Support NeoGAF

[tedtropy]

I keed, I keed, I'm glad to have 'er back. Cracked 200K on Geometry Wars today. Weekend goal: accomplished.

I'll be a good little GAFer and put this in the appropriate thread. I ran to my nearest Best Buy today with my 360 boxed back up as best as I could muster, got my replacement, was able to talk them into swapping HDs, and I'm up and running again. I went ahead and sprung for the $50 2-year replacement plan. I shouldn't have to pay for this piece of mind, but whatever, it's done.

One item of interest is that I notice this power supply is slightly different from the one that crapped out on me. The power outlet connection is now a two prong one on the power supply side instead of the original three. Why they removed the grounding prong, I'm not sure. Also, no more stupid notched-only-our-cable-will-work business. You can use a standard PC-type power cable, it just obviously won't use the grounding plug.

So far it's running without any issues. The system itself runs as warm as my last one and I definitely notice the power supply fan now although I wasn't really paying attention for one last time. It's not so loud as to be bothersome. The system I got is actually three months newer than my last (made in June versus April). Here's hoping this one is my last.

 

[DarkAngelYuna]

It seems mine died tonight. Is the light on the power supply supposed to be orange? I never really looked at it before.

 

[JB1981]

It seems mine died tonight. Is the light on the power supply supposed to be orange? I never really looked at it before.

When your system is off, yeah.

 

[DarkAngelYuna]

When your system is off, yeah.

Argh, ya it turns green when I turn it on.. 3 red lights of doom -[

 

[LiveFromKyoto]

It seems mine died tonight. Is the light on the power supply supposed to be orange? I never really looked at it before.

You know, you took that much better than I did.

 

[Sir Speedy]

 

[Stinkles]

You know, you took that much better than I did.

I was crying in the Dog thread. Crying. I sprayed soda out of my nose.

 

[LiveFromKyoto]

I was crying in the Dog thread. Crying. I sprayed soda out of my nose.

So does that clear things out, or just make it sticky inside?

 

[Viddie]

My launch Australian X360 broke, but cos im media Microsoft had it back to me within a week, though it was definitely an inconvenience.

 

[MrMeltdown]

I want to see if there is a theme here. can everyone who has had a 360 broken down send me thier console serial numbers. I think I can pinpoint the manufacturer (multiple breakdown people might have had thier new consoles from the SAME manufacturer again and again)

 

[Tony HoTT]

EDIT: aww man i thought i was getting in on the picture thread

 

[arne]

I want to see if there is a theme here. can everyone who has had a 360 broken down send me thier console serial numbers. I think I can pinpoint the manufacturer (multiple breakdown people might have had thier new consoles from the SAME manufacturer again and again)

how about let's not, columbo?

I'm sure the support guys have better things to do than do this for you... you know, like help actual customers with their problems?

 

[cicero]

1. Thats a 1st generation 360 manufactured in May, that means CPU and GPU were delivered in end of April

2. DONT put ur 360 on a varnished wooden or carpet surface or any surface that absorbs heats and stores it. Marble floor is ideal.

Xbox 360 problems solved.

 

[DarkAngelYuna]

So how easy is it to get the repair price down to 50% or free? I'm gonna call a million times tomrorow until I get it atleast 50%.. die they shall.

 

[AtomicShroom]

It's funny how Microsoft's hardware breaks just as much as its software does. :lol

 

[lollerskates]

dark forces at work here, best laid plans of mice and men, they say.

 

[JB1981]

So how easy is it to get the repair price down to 50% or free? I'm gonna call a million times tomrorow until I get it atleast 50%.. die they shall.

Tell them you'll buy a $60 2-year warranty on the new unit if they take at minimum 50% off the repair.

 

[BioFan]

my 360 died tonight

dont know what happened but was trying to play nba2k7
hanged my 360 in first 2 second on the first try

second try, get to play a minute than hang
and now I get the red light of doom

my first console that died....
grrrr....

good thing I have the ebgames warranty

but still....GRRR!!!

