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Sliding the Switch in and out of the dock will inevitably scratch the screen

majik13

Member
It's the premium ones that have a defect. So if you bought the pleb version your good.

I have the cheaper one...is this for sure confirmed to be ok?...I also dont really understand how to apply it. And not sure if the tiny yellow square that came with it is a micro fiber cloth or not. Im at work and dont have a real cloth to clean the screen.
 

Beepos

Member
For reference here's what I'm doing for now.

Side benefit is my screen gets nicely cleaned when I pull it out.

Don't notice much resistance/pressure at all. The cloth is super thin.

D3R37sFm.jpg

I have a microcloth that large and this is exactly what I am going to do.

Should solve the problem of any scratches and allow me not to use a screen protector but god damn, why they even designed the docking this way in the first place just baffles the mind.
 
I have the cheaper one...is this for sure confirmed to be ok?...I also dont really understand how to apply it. And not sure if the tiny yellow square that came with it is a micro fiber cloth or not. Im at work and dont have a real cloth to clean the screen.

http://www.neogaf.com/forum/showthread.php?t=1349757

EDIT: I've only ever applied a screen protector to my 3Ds but I'm going to guess that the small yellow square is a piece of cardboard or plastic for smoothing out the screen.
 

Raet

Member
So there are three options at my local stores in Europe, the protector from Nintendo, Hori or Gioteck. Are any of these any good?
 
Now that many people have reported this as an issue, let's take a moment to throw our heads back in laughter at all of the damage control crew on the first few pages.

Got my Switch's screen protected with a cheapo plastic cover until my glass ones arrive.
 

AstroLad

Hail to the KING baby
Now that many people have reported this as an issue, let's take a moment to throw our heads back in laughter at all of the damage control crew on the first few pages.

Got my Switch's screen protected with a cheapo plastic cover until my glass ones arrive.
I mean the screen is plastic. You'll have to dedicate some serious effort to keeping it pristine over the years though obv Nintendo oob design being a culprit in degradation is pretty crap. Still not worth it imo but very much ymmv. :p At least the thing won't shatter so the five-year-old market Nintendo primarily targets with its hardware choices is all good.
 

x-Lundz-x

Member
So how many still think this isn't a design flaw and think people are hulk smashing their switches into the docks at 45' angles whilst using jazz hands?
 
Now that many people have reported this as an issue, let's take a moment to throw our heads back in laughter at all of the damage control crew on the first few pages.

Got my Switch's screen protected with a cheapo plastic cover until my glass ones arrive.

People need to realize that the faster issues like this get brought to attention and caught by X company, the faster they can get it fixed and out of everyone's misery.

The more issues that don't get caught that people have to try to live and put up with, the more it eventually hardens their hearts and sours their minds in the long run towards X company.

So by trying to cover issues up, they aren't doing their beloved company any service.
 
Figured I'd put this here. Just a run down of screen protectors, a mini overview of the amFilm tempered glass protector and two solutions to the docking issue.

http://www.neogaf.com/forum/showthread.php?t=1349755

In case people here didn't know or their protectors didn't come with instructions this video shows how a tempered glass should be applied. It'll be perfectly aligned and dust free and honestly it's really easy.

https://m.youtube.com/watch?v=f5zU1KtBQB4

Yup it really is that easy. Tempered glass is worth it for the convenience alone. But provides a lot more other bonuses.

Honestly even lining it up with tab grips works really well too.
 

Cranzor

Junior Member
I've got a small, perfectly straight scratch right to the bottom left of the screen (the console part). I'm guessing it's from the dock. It's hardly noticeable but still annoying. I did a little "mod" like some of the others in this thread and I'll keep it like that until my screen protector shows up. Pretty disappointing that this is a thing. I don't understand how it shipped like this.

Thanks for the ideas though, everyone!
 

Seik

Banned
After checking this thread I immediately checked my dock.

There are rubbers at the bottom of the screen side and it's impossible that those create scratches as critical as that. There nothing on top but I can't see this causing scraches unless you're really not being careful manipulating the dock. I want to know what the dangerous parts are so that I can put something at least.

Then I read that the scratches are on the top? W-how? Only way I can see it happening is if you try to pull it out the dock at an unusual angle or IDK.

I have trouble understanding what causes this. I have a basic Hori protector coming in the mail and put my Switch in and out of the dock at least ten times already and the screen is still perfect, thankfully.
 

Twentieth

Member
Now that many people have reported this as an issue, let's take a moment to throw our heads back in laughter at all of the damage control crew on the first few pages.

Got my Switch's screen protected with a cheapo plastic cover until my glass ones arrive.

To be fair, a lot of people assumed the Switch had a glass screen.
 

pixelation

Member
I'm more surprised absolutely none of the previews/reviews from the press mentioned this.

Waiting for my glass protectors which I pre-ordered and shipped yesterday. Went out and bought some cheap Biogenik protectors to avoid any tiny bit of scratches in the meantime.

So why don't press units have the problem? Is it maybe a build quality variable and some units have something off in the dock build that is causing it? Just can't imagine that with the extensive coverage and decent reporting of issues with the system from the gaming community before launch that this wouldn't have happened to them.

I'm wondering if the demo units have scratches. You'd think they'd have been removed/replaced in the dock more than any other units at this point in time

Eurogamer noticed it and said so in one of their previews (possibility of dock scratching screen).
 
