I'm one of the Jan 17thers, but in my defense I'd started checking in November (I think) to see if they'd reopened orders.
I honestly think the shiftiest thing about the way this all played out is that they (they here being DR) had to know by the end of the 17th that a substantial number of people had just bought something they'd be unable to deliver. They chose to sit on that information for a week, and by the time they came clean about the situation it was too late for people to try and take advantage of any of the other limited-edition stuff out there (steelbooks, Amazon preorder DLC code, etc.) Add in that a group of people who ordered on the 24th essentially got a free pass to cut in line, and it leaves a bad taste in my mouth. Had they just cancelled my order on the 18th, I'd have been disappointed but accepting. As it is, the DR coupon just irritates me because why would I want to trust those people with my money again?
Namco isn't obligated to do anything for me, DR isn't obligated to do anything for me--they're not even obligated to do anything for the poor people who ordered last year and got screwed out of copies due to billing issues--but I do wish that their version of going above and beyond to express sincerity wasn't essentially giving me an awesome inner liner for the coat they just failed to sell me.
Some people are certainly raging way harder about this than is logical, but the strategy guide hasn't been sufficient to un-irritate me at Namco/DR.