 

[DarkAngelYuna]

Argh, the supervisor keeps claiming the big bad computer will only let her take a max of 25% off to make it like 102. They first wanted 140 for it.. She does not seem to like me using the terms " popular lights of death"and "coffin"

 

[Ollie Cromwell]

Add me to the list -- no flashing red lights of doom though.

I have my Xbox360 located on its own shelf with nothing around it. It's desk material with a black quasi-plastic coat. The bottom does not heat up along with the Xbox (which I checked on several saddened occassions).

Last Thursday it started giving me fits. It would play for an hour or so and then my speakers would make a horrible screeching accompanied by the checkerboard patterns of a GPU getting porked on my screen. It got down to 5 minute intervels, so I got pissed, called Xbox support. Got a kid with a first day on the phone...I waited until he tried to enter my call-back number as my serial number (oh, is THAT why you couldn't find the unit in the computer?). Ask for supervisor. Get her. Unable to replicate error. She offers to sell me service contract. I immediately take her up on the offer knowing that I will be calling back after the weekend and not wanting to pay $140 worth of repair. I proceed to get sloppy drunk.

Until Tuesday. I turn it on again -- same thing happens within 30 seconds of boot, regardless of game. Call back Xbox. Get Bangladesh. "Blah blah blah, computers are down, call back 2 hours". Call back in 2 hours. "Call back tommorow". Call back in 15 minutes and work my way through a different side of the phone tree. Get America! Speak to the only individual who sounds like he has a clue how much it hurts to not be able to play my video games for 10-12 business working daya. He sends out the coffin while consoling me. Interestingly enough, no mention was made of broken computers and he could find my ref# immediately.

I guess that's what I get for putting 240+ hours of Chromehounds on a launch machine. I pray they send me a new one and not a refurb pos.

 

[op_ivy]

Argh, the supervisor keeps claiming the big bad computer will only let her take a max of 25% off to make it like 102. They first wanted 140 for it.. She does not seem to like me using the terms " popular lights of death"and "coffin"

yeah, thats the "best" they could do for me as well. screw that

 

[JB1981]

Argh, the supervisor keeps claiming the big bad computer will only let her take a max of 25% off to make it like 102. They first wanted 140 for it.. She does not seem to like me using the terms " popular lights of death"and "coffin"

Tell her you don't like having to pay for defective ****ing products.

 

[adamsappel]

So add me to whatever list you guys are keeping track of.

36WiiS3
8bit
adamsappel
ant1532
AtomicShroom
AZ Greg
BamYouHaveAids*
bengraven
Big Nate x 2
BioFan
Bloodwake
Blue Geezer
buckfutter
BuddyC*
C4lukins
Camel
Cerrius
Chiggs
Ciroslive
DaCocoBrova
Dakiparu
DarkAngelYuna
Dave Long
DopeyFish
d0x360 x 2
Dr_Cogent
Dr. Strangelove
Drey1082
Drohne
Edwood
Emerson
f_elz x 2
Fallout-NL
Fight for Freeform
Foil
Forgotten Ancient x 2
GitarooMan
gkrykewy x 3
goldenpp72
gsarjeant*
IAmTheFMan
ijm72
J-Rzez
JB1981
JoatesDogg187
Joeroll x 2
JuanMR2
Kaijima
Karg
Koam
lachesis
Leondexter
Live from Kyoto
Lo-Volt
Louminater
madmook*
mattiewheels*
McBacon
Meier x 3
Methodman
MidgarBlowedUp
Mojovonio
Mr Wispy
newsguy x 2
nextgeneration
Ninja Scooter
Ollie Cromwell
Oneself
op_ivy
PepsimanVsJoe
pheeniks*
Pseudo judo
rastex x 2
Razoric
Rummy Bunz*
RumpledForeskin
ryutaro’s mama
Saurus
Sho Nuff
sirris
Sjoerd
Speevy
Spencerr x 4
Stoney Mason
Suikguy*
Surfheart
Synbios459
Synthesizer Patel
Tabris
The Faceless Master* (repaired with heat gun)
TheWolf
trmas
unomas
VALIS x 2
Vark
VibratingDonkey
Viddie
Warm Machine
whatdidyousay
X360FanBoyLOL
Zen

That's everybody who's responded in this thread. It's easy to think this is a 10-page thread because the same few people are bitching, but that's 95 dead machines (those marked with an asterisk were having problems, but not yet dead). So, are there 3000 GAFers with working 360s to bring that in line with the 3% claim? I do love my 360, but damn that's a lot of failed consoles!

