bother with a next gen console.

Very sorry for all those affected

 

[RadixNegative2]

Not sure if this has been noted, but it looks like the primary intake for the PS4 is on the sides. If anyone is having issues with loud noise from fans, try setting it horizontal and make sure there is nothing next to it on the sides or back.

 

[Dereck]

Not sure if this has been noted, but it looks like the primary intake for the PS4 is on the sides.

Didn't know that.

 

[BadHand]

So has anyone gone from blue pulsating light to making it work? Or no?

first time I turned on the ps4 I had the blue pulsating light, I managed to get into safemode first-time (holding power button), reset everything and its worked since.

 

[Naudi]

Have an annoyance with the ear bud. I can hear everything I say repeated back to me with about a 2 second delay. Tried multiple ear bud/mics and they all do it...Any ideas? Cause it's kind of killing my enjoyment of BF4 party chat.

 

[prophecy0]

I was able to get my unit to boot into safe mode after leaving it unplugged for a few minutes. Sony really needs to figure out what's going on because this is seriously frustrating.

 

[Fredrik]

Holy crap I haven't kept myself up to date on the launch issues but stumbled across this list:
http://www.reddit.com/r/PS4/comments/1qmyiv/ps4_all_reports_of_faulty_bricked_units_so_far/
Is it really this bad or is it all fanboys trying to put PS4 in a bad light?

 

[Bizzquik]

Are you kidding me, Sony?

I wait on hold for 2 hours and 45 minutes. Someone from Sony finally gets on the line, hears that I'm having a PS4 problem, and he transfers me to a different guy. Five minutes later, the new guy gets on the line, looks up my PSN info and finds out that I'm from the State of Washington. Suddenly he won't shut up about the Seahawks - the current team, the team in the 90's....and I'm like "dude, I've been on hold for three hours....I'm really not into talking about football right now." He tells me to try to power to safe mode - which is unsuccessful three consecutive times because I have the unending Blue Light of Death. After he is finally ready to admit defeat and send me the return packaging, the call gets dropped.

Three frickin' hours....and nothing! I've been to Target to get games, I have an extra controller, I bought the PS4 Camera.... I am seriously considering telling Amazon (PS4 unit & Killzone) and Target (games, controller, camera) to give me my money back.

Unreal.......

 

[dark10x]

I'm really not sure what I can do if my imported unit fails. I assume only SCEA would honor the warranty?

 

[ThoughtsOfSpeaking]

Mid video streaming, about 10 seconds into a movie.

I'm now stuck with a pulsating blue light after trying to resume from standby. My usual tricks (safe mode) don't seem to be working. I'm going to try leaving it unplugged for a while and try again. Like most of the other Amazon folks, my console was manufactured in September at the Honfujin Yantai plant.

Hmm.

It definitely seems like there are three main issues here.

1) HDMI handshaking.

Sony's fuckup for not testing the PS4 with a wider range of TVs and Hdcps general abilty to fuck with TVs. Easily fixed with a firmware update or a HDCP splitter.

2) Dodgy HDMI ports. Manufacturing issue, and not Sonys fault. Someone cheaped out somewhere on QA.

3) POST issue (or its console equivalent) Something within the system is causing the systems internal check to fail so the PS4 cannot get past its inital self test. Thats why some people cannot get into safe mode no matter what they try. Its simply not there to be loaded.

When your system crashed because of an OS bug, it should of booted to the recovery "You didnt turn your console off properly - do you want to check the hard drive is ok?"

The plusing light indicated the console may be in some kind of loop than unfortunately it wont recover from. This again seems like a manufacturing issue.

Im sorry to say this, but like many others, your system is probably fucked.

NB: Before anyone starts taking my words as gospel, im no engineer nor do I come from a electronics background. I have no inside info and im just making a conclusion based on the information provided in this thread and elsewhere. If you think im full of shit or just making up my own narrative, please ignore.

That said, i have a feeling that the problems being experienced here can be laid at the feet of a single assembly plant that either wasnt following the correct guidelines or simply skimped on the QA process for its first few batches of consoles. I do not think its a systematic design flaw of the PS4, but I do think Sonys OS team are just as shit as they have ever been.

Hopefully this will not be a issue for anyone 6 months from now, but it sucks for early adopters that are getting screwed over.

 

[Phaethon0017]

Is there anything specific about how you did this? I tried what you said, but still no picture.

Not that I'm aware of. I did notice that the area gets very, very hot on mine. So maybe more time to cool was a factor, not sure. Sorry it didn't work for you.

