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Jaroof · May 26, 2009

For the past month or so, every now and then when I turn on my PS3 and try to log onto the PSN, I get this DNS Error. The weirdest part is it just seems to happen at random. Sometimes I can log in, sometimes I can't.
I've tried unplugging my router for a few seconds, which would usually solve any connection problems, but even that doesn't work.
I've talked to some friends about it, and some say they don't get the error at all, but some say they get it too.
Yesterday, I was talking to one of my friends on the phone and he was getting the error at the exact same time I was, and when I was finally able to get on, so was he.
Why are we getting this error?!

OldJadedGamer · May 26, 2009

I get this now right after I upgraded to the latest firmware. Cannot connect to wireless at all. Everything else in my house is fine. DS/PSP/360/Macintosh/iPod Touch... but PS3 I get this DNS error.

Oddly, hardwired works perfect fine. But because I have my router sitting next to my game machines it's not an issue but I'm getting the same problem.

amodf · May 26, 2009

I've had this problem also, since the 2.76 update. Sometimes I can log in to a Japanese account, but not a US account; sometimes Europe account but not Japan account, it seems totally random.

It's annoying.

h3ro · May 26, 2009

I've gotten them a few times after 2.76 went up, guessing there is some connection issue with it. Pretty annoying when you just want to jump on to check the store or messages. Usually fixes itself after a few "Sign In" attempts.

RoboPlato · May 26, 2009

Same situation here, although it's pretty infrequent. None of the usual stuff fixes the problem, it just goes away eventually.

alr1ght · May 26, 2009

this worked for me
http://boardsus.playstation.com/playstation/board/message?message.uid=27595504

Coloress_Kafka · May 26, 2009

I started getting them a few months ago. Eventually I just had to assign my PS3 a static IP address and set up a Demilitarized Zone on my router for that IP. Haven't had any problems since.

sprocket · May 26, 2009

old routers are getting shafted. I have an old linksys wireless and i get that 9 out 10 times now.

robertj15 · May 26, 2009

alr1ghtstart said:
this worked for me
http://boardsus.playstation.com/playstation/board/message?message.uid=27595504

I did this and it worked for me. I read in another forum that it was related specifically to Road Runner (Time Warner) users. Any truth to this?

robertj15 · May 26, 2009

sprocket said:
old routers are getting shafted. I have an old linksys wireless and i get that 9 out 10 times now.

Not true. I have an Airport Extreme which I purchased a little over a year ago and it happened to me. Wouldn't even let me log on until I did the fix (posted above).

Jaroof · May 26, 2009

alr1ghtstart said:
this worked for me
http://boardsus.playstation.com/playstation/board/message?message.uid=27595504

Thanks, I'll try it.

robertj15 said:
I did this and it worked for me. I read in another forum that it was related specifically to Road Runner (Time Warner) users. Any truth to this?

Guess so. I use Road Runner. :/

Hazmat · May 26, 2009

Ah, good, I'm glad it's not just me. Also, an update that fucks with your ability to get future updates that fix what they fucked up is especially helpful.

I have Time Warner, btw.

h3ro · May 26, 2009

Jaroof said:
Guess so. I use Road Runner. :/

Hmm. So do I.

OldJadedGamer · May 26, 2009

sprocket said:
old routers are getting shafted. I have an old linksys wireless and i get that 9 out 10 times now.

My router is not old by any standard and I get it. I have this one. It's "XTREME" so how could it not work????

http://www.amazon.com/D-Link-DIR-655-Extreme-Wireless-Router/dp/B000LIFB7S

Oh, and I have Comcast cable internet. Again, the PS3 is the *only* thing in my house that won't connect so it's not the router.

tass0 · May 26, 2009

I get the same problem. Can't connect to SF4 online, get randomly disconnected from PSN in UFC 09, sometimes can't even log in to PSN. Wtf is this

Darkmakaimura · May 26, 2009

robertj15 said:
I did this and it worked for me. I read in another forum that it was related specifically to Road Runner (Time Warner) users. Any truth to this?