Edit: On October 5, 2006, we're up to 105 dead 360s, with 7 more on death watch.

 

[JB1981]

36WiiS3


That's everybody who's responded in this thread. It's easy to think this is a 10-page thread because the same few people are bitching, but that's 95 dead machines (those marked with an asterisk were having problems, but not yet dead). So, are there 3000 GAFers with working 360s to bring that in line with the 3% claim? I do love my 360, but damn that's a lot of failed consoles!

I wonder what percentage of that list is launch consoles. I know mine was a launch unit. It lasted roughly 9 months, which seems to be the average life of a 360. I still haven't decided on which warranty I should get for my second console - Gamestop or MS. With MS, I get 2 years for $60 ... Gamestop gives 1-year for $40 ... but you have to buy a new warranty for a replaced system ... if the 3rd console fails I'd have to buy yet another warranty, which would bring me to $120 in warranties in 2 years. I'm thinking of just going through MS this time, but I for goddamn sure don't want a refurb unit. I think if this second one dies, I'm just going to wait for MS to switch over the the 65nm manufacture process. I'm thinking there might be a price drop by that time as well. Someone big really needs to investigate this bullshit. Perhaps we should contact John Stossel! (LOL)

 

[op_ivy]

36WiiS3
8bit*
adamsappel
ant1532
AtomicShroom
AZ Greg
BamYouHaveAids*
bengraven
Big Nate x 2
BioFan
Blue Geezer
buckfutter
BuddyC*
C4lukins
camel
Chiggs
ciroslive
Dakiparu
DarkAngelYuna
Dave Long
DopeyFish
d0x360 x 2
Dr. Strangelove
Drey1082
Drohne*
Edwood
Emerson
f_elz x 2
Fallout-NL
Fight for Freeform
Foil
Forgotten Ancient
GitarooMan
gkrykewy x 3
goldenpp72
IAmTheFMan
ijm72
JB1981
JoatesDogg187
Joeroll x 2
JuanMR2
Kaijima
Koam
Leondexter
Live from Kyoto
Lo-Volt
Louminater
madmook*
mattiewheels*
McBacon
Meier x 3
Methodman
MidgarBlowedUp
Mojovonio
newsguy x 2
nextgeneration
Ninja Scooter
Ollie Cromwell
Oneself
op_ivy
PepsimanVsJoe
pheeniks*
Pseudo judo
rastex x 2
Razoric
Rummy Bunz
RumpledForeskin
ryutaro’s mama
Sho Nuff
sirris
Sjoerd
Speevy
Spencerr x 4
Stoney Mason
Suikguy*
Synbios459
Synthesizer Patel
Tabris*
The Faceless Master
TheWolf
trmas
unomas
VALIS x 2
Vark
VibratingDonkey
Viddie
Warm Machine
whatdidyousay
X360FanBoyLOL
Zen

That's everybody who's responded in this thread. It's easy to think this is a 10-page thread because the same few people are bitching, but that's 95 dead machines (those marked with an asterisk were having problems, but not yet dead). So, are there 3000 GAFers with working 360s to bring that in line with the 3% claim? I do love my 360, but damn that's a lot of failed consoles!

thank you so much for doing that, seriously. by the way, thats an absurd # of peeps, even if some are bullshitting.

 

[DarkAngelYuna]

yeah, thats the "best" they could do for me as well. screw that

i'm just gonna play along, then once i get my replacement system and as long as its atleast working at the moment i'm going to report them to the bbb as well and complain how they went as low as like 35 for others.. i'll let them either refund cash or gimme crap in the amount of the difference.