As opposed to people who have the system and have (like myself) actually checked the tolerances.

Yes it can happen if you just go throwing it in there any old way, but its possible to put the system in the dock and never have the screen even touch anything.

But what would I know, Ive only got one.

Apparently you don't know shit.
 
Another positive about the tempered glass is that most of them have an oleophobic coating which means they don't retain fingerprints really which is not something plastic ones can really have to any discernible degree.

Once Nintendo starts using the touch more that'll be really good to have.
 
As opposed to people who have the system and have (like myself) actually checked the tolerances.

Yes it can happen if you just go throwing it in there any old way, but its possible to put the system in the dock and never have the screen even touch anything.

But what would I know, Ive only got one.

Uhhhh ok then. Many of us also have the Switch. It's a problem, unless you sit there and slowly lower your switch in every time it's going to happen. Mine is very tight and unless I want to play operation with my switch dock every time it's going to get scraped up.

That's why I tried foam pads which were a bit too tight for my taste and then electrical tape on the ridges instead to stop it from scratching. Even with no foam, tape etc. The ridges are constantly touching the device.

Another positive about the tempered glass is that most of them have an oleophobic coating which means they don't retain fingerprints really which is not something plastic ones can really have to any discernible degree.

Once Nintendo starts using the touch more that'll be really good to have.

Agreed

From the other thread where I talk about it a bit.

Generally I recommend avoiding plastic screen protectors for a few reasons.

1. Application is nearly always a nightmare and almost always has bubbles of some kind that are a pain to work out.
2. It doesn't feel nearly as good as the actual screen. It's often softer or more "grippy" than intended. I bought a device with a premium screen, I want it to feel premium.
3. Plastics while oleophobic, don't hold up as well in the long term and oils tend to streak, smear and are harder to clean. They tend to discolor over time. Whether this is specifically from oils in your skin, sunlight/UV, degradation or a mix of all. They just get kind of nasty.
 

TwoDurans

"Never said I wasn't a hypocrite."
After checking this thread I immediately checked my dock.

There are rubbers at the bottom of the screen side and it's impossible that those create scratches as critical as that. There nothing on top but I can't see this causing scraches unless you're really not being careful manipulating the dock. I want to know what the dangerous parts are so that I can put something at least.

Then I read that the scratches are on the top? W-how? Only way I can see it happening is if you try to pull it out the dock at an unusual angle or IDK.

I have trouble understanding what causes this. I have a basic Hori protector coming in the mail and put my Switch in and out of the dock at least ten times already and the screen is still perfect, thankfully.

My guess is that people are misaligning the switch and wiggling it back and forth to connect which could cause it to come in contact with the dock. Some of these scratches seem really deep and i don't know how seating/unseating would cause that.
 
My guess is that people are misaligning the switch and wiggling it back and forth to connect which could cause it to come in contact with the dock. Some of these scratches seem really deep and i don't know how seating/unseating would cause that.

Coming in at an angle at all while docking could do that, those ridges and rough and abrasive. Their corners aren't extremely sharp, but sharp enough.
 

wowzors

Member
I am kind of surprised this turned out to be true, rather alarming. My glass protector doesnt come in for another two weeks.
 

Maximo

Member
So how many still think this isn't a design flaw and think people are hulk smashing their switches into the docks at 45' angles whilst using jazz hands?

We already have had a few passive aggressive remarks *I haven't experienced scratches because I take care of my electronics*
 

big_z

Member
So the switch screen is plastic? What happened to all those gaffers claiming it was glass with the early hands on? This is why I asked someone to do the key test
 
I was thinking about how it would if it could, but I don't see how the thin, flat surfaces that protrude out from either side of the dock would scratch it. How does a flat surface cause a vertical scratch?

The only way I can explain this is to have you take a flat clear piece of plastic, or something flat that has a polish on it that is not glass and drag it flat across any surface that you want that is as smooth or even smoother than the switch dock. After you swipe it across that surface a few times, pick it up and look at it.

Tiny particles of anything that get caught in between make it even worse.
 
What if I told you that wiping the screen with a microfiber cloth caused scratches.




It doesn't.

Absolutely does unless you can ensure your cloth hasn't picked up dirt or specs of abrasive particulate.

Even more so when the screen you're wiping is softer than butter.
 

Raet

Member
I'm not getting my Switch until later today so don't have one for reference yet, but am not quite understanding how to apply the electrical tape?
 
We already have had a few passive aggressive remarks *I haven't experienced scratches because I take care of my electronics*

I have coworkers who always say this. Then i ask to look at their phone and then point out all the scratches. They always then say something along the lines of "who even cares?"
 

Vitacat

Member
I'm not getting my Switch until later today so don't have one for reference yet, but am not quite understanding how to apply the electrical tape?
Please don't tell me people are using electrical tape? That will not be a good idea.

Sadly this is all on Nintendo. The dock should had a soft material all along the rails.
 

killatopak

Member
I kinda wonder where the apologists earlier in the thread are now.

It's the very same thing with DS4 sticks and triggers.

I really hope this gets fixed with a revision among other bad hardware designs plaguing the system though I imagine it would take a while longer than the DS4 controllers since it's the whole unit itself.
 
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