Yes. There apparently was an outage with Time Warner back a few days ago and since then there had seemed to be some problem with TW's servers connecting with the PSN.

alr1ght · May 26, 2009

robertj15 said:
I did this and it worked for me. I read in another forum that it was related specifically to Road Runner (Time Warner) users. Any truth to this?

i have RR

amodf · May 26, 2009

I also have Time Warner. I dislike Time Warner even more now!

Jaroof · May 26, 2009

alr1ghtstart said:
this worked for me
http://boardsus.playstation.com/playstation/board/message?message.uid=27595504

Edit: Never mind, got it working

Thanks alr1ghtstart

2 Minutes Turkish · May 26, 2009

I've had this randomly happen since the update.

Doesn't happen often enough for it to bother, but often enough for me to know something is up.

LM4sure · May 26, 2009

This happened to me a couple of times yesterday. Sony's online network sucks ass.

indigo-cyclops · May 26, 2009

LM4sure said:
This happened to me a couple of times yesterday. Sony's online network sucks ass.

This isn't necessarily a PSN issue - it's most likely an issue with your ISP. There are ways to manually set the DNS server so it works every time. I had to do this and alr1ghtstart has linked a solution.

Lion Heart · May 26, 2009

Turn your router into a switch.

drakesfortune · May 26, 2009

I'm also on Road Runner and having the same problem. It's been going on for roughly a month, and has gotten a lot worse since the last firmware update. It sucks.

Dead Man · May 26, 2009

2 Minutes Turkish said:
I've had this randomly happen since the update.

Doesn't happen often enough for it to bother, but often enough for me to know something is up.

Same. not on TW, new router. It's only happened about 3 or 4 times that I have noticed.

BigFwoosh · May 26, 2009

This had been happening to me too for a few weeks (yep, Time Warner here too). I fixed it by going into my PS3's network settings and manually setting my primary and secondary DNS servers to match the ones listed in my router configuration. My download speeds went up tremendously... I don't know why I hadn't done this before. I guess I was lazy and just set the DNS server to the IP of my router since that normally works fine.

Vard · May 26, 2009

I noticed this over the weekend too, when I was visiting back home where we have Road Runner. Thanks for what seems to be an easy fix, alr1ghtstart. I'll have to try that solution next time I'm there.

dallow_bg · May 26, 2009

Happened to me too. Every single other device in the house worked fine. So weird. Time Warner here too.

Used opendns.org and it works fine now.
I feel bad for those less technically inclined though and are stuck.

Lebron · May 26, 2009

I can log online just fine, just can't stream media from my PC for shit anymore. Always has some error now. I tried yelling at it and giving it a small offering, neither of which worked. I'm out of ideas.

vireland · May 26, 2009

sprocket said:
old routers are getting shafted. I have an old linksys wireless and i get that 9 out 10 times now.

I assume you're going through a router. Change your router primary DNS to 4.2.2.1 and Secondary to 4.2.2.2 (tertiary to 4.2.2.3 if you have that). Should fix your DNS problems. This will free you from using your provider's DNS, which in the case of cable providers especially, is like a game of roulette at times.

If that doesn't work, set your PS3 to static IP, with the gateway your router's address, and the DNS set to the above.

SkySonata · May 26, 2009

sprocket said:
old routers are getting shafted. I have an old linksys wireless and i get that 9 out 10 times now.

custom firmware is the key

drakesfortune · May 27, 2009

I did the fix in the link above and now both of my PS3's are working great. I went from being unable to use it, to it working perfectly. I don't think it's a RR issue. I'm pretty positive that Sony changed something in the firmware. I never used to have any issues connecting at all, to both PS3's only being able to connect 10% of the time.

CoG · May 27, 2009

Time Warner here. Same problem. I am not adding a DNS manually, that's retarded.

SkySonata said:
custom firmware is the key

DD-WRT TNG here. Makes no difference.

Ken Masters · May 27, 2009

PSN is a piece of shit, the only time I can stay connected is when while I'm in a game

so basically if I want to get something from the store I have like less then a min before I get that 80710102 type error

Kowak · May 27, 2009

i got this today and found it unusual as it has never happenened when my connection is fun, was quite annoying

tass0 · May 27, 2009

Lebron said:
I can log online just fine, just can't stream media from my PC for shit anymore. Always has some error now. I tried yelling at it and giving it a small offering, neither of which worked. I'm out of ideas.