 

[Sean]

So went through the thread to collect data and there's now 19 of us GAFers with broken units from the Hongfujin Yantai China plant, mostly manufactured in September 2013 (three were August), and the majority of which are suffering from the same issue (console arrives DOA - never boots up, just a pulsating blue light aka "BLOD"). Most of us have also purchased from Amazon so there's a clear pattern here:

hongfujin yantai china september 2013

Same here (pic), Manufactured: Hongfujin Yantai China in September 2013.

We both have the same problem, same factory/manufacture date, both ordered from Amazon... Guessing there was a bad run.

Count me in as a third on that.

Same.

I've had mine unplugged for hours at a time. Ain't no fixing the BLOD.

Just wanted to add that my broken unit - pulsing blue light, won't go into safe mode - was also labeled as made in Hongfujin Yantai China in September 2013.

It was a launch edition from Amazon

Mine is Hongfujin Yantai China August 2013.

I'm getting the BLOD and can't boot to safe mode.

Well I got curious and opened mine back up to check and it's August. And it's definitely not working. Seems there's more to this.

A friend of mine on Twitter with a broken system says its Hongfujin Yantai China September 2013, but he says his friend has the same one that works.

BLOD - Hongfujin Yantai China September 2013. I got it going again but then died again. Sony has the coffin on the way.

We posting bad unit manufacturing details? Alright. My defect amazon was September, Yangtai.

Sure mine is: Hongfujin Yantai China September 2013

Bought mine from Amazon. Its from August 2013 + Hongfujin Yantai China

hongfujin yantai china september 2013. Shipped from Amazon. I see a lot of people with that batch having problems.

hongfujin yantai china september 2013. Shipped from Amazon

Same as the same poster on this page so I copied and pasted it....

Add me to the "hongfujin yantai china september 2013. Shipped from Amazon" pile.

Tried the remove HD and boot fix but that didn't work. Can't get to the safe mode either, so time to contact Sony.

mine is a September Amazon PS4....dead after a couple of hours of use

Hongfujin Yantai China is a dead to me!

I seem to have a bad PS4 from this god forsaken land as well. It ran this afternoon for a few hours playing BF4, then went dark. Blinking blue light, no safe mode, no hdd sneak. :/

hongfujin yantai china september 2013. Shipped from Amazon

LoL - oh, to have won by drawing this bad batch of PS4s.....

Exactly the same for me too...

- This is the same plant with the scandal of 1,000+ chinese students being forced to build PS4's
- Three neogaf users (ckohler, Timan25, alr1ght) have consoles from Hongfujin Yantai China Sept 2013 that are working fine thus far.
- Those who have posted about working units in this thread are mostly listing an August 2013 manufacture date so far (Y2Kev, Loudninja, Duxxy3, Indrid Cold, etc).
- A lot of people are reporting failures but not listing the manufacturer info so they are not counted here.

 

[Flarin]

Not that I'm aware of. I did notice that the area gets very, very hot on mine. So maybe more time to cool was a factor, not sure. Sorry it didn't work for you.

Ah okay. Thank you for sharing what worked for you though. Very much appreciated.
Hopefully this can all get corrected for everyone ASAP so people can just enjoy playing some games again.

 

[TheOMan]

Also, here's an example for what I mean on the TV. The little arrows next to the input means that something is plugged into it and on, but then the second picture says there's no signal.

I had the problem you're describing and it turned out to be that specific port on my tv. Try the Sony hdmi cable in an unused hdmi port (or even a newer tv if you have one handy) after shutting down the console by holding the power button and waiting for 2 beeps.

 

[Arrogant Bastard]

Has it been determined if the 'bulge' is normal. If you look at the front USB ports they sorta bulge out. Same for the right hand side of the console.

 

[prophecy0]

So went through the thread to collect data and there's now 19 of us GAFers with broken units from the Hongfujin Yantai China plant, mostly manufactured in September 2013 (three were August), and the majority of which are suffering from the same issue (console arrives DOA - never boots up, just a pulsating blue light aka "BLOD").

- A lot of people are reporting failures but not listing the manufacturer info so they are not counted here.

Mine is from Amazon and was manufactured at the same plant in September. I've had multiple issues regarding the BLOD but so far I've been able to recover each time.

 

[Venturer]

Apparently its the way amazon is storing consoles, well Hi11zones said on his stream, which came from a sony rep in denvor sony store.

 

[fade_]

Mines from Honfujuin Yantai, September 2013 from Amazon and so far so good other than the UI being buggy and going back to home screen randomly. *knocks on wood*

Maybe we can help see if the Amazon theory is correct by posting what warehouse yours got shipped from? Mine came from Chester, VA and works ok so far.

 

[DietRob]

I checked the OP but didn't see the method for finding out where PS4 was manufactured.

I have a second PS4 that I haven't opened yet that I preordered from Amazon minute 1 after E3. How do I tell if it was manufactured at Hongfujin Yantai China? Can I do it without opening the box? I'd rather just return it straight away without opening it if possible.