 

[op_ivy]

can someone post some info on warranties for other consoles? i'm curious about in other countries as well.

thanks in advance

 

[civilstrife]

After sputtering out during the last boss of Kameo and giving me the red ring of death, my 360 worked for a little while longer. Well, I wake up the next morning, put in a DVD and voila! No more 360! It's officially dead.

Granted I was playing it alot the night before, but it's no fault of mine that I actually wanted to use the product.

Well, add me to the list.
I bought it less than a month ago and I'm fairly certain that either EBgames or Microsoft ( I forget which one the EBgames guy told me) will replace it in that time. I didn't buy the warranty, so I'm pretty happy that it broke now instead of later on.

 

[Mojovonio]

for people wanting to get 50% off repair fee.

http://bbb.org/

File a complaint. It has worked for me and people I know. File the complaint, you'll get a phone call from a cust care rep offereing a 50% reduction in repair fees.

 

[TiVo]

Winter is coming and I feel sorry for you guys. 360 supposed to be kept cool and ventilated? So you gonna keep the AC on all winter? Or does the 360 get hot enough to warm the house before it burns it down.

 

[lollerskates]

for people wanting to get 50% off repair fee.

http://bbb.org/

File a complaint. It has worked for me and people I know. File the complaint, you'll get a phone call from a cust care rep offereing a 50% reduction in repair fees.

this is a boldfaced lie and your intentions could not be any more transparent.

 

[Mojovonio]

this is a boldfaced lie and your intentions could not be any more transparent.

Don't do it then, what do I care.

 

[lollerskates]

how can you mislead the gamers on this board like this for your stupid agenda? You make me absolutely sick to my stomach.

 

[Mojovonio]

how can you mislead the gamers on this board like this for your stupid agenda? You make me absolutely sick to my stomach.

you're an idiot.

 

[MrMeltdown]

from what I have seen the failure rate is around 20% but it effects only 5% of the people. Why? because SOMEHOW, those 5% of people get a defective 360 more than 2-3 times, very odd.

 

[rs7k]

Wow that is a huge list. How many people are on GAF though? It wouldn't surprise me if there were 3000 GAFers with 360s.

 

[lollerskates]

you're an idiot.

I buy a product that comes with a warranty.
I do not buy an extended warranty.
Warranty expires.
Said product breaks.
Company charges for repairs since it is not under any warranty.

Why again would the BBB be interested in this? You agreed to whatever warranty when you bought the product.

And you are saying somehow the BBB will actually take this complaint, and then magically someone will call you and give you 50% off? This is a lie, actually anyone who believes YOU is the idiot, not me.

 

[Meier]

STILL didnt get my replacement one by last Friday... if it isnt here by Monday, I am raising hell. If it's not a new one as promised, god help me I'll freak out

 

[Mojovonio]

I buy a product that comes with a warranty.
I do not buy an extended warranty.
Warranty expires.
Said product breaks.
Company charges for repairs since it is not under any warranty.

Why again would the BBB be interested in this? You agreed to whatever warranty when you bought the product.

And you are saying somehow the BBB will actually take this complaint, and then magically someone will call you and give you 50% off? This is a lie, actually anyone who believes YOU is the idiot, not me.

Thank you for contacting the Better Business Bureau (BBB) regarding your complaint.

The complaint was received by the BBB on August 24, 2006 and has been assigned case# xxxxxxxx, your password to access this complaint online is xxxxx. Please make a note of this information.

The case has been reviewed by one of our Complaint Specialists and has now been forwarded to Microsoft for their response.

Microsoft will investigate your complaint and will then respond to the BBB. Due to the volume of business, Microsoft indicated it may take some time to research your complaint and respond. If your complaint was regarding your MSN Internet Account and you did not include your MSN ID on your complaint form, please reply to this email with your name and your MSN ID so that MSN can investigate your complaint more expeditiously. The BBB will forward the response to you as soon as it is received.