Off topic, but where is the character in your avi from? I feel like I've seen her before..

Creamium · May 27, 2009

I've been having this too! I changed my DNS router settings to 4.2.2.1 as recommended here, hopefully that works.

Rollo Lawson · May 27, 2009

alr1ghtstart said:
this worked for me
http://boardsus.playstation.com/playstation/board/message?message.uid=27595504

this also worked for me

robertj15 said:
I did this and it worked for me. I read in another forum that it was related specifically to Road Runner (Time Warner) users. Any truth to this?

i have verizon and it has happened a few times

Jason's Ultimatum · May 28, 2009

Sorry for the bump. IP address gets found but internet connection fails. I tried the links in this thread, but still didn't work.

OnPoint · May 28, 2009

I've had this issue lately as well. Mine didn't work yesterday until after I watched an episode of 30 Rock, though, I doub t that had anything to do with it. I also use Time-Warner.

Maybe I'll just switch to wired.

Darkmakaimura · May 28, 2009

Changing the DNS numbers seems to be fixing the problem, as some here are saying. That outage that occurred with Time Warner caused the communication problems between the TW and the PSN. We've been getting a lot of consumers having this problem and almost everyone of them has TW so we've been rather busy the last few days. If I can remember, I'll try to get a hold of the DNS numbers at work and post them here.

Lebron · May 28, 2009

tass0 said:
Off topic, but where is the character in your avi from? I feel like I've seen her before..

Revy from Black Lagoon

darkjedi187 · May 29, 2009

I have been going nuts over this issue. It seems to have gotten worse after the latest update. I just purchased a new router in hopes that it fixes this issue. Seriously, not only do I get the dns errors but not my ps3 completely locks up when trying to connect.

I have never had to turn off my PS3 in the year I have had it now I'm getting lock-up and freezes every time I try to go online. BTW I too have RR. I will check out that link to see if it helps.

MoxManiac · May 29, 2009

darkjedi187 said:
I have been going nuts over this issue. It seems to have gotten worse after the latest update. I just purchased a new router in hopes that it fixes this issue. Seriously, not only do I get the dns errors but not my ps3 completely locks up when trying to connect.

I have never had to turn off my PS3 in the year I have had it now I'm getting lock-up and freezes every time I try to go online. BTW I too have RR. I will check out that link to see if it helps.

Yes, if you use roadrunner, switch to using opendns. I guarantee it will fix your problem.

darkjedi187 · May 29, 2009

MoxManiac said:
Yes, if you use roadrunner, switch to using opendns. I guarantee it will fix your problem.

Thanks. I'm gonna check it out now.

Dyno · May 29, 2009

Old routers cause this but it is easily fixed.

You change the DNS numbers when you set up your internet connection. In essence you fool your PS3 by giving it a false DNS number. These false numbers can always be found on PS3 threads throughout the internet. It's happened to me three times and each time I simply found one of these numbers, inputted it in, and successfully logged into the PSN.

Erebus · May 29, 2009

This has happened to me and my friend a few times in the past weeks. Nothing I tried would actually resolve the problem, it just went away on its own after a while. :\

Mashing · May 29, 2009

Just look at the DNS address on your router (most routers are IP's are 192.168.1.1) and then enter that DNS address into your PS3. DNS addresses RARELY change, unlike IP addresses. I would suspect this would fix your problem.

Also, you may have to disable the firewall on your router or put your PS3 in the DMZ. I was playing online games on my PC and I was getting back packet loss and long load times. I disabled the firewall and every problem I had cleared up instantly. Basically you just turn the router into a switch.

I haven't play my PS3 lately, so I don't know if I'd have the same problem or not (I have comcast high speed--which is what road runner became in my city).

Killzig · May 29, 2009

I was getting this after the last big update too. Switched my router to opendns and haven't had any problems since.

Dunlop · May 29, 2009

Wii - Wireless
360(1) - Wired
360(2) - Wireless
PSP
PS3

The only one that ever disconnects is my PS3...regularily. I tried to used it wired, wireless, dynamic ip, static ip.... This is also through 2 different routers (first LinkSys, Then D-Link)

it's very annoying, I just gave up

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