Well, I sent them my mail 4 days ago and there's still no response
Took about 3 days for me to get a reply, maybe wait another day and if they don't reply send a second email. It was all sorted out for me in the end too.
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AC Unity Season Pass Cancelled, Ubi offers free game instead
- Thread starter VisceralBowl
- Start date
Took about 3 days for me to get a reply, maybe wait another day and if they don't reply send a second email. It was all sorted out for me in the end too.
Submit a support ticket on their site.
Their automated site showed me as ineligible as well. I finally submitted a support ticket, sent them proof of my season pass purchase (screenshot of the PSN Store email) and they gave me a game key right through the support system.
Do that if you are still awaiting for a key and know that you are eligible for it.
Do that if you are still awaiting for a key and know that you are eligible for it.
5 days for me. So much for getting a reply after 2 days like they said in the automated mail
Can't find the PSN email but I've got a screenshot of my PSN transaction history but I can't add it to my support ticked because their horseshoe website is running soooo slooooow just now and keeps timing out. Great.
Did you get a reply by now? Still nothing on my end...
Edit: Sent them a second mail today. This is getting annoying.