He's worse for gamers who would like to play something other than COD. Obviously, he's much better for shareholders.
I'm a gamer, though, so I think the view that Kotick's way is a success and Riccitiello's way is a failure is really depressing. I think it's weird that GAF is so anti-EA/Riccitiello.
I'm a gamer too. I think Johnny and EA are THE most poisonous and cancerous entities in the gaming industry. Both creatively and the financial tactics that they started.