 

[Dead Prince]

Apparently its the way amazon is storing consoles, well Hi11zones said on his stream, which came from a sony rep in denvor sony store.

she probably rammed it into the wall.

I checked the OP but didn't see the method for finding out where PS4 was manufactured.

I have a second PS4 that I haven't opened yet that I preordered from Amazon minute 1 after E3. How do I tell if it was manufactured at Hongfujin Yantai China? Can I do it without opening the box? I'd rather just return it straight away without opening it if possible.

it's on the bottom of the ps4 itself.

 

[Hellsing321]

i think theexodus5 had an issue and had to download a firmware for his tv.

http://neogaf.com/forum/showthread.php?p=89937134

might see if tv allows FW upgrade.

Do you have a Bravia TV by any chance?

http://www.neogaf.com/forum/showthread.php?t=716174

edit: Beaten like a dead horse beaten by another dead horse.

Seems like thats the problem. Now I have to track down a USB stick. :\

 

[disastermouse]

Broken launch PS4s are awful. Much feels for you guys.

 

[DietRob]

it's on the bottom of the ps4 itself.[/QUOTE]

Damn, hmm... to roll the dice or not? This was the one I was going to put either in the family room or bedroom unless Vita TV was westernized soon enough for that to be irrelevant.

 

[Arrogant Bastard]

Apparently its the way amazon is storing consoles, well Hi11zones said on his stream, which came from a sony rep in denvor sony store.

I assure you they spent more time stacked in warehouses and on ships than they did in Amazon distribution centers.

Side note. Apparently the 'bulge' around the USB ports and the right side of the console are normal. I suppose I can understand the need for the USB ports to be accessible, but what is with the right hand side of the PS4.

Image clearly showing it from the front.

Image of the right side bulge.

I wonder whats up with this, it isn't a design feature. It looks rather odd and I never noticed until I got my console home.

 

[Dead Prince]

Damn, hmm... to roll the dice or not? This was the one I was going to put either in the family room or bedroom unless Vita TV was westernized soon enough for that to be irrelevant.

just pull the sticker slowly. it just make sure it doesn't touch the flap as that piece will rip the cardboard up.

 

[BrokenEchelon]

Hope this is a good place to ask, since there's so many topics about the PS4 right now:

Does streaming games seem to hinder your local performance in any way? Frame dips, freezing, slowdown, etc?

 

[DietRob]

just pull the sticker slowly. it just make sure it doesn't touch the flap as that piece will rip the cardboard up.

Yea, that's what I did with the one I picked up from Walmart, I'm OCD like that with those stickers always peel slowly. For the record though Walmart had their PS4 stacked exactly like that when I went to pick up mine Friday at midnight.

 

[mauaus]

Mine is coming from breinigsville, Pennsylvania gonna know on Monday or Tuesday, I'm terrified guys

 

[params7]

I'm using the optical out from the ps4 to connect to my mixamp. But I am still getting audio from the TV (HDMI). I've double and triple checked Optical Out is the primary source. I'm also getting audio from the mixamp - so its outputting audio to both HDMI and Optical Out.

Anybody else with this issue?

 

[sickamore007]

Ths rubber on the ds4 is a cheap option. No good.

 

[Strange in Stereo]

I'm really not sure what I can do if my imported unit fails. I assume only SCEA would honor the warranty?

That's what I assume as well. I e-mailed Amazon and they told me I can return it and get a refund in case my unit fails. I'll lose the $140 I paid for shipping though.

 

[mauaus]

That's what I assume as well. I e-mailed Amazon and they told me I can return it and get a refund in case my unit fails. I'll lose the $140 I paid for shipping though.

I haven't received mine yet but if it fails in in the same boat as you. You got your import and it failed?

 

[Noof]

Ok so, my video and audio will suddenly stutter and then my video comes back a second later, but my audio does not. To fix it I have to either unplug the HDMI and plug it back in or switch the input on my TV and switch it back. I've tried different HDMI cables so it isn't a faulty cable. This is an Amazon console. Anything I can do?

 

[thebigmanjosh]

So I have a console from Hongfujin Yantai China delivered from Amazon and I have been playing it almost nonstop since I got it this morning around 12. It's been updated to 1.5 and turned off to standby once, but should I be worried about turning it off completely or am I in the clear for now?

Forgot to mention I haven't experienced any OS issues or glitches.

 

[Strange in Stereo]

I haven't received mine yet but if it fails in in the same boat as you. You got your import and it failed?

I'm getting it tomorrow.

 

[DietRob]

OK I just checked the one I already opened from Walmart and it was indeed MFG in Hongfujin Yantai China on September 2013. It's been working perfectly since I picked it up. I'm confused.