SquiddyCracker
Banned
Sorry for causing trouble guys
I didn't have a problem getting the price changed at all. The rep just checked my old order and told me to make a new order for the premium. He then changed the price. No begging, no convincing. It seems to depend on the different reps and how they handle things.
Sorry for causing trouble guys
Steven: You should receive an email about this today as we are aware there are customers like yourself who placed the order at the cheaper price
We are aware of the issue and you should be informed of the process shortly in regards to placing a new order for the same price.
Seems only those that we're cancelled within the last few days are being reinstated. Is thus correct? Mine was cancelled in june and I'm getting a No from CS....
Premiums for £199. Very nice of Amazon to honor those!Are these reinstated preorders the basic or premium bundles?
Yeah, that's actually pretty incredible. They were under no obligation to do that.Premiums for £199. Very nice of Amazon to honor those!
Amazon cannot be making a profit from this.
Seems only those that we're cancelled within the last few days are being reinstated. Is thus correct? Mine was cancelled in june and I'm getting a No from CS....
Fantastic! 3 min phone call and the amazon rep asked me to reorder the deluxe bundle and immediately marked it down to £199.99. Thanks!
I pre-ordered the Wii U in June from Amazon.de, but they didn't say any price back then.. doesn't look too good for me :/
But congratulations guys!
Is that without the email?
Fantastic! 3 min phone call and the amazon rep asked me to reorder the deluxe bundle and immediately marked it down to £199.99. Thanks!
Yes, if you ordered in June they will honour that.
Was this with an order from back in June? Had been planing on using staff discount to get on from Gamestation, but this will still work out cheaper if I can get it.
Yes, June order was cancelled so she requested I order it at £299 and then marked it down to £199 while I was on the phone.
Ahh cool, out at the moment so I'll have to try when I get in or see If this email has apparantly been sent out.
I tried twice to get my June order reinstated but no luck. I'll look out for an email from Amazon but I'm not holding my breath.
Just a word of warning, no idea whether it's true or not, but a user on another forum voiced suspicion that Zavvi might have been hacked, as he and a few friends who had recently placed orders there had money taken from their accounts (spent on clothes, mobiles etc). Again, no idea how true this is - and since you have to register to access the forum (it's the Off Topic area of the Football Manager forums), can't provide a source - but possibly worth looking out for. I was certainly planning on buying from there, as it's so far the best price for anyone not speedy enough to get the Amazon discount.
Same here, I just tried as well, the person was convinced people were making it up...
Karthik:I am sorry. As I told you previously we can't comment on this.
Me:This is getting a little silly. Amazons policy is probably the most random I've ever seen. I've had prices honoured before and cancelled before. It seems different depending on what Customer Service person you manage to talk too
Karthiko you want to speak to my supervisor?
Me:Yes, but I want to be clear I'm not blaming you in any way shape or form. You have been as helpful and polite as you can
Karthik:Thanks for your understanding.
I tried twice to get my June order reinstated but no luck. I'll look out for an email from Amazon but I'm not holding my breath.
Same here, I just tried as well, the person was convinced people were making it up...
So was mine, even after reading the thread. I eventually said
And that got me onto a call with a Supervisor who let me replace the order and changed the price.
So thanks SquiddyBiscuit, wouldn't of tried if it wasn't for you ^^