It's not universally slow though, I downloaded BF4 on New Year's Eve and it took about as long as would be expected on a 20Mbps connection. You're not doing anything weird with your DNS are you? If you're not in the US you should be using a local DNS server to ensure you're getting directed to cache servers close to you. You don't necessarily have to use your ISPs DNS but in my experience using Google DNS and OpenDNS can be detrimental when downloading from edge services like Akamai.I can sign in and connection tests work fine but my download speeds are abysmal (even for my satellite connection), I've been trying to download Dragons Dogma Dark Awakening for nearly 2 weeks now and its only 60% done, I should download 12 GB in under 36 hours. Maybe Sony's doing some kind of defensive stuff that plays really poorly with the large Ping times on satellite (especially when the satellite is overloaded due to it being school holidays).