To view the ongoing status of this case, we encourage you to visit the following site on the Internet by clicking xxxxxxxxxx

Sincerely,

Better Business Bureau
Alaska, Oregon & Western Washington
Complaint Department

hmmm

Oh and.... from my Visa Reciept

 

[gstaff]

I just came home from a weekend trip, downloaded the NBA2k7 demo and then got the 3 red lights of death.

here's my conspiracy theory...

I just received (while I was gone) a second confirmation of my xbox service contract. this makes me feel like problems are escalating.

and right after the skins lost....gaaaar

 

[unomas]

STILL didnt get my replacement one by last Friday... if it isnt here by Monday, I am raising hell. If it's not a new one as promised, god help me I'll freak out

I'm with you man, it's been 3 weeks since my cardboard coffin shipped out to me, I shipped it back 3 day UPS on the 7th because I didn't get my box til the 6th. I still don't have my 360 back! When it comes back it will be my third 360 since I got mine in early December. If MS doesn't get it together I'm done, I'm calling tomorrow to tear somebody a new one. I work in a business where the customer is #1 and an unhappy customer isn't a returning customer. This whole 360 fiasco has been some of the worst customer service I've ever seen.

Add me to the list as x2 since I'm going on my 3rd 360, 3% my arse.

 

[Black Deatha]

Woah, just saw the list of people who's 360dies, I made my topic about it almost a month back in a seperate thread, so you can add me to the list too

 

[Pug]

I had the 360 from launch in the UK. After 7 months I got the 3 red lights. MS CS in the UK picks up the 360 sends away for repair then sends it back, usually within a week (in Europe the manufactures warranty is Standard one year and sometimes longer). They did this with mine but they sent a refurb unit rather than the original machine, I didn't have a problem with this. Except when I got the new machine back it lasted less than 3hours then I got the 3 red lights again. Again I have a new refurbed machine this time things have been fine but what is interesting is that all these refurbed machines were from the October, November 2005 period. This seems to suggest that loads are being sent in and they are just swaping them around as and when they are fixed not to cause any lenghty waiting periods for repair.

 

[36WiiS3]

Here I quoted myself from a thread from yesterday but it should be here also. I like how Sony fanboys like to act like if you buy a 360 it will 100% fail. yes Ive had 2 systems die but they were launch units (many of the failed launch units still had foil over the contact pads for the gpu heat sinks. Chiness mfg FTW:lol ) and I had them in a tight entertainment center with no opening in the back fo the air to circulate(I didn't know about the need for proper ventilation and we just got a new entertainment center for our new HDTV). The third unit I got has been going stong since feb and thats through the hot humid summer with no air on(we have a pool out back,so we don't turn the air on till we go to sleep) anyway follow my advice below and you will have nothing to worry about. Peace

FREE if you have a Costco near you or online and it is no Questions asked for at leat 3 years.I have mentioned this many times before, I should probably make a thread about it:lol but it is the best place to purchase electronics. here actually is a link to one of their bundles.http://www.costco.com/Browse/Product.aspx?Prodid=11112788&whse=&topnav=&browse=&s=1
$489.00 for all this and free shipping

$579.00 for all this and free shipping

also somewhere on the page it may say 1 year warantee but all you do is return it in store and they will give you all of you money back

Your Welcome Enjoy

 

[Meier]

Do you have to buy the subscription online? I have a Sam's near me that we have a subscription to, but no Costco unfortunately. I heard on here recently that Sam's does a similar thing with warranties, but that's the only time I'd seen it mentioned.

Certainly wish I didnt get mine from Circuit City.

 

[yamaneko]

This should really be Microsoft's new ad campaign in Japan.

:lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol

 

[36WiiS3]

Do you have to buy the subscription online? I have a Sam's near me that we have a subscription to, but no Costco unfortunately. I heard on here recently that Sam's does a similar thing with warranties, but that's the only time I'd seen it mentioned.

Certainly wish I didnt get mine from Circuit City.

