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Sliding the Switch in and out of the dock will inevitably scratch the screen
- Thread starter TVexperto
- Start date
Yes.
ZombiePlatypus
Member
My amFilm screen protector is finally shipping. Having the Switch just sit there and not be able to use it due to fear of scratches has been TORTURE.
darkazcura
Member
Finally stopped being lazy and confirmed my dock is bent. :/ might try contacting Nintendo to see if I can get them to throw me a bone and send me a dock. =p
Thank you! Just ordered one now so i can use it until 3rd party docks come along.
FingerBang
Member
Guys, I don't think it's because of the dock, but I've got a big scratch/dent (1 mm large, 4 mm tall) on the lower right corner of the screen, just because I put it in my bag yesterday to show it to some co-workers. I thought it was dirt at first but it's not, it doesn't come off.
It's not a big deal, it's not noticeable when playing and it's definitely my fault for not buying a screen protector (currently waiting for me at a conbini next to my house, gonna stick it on as soon as I get home), but be careful. To compare, I have a Vita bought on day one with not a single scratch and I've been throwing it in my bag a lot. Same goes for my phone after a year of constant use.
Blame me as much as you want, but the screen is disappointingly delicate.
It's not a big deal, it's not noticeable when playing and it's definitely my fault for not buying a screen protector (currently waiting for me at a conbini next to my house, gonna stick it on as soon as I get home), but be careful. To compare, I have a Vita bought on day one with not a single scratch and I've been throwing it in my bag a lot. Same goes for my phone after a year of constant use.
Blame me as much as you want, but the screen is disappointingly delicate.
Spiritreaver
Member
Lucky. My order still shows no signs of life. I almost don't care anymore, lol. All these screen protectors on backorder, good lord.
NavyPharaoh
Member
Got my switch on launch day but just now opening it... my dock is bent so I have a thick bluray case forcing it open. For those of you heating it up, what are you using to heat it up?
Depends on what they could do. They could make the gap in the dock wider to reduce chances of friction with the screen. If they still need to make the volume the same due to keeping the same size packaging then they'd probably have to make the back of the dock slimmer.
The lazy approach would be to call up Nintendo customer service for a screen protector and/or they pack-in screen protectors from now on to protect your screen like how you would have wrist straps for Wii remotes.
I put the official screen protector on. My first time ever using one.
Had screen perfectly clean. Got the screen protector on in like 10 seconds, perfectly straight. But theres still small dust under it.
Doesnt bother me bc the screen will be far dirtier anyways but i have no idea how anyone can do it without dust. I was fast.
Is there a better one that i should order to replace this one when this one is scratched or mucked up.
Had screen perfectly clean. Got the screen protector on in like 10 seconds, perfectly straight. But theres still small dust under it.
Doesnt bother me bc the screen will be far dirtier anyways but i have no idea how anyone can do it without dust. I was fast.
Is there a better one that i should order to replace this one when this one is scratched or mucked up.
outunderthestars
Banned
Turn on hot water in your bathroom shower to let steam build up and kill dust particles.
Apply screen protector in your bathroom.
lol same. I've been playing tho.
ZombiePlatypus
Member
CrustyBritches
Gold Member
I'm thinking the dock isn't made not to be crooked, it's designed to clamp/hold the screen, and the bezel on the screen and guides on the dock exist to be scratched as part of normal wear-and-tear. So this is not an oversight, but the actual design.
Example: This is my switch dock that I just removed from the packaging for the first time 30min ago. Aside from the weird white powder(from manufacturing process, I'm sure) on the side of the dock guides, the dock front is extremely skewed...
This is squared up perfectly in the corner of my scanner bed and visible at distance with the naked eye.
This is the alignment of the bezel and dock clamps along with weird white residue. The Switch gets dusty fast, pinched, and the rest seems obvious. Think it's made that way. This is the dock 30secs after pulling it out of the packaging...
I was thinking more along the lines of putting rubbery padding along the entire surface of the rails instead of just a small fraction at the bottom, as it is now. The dock is going to have to contact the surface on either side of the system to keep it stable. It's the fact that the system is making contact with rough plastic, apparently by design, that's the issue. If the rails were a softer material then it wouldn't really matter that they contact the screen.
I should have done that. My house is dusty due to 3 dogs and a grooming shop downstairs.
Next time i guess.
Im not even going to see if my dock is bent. I dont need a headache. I just want to enjoy some games,
You'd probably still have to make the gap wider. Rubber has a much higher frictional coefficient compared to plastic.
That's why they made the rails plastic in the dock, there is a low frictional coefficient between plastic materials which is why the Switch slides down easily in the dock.
Rubbery might have been the wrong word to use but my point is that there's got to be a better material than raw plastic. It's obvious that they really shaved pennies off all over the place, like the lack of a USB charging port on the grip (and the $30 you have to pay to get an identical accessory that has one), and the fact that they didn't stick anything in there to protect the screen is another sign that they were too cheap to care. If they were going to go with a glossy bezel around the screen, they should have taken the care to design a dock that wouldn't fuck it up through regular use. If the rails only contacted a matte portion of the system, it probably wouldn't matter.