Here you go:

Business Membership
Business Membership is available to all licensed businesses, nonprofit organizations, government agencies, farmers and ranchers. The $50 annual membership fee includes one household card per primary add on. Additional Business Membership cards are available for $40 each, and includes one household card per primary add on. Business identification (business license, resale certificate, or three pieces of business ID) is required when applying for Business Membership. Business Members who wish to purchase for resale must provide the Costco warehouse membership counter with the appropriate resale information. As a service to our Business Members who purchase cigarettes for resale at the warehouse, we automatically provide your identity and your cigarette purchase information to all cigarette manufacturers' representatives. This information is used by cigarette manufacturers to PAY YOU on their incentive programs. Please inquire at the warehouse about the privacy policy concerning tobacco purchases.

Gold Star Membership
Gold Star Membership is available for individuals who do not qualify for a Business Membership. The Gold Star Membership is $50 per year, which includes one household card per primary add on. See the membership counter at your warehouse for additional information, or call us at 1-800-774-2678.

 

[Meier]

Shame -- by the time you've paid the $50 for a membership, it's hardly worth it unless you live near one. :\ It'd be nice to be able to just bring the system down to the store rather than waiting 2-3 weeks to get it working.

 

[36WiiS3]

Shame -- by the time you've paid the $50 for a membership, it's hardly worth it unless you live near one. :\ It'd be nice to be able to just bring the system down to the store rather than waiting 2-3 weeks to get it working.

holy shit I just looked up the locations page http://www.costco.com/Warehouse/Location.aspx?country=United%20Statesand they are everywhere even Japan wow. here's some I found for the US:


Alabama
Hoover
Huntsville


Alaska
Anchorage I
Anchorage II
Juneau


Arizona
Avondale
Chandler
Gilbert
Glendale
Mesa-Superstition Springs
North Phoenix
Northwest Tucson
Phoenix
Phoenix (Cave Creek)
Phoenix (Thomas Road)
Phoenix Business Center
Prescott
Scottsdale
SE Gilbert
Tempe
Tempe (Costco Home)
Tucson


California
Alhambra
Antioch
Azusa
Bakersfield
Burbank
Cal Expo (Sacramento)
Canoga Park
Carlsbad
Carmel Mountain
Chico
Chino Hills
Chula Vista
Chula Vista (Rancho Del R
Citrus Heights
City of Industry
Clovis
Coachella Valley
Concord
Corona
Culver City
Cypress
Danville
El Centro
Eureka
Fairfield
Folsom
Foster City
Fountain Valley
Fremont
Fresno
Fresno (North)
Fullerton
Garden Grove
Gilroy
Goleta
Hawthorne
Hayward Business Center
Inglewood
Irvine
La Habra
La Mesa
Laguna Niguel
Laguna Niguel Marketplace
Lake Elsinore
Lancaster
Livermore
Los Feliz
Merced
Mission Valley
Modesto
Montclair
Montebello
Moreno Valley
Mountain View
Northridge
Norwalk
Novato
Oxnard
Poway
Rancho Cordova
Rancho Cucamonga
Redding
Redwood City
Richmond
Rohnert Park
Roseville
Salinas
San Bernardino
San Diego
San Diego (SE)
San Francisco
San Francisco (El Camino
San Francisco (South)
San Jose
San Jose (Almaden)
San Juan Capistrano
San Leandro
San Luis Obispo
San Marcos
Sand City
Santa Clara
Santa Clarita
Santa Cruz
Santa Maria
Santa Rosa
Santee
Signal Hill
Simi Valley
South Sacramento
Stockton
Sunnyvale
SW Bakersfield
Temecula
Torrance
Tracy
Turlock
Tustin
Vacaville
Vallejo
Van Nuys
Victorville
Visalia
Vista
Westlake Village
Yorba Linda


Colorado
Arvada
Aurora
Littleton-Douglas County
Southwest Denver
Superior
Westminster


Connecticut
Brookfield
Enfield
Milford
Norwalk
Waterbury


Delaware
Christiana


Florida
Altamonte Springs
Boca Raton
Brandon
Clearwater
Davie
E. Jacksonville
Fort Myers
Kendall
Lantana
Miami
Miami Lakes
Naples
North Miami Beach
Palm Beach Gardens
Pembroke Pines
Pompano Beach
South Orlando
Winter Park


Georgia
Alpharetta
Gwinnett
Mall of Georgia
Morrow
Perimeter
Town Center


Hawaii
Hawaii Kai (Oahu)
Iwilei (Oahu)
Kona (Hawaii)
Maui
Waipio (Oahu)


Idaho
Boise
Coeur D'Alene
Nampa
Twin Falls


Illinois
Bedford Park
Bloomingdale
Chicago (Lincoln Park)
Glenview
Lake in the Hills
Lake Zurich
Mount Prospect
Naperville
Niles
Oak Brook
Schaumburg


Indiana
Castleton
Merrillville
NW Indianapolis


Iowa
Des Moines


Kansas
Lenexa
Overland Park


Maryland
Arundel Mills
Beltsville
Frederick
Gaithersburg
Glen Burnie
White Marsh


Massachusetts
Avon
Danvers
Dedham
Everett
Waltham
West Springfield


Michigan
Auburn Hills
Bloomfield Township
Commerce Township
Grand Rapids East
Green Oak Township
Livonia I
Livonia II
Madison Heights
Roseville
Shelby Township
Wyoming


Minnesota
Coon Rapids
Eden Prairie
St. Louis Park


Missouri
Independence
Kansas City
St. Louis
St. Peters


Montana
Billings
Bozeman
Kalispell
Missoula


Nevada
Carson City
Centennial
Henderson
Las Vegas
Reno
Sparks
Summerlin


New Hampshire
Nashua


New Jersey
Brick
Bridgewater
Clifton
East Hanover
Edison
Hackensack
Hazlet
Mount Laurel
Ocean Township
Union
Wayne
Wharton


New Mexico
Albuquerque
Albuquerque II


New York
Brooklyn
Commack
Holbrook
Lawrence
Melville
Nanuet
Nesconset
New Rochelle
Port Chester
Queens
Staten Island
Westbury
Yonkers


North Carolina
Charlotte
Durham
Greensboro
Matthews
Wilmington
Winston Salem


Ohio
Avon
Deerfield Township
Mayfield Heights
Springdale


Oregon
Albany
Aloha
Bend
Clackamas
Eugene
Hillsboro
Medford
Portland
Salem
Tigard
Warrenton
Wilsonville


Pennsylvania
Cranberry Township
Harrisburg
King of Prussia
Lancaster
Montgomeryville
Robinson


South Carolina
Charleston
Myrtle Beach


Tennessee
Brentwood
N.E. Memphis
S.E. Memphis


Texas
Arlington
Austin
Duncanville
East Plano
El Paso
Fort Worth
Katy Frwy at Bunker Hill
Lewisville
NW San Antonio
San Antonio Sonterra Park
South Austin
Southlake
West Plano
Willowbrook


Utah
Lehi
Murray
Orem
S. Ogden
Salt Lake City
Sandy
St. George
West Bountiful


Vermont
Colchester


Virginia
Arlington (Pentagon City)
Chantilly
Chesterfield
Fairfax
Fredericksburg
Harrisonburg
Leesburg
Manassas
Newington-Springfield
Newport News
Norfolk
Sterling
West Henrico
Winchester


Washington
Aurora Village
Bellingham
Burlington
Clarkston
East Wenatchee
Everett
Federal Way
Fife Business Center
Issaquah
Kennewick
Kirkland
Kirkland (Costco Home)
Lacey
Lynnwood Business Center
North Spokane
Puyallup
Seattle
Sequim
Silverdale
Spokane
Tacoma
Tukwila
Tumwater
Union Gap
Vancouver
Woodinville

 

[unomas]

My third 360 just arrived today, and with a new born on date of 11/30/05. This one is cleaner but still has smudges on it. I was told on the phone by the customer service rep today that if you pay for a repair you get 90 days warranty, if you don't pay for the repair you get 30 days. He told me to call back in a few days and I'd be able to get the 2 year extended MS warranty. So finally, I'm up and running again. EDIT