Night Angel
Member
There is no way whatsoever that they intentionally designed the dock to scratch the screen. That would mean Nintendo was malicious instead of incompetent.
Unless Nintendo has truly and completely lost their marbles.
You might be subconsciously (or consciously) removing the switch carefully, making sure to push back slightly to keep it away from the screen. Maybe more carefully than you otherwise would if you weren't aware of this being a possible problem.
Or maybe your dock has more room so less likely to pinch the switch. Or maybe you're just lucky? You docking the switch several times isn't the same as hundreds of people docking in terms of staple size. Nor does it compare to you docking it hundreds of times over the next few years, so it isn't possible to say this is or isn't a problem.
A plastic screen will scratch easily though, so a glass screen protector could be a good idea generally, not jut to protect against this possible issue.
People who are conscious about scratches on their screen who are going out of their way to be gentle are still getting scratches on their screens after using the machine twice.
But yes, everyones just anal and abusive - you sure got this 59 page thread figured out.
| Praxis |
Banned
After leaving Crysis in the dock overnight I can confirm it has adjusted the angle to a more satisfying angle. Still not going to risk it until my screen protector comes.
the androgyne
Member
I dont have a Switch, but out of interest is the dock assembled from 2 pieces? I was thinking if the 2 sides were screwed together too tight, that could cause the bottom end of the open slot to be a tighter gap than the top.
So what you're saying is, you can get Crysis for the switch, but only docked.
Ooo this is really neat! Does it cause any latency issues or lag whatsoever?
EDIT: Right now, I just have the foam protector stuck in between the Switch and the Dock. It's very ugly but works as far as I know.
https://ibb.co/dB5MMF
Aztechnology
Member
Added an image for now. Just waiting on the Hori Stand. You can see the reflection of zelda running on my monitor on the Switch Screen.
That's nice, the reason it sits so loosely I'm guessing is because the section with the nubs that hold the switch and has the USB-C male end is a plate that is pushed down by the weight of the switch. Probably don't need to tape the usb c male to female. You probably just can tape down the plate.
//ARCANUM
Member
Well shit. I ordered one of those the other day...... wonder what this means?
The price on the dock solely by itself is crazy, but then you have to buy another power adaptor and hdmi cable.
I'd love to see how much markup Nintendo are making on each.
CrustyBritches
Gold Member
Why? They put the bezel there so it doesn't scratch the playing area of the screen. I'd venture that the area right around those guide clamps will have the heaviest wear and tear. That's the solution, the bezel and the clamps.
Good news is that ifixit said the plastic screen cover is easily replaced and the digitizer is not fused to the display. There is a cable to be careful with, but eventually that can be swapped for $10-20.
I'm convinced the dock is meant to be bent/flexible and the bezel is meant to be the clamp zone. If it's not, then Nintendo needs to clarify this with their customers because there are numerous people reporting and providing pictures of bent docks. Are they supposed to dock? Call for a replacement?
I have not seen or used the official one that comes with the case, but this Hori one is amazing. I put it on and it's hard to tell it's even on there at all. They have a multi-pull-tab solution first gets it aligned and sticking in the middle of the screen, then pulls the removable sheet off to the right and left so the 'stick' of the sheet spreads out and pushes any bubbles to the bezel. You then use the little card that comes with it to push those out completely. It's seriously amazing.
Mr. Giggles
Member
Thank god, my switch is on its way but I'm scared to scratch the screen.
Sir_Crocodile
Member
Any links to what one of these bent docks looks like (with a side-on view)?
Guys how to determine if the dock is bent? So far I don't have any scratches, but I have the official screen protector applied which came with the traveling case and I'm super careful when sliding the Switch into the dock or pulling it from it.
Does my dock look bent?
http://abload.de/image.php?img=img_0264zyuw3.jpg
http://abload.de/image.php?img=img_0265pmsyn.jpg
Does my dock look bent?
http://abload.de/image.php?img=img_0264zyuw3.jpg
http://abload.de/image.php?img=img_0265pmsyn.jpg
Aztechnology
Member
If it is, it's very very slight. Mine is bent. The top essentially just leans inwards slightly, but enough to make it have more friction when sliding the switch in and out of the dock.
Like this
Moon Patrol Pilot
Member
I bought my Switch on launch day Friday and set it up when I got home that afternoon. When I put it in the dock I thought "wow, pretty snug". The screen and the back of the Switch were making contact with the dock. I didn't think anything of it and went on to continue the set up and eventually immerse myself in BOTW. That was also the last time I checked GAF.
So today I come on to see how everyone is loving and enjoying their Switch, and holy hell i see multiple threads of Switch fails, particularly Scratchgate. Apparently I learn on here that I have one of the "defective" docks in which the front slanted inwards. So the first thing I do is look for scratches on the screen and bezel. And I found nothing while looking under a bright lamp and then with a flashlight. Not even fine scratches or microabrasions. The only things on the screen were a few oily smudges from my fingers. There were no scratches on the back either. I probably inserted and removed the Switch more than 50 times over the weekend, and I wasn't even trying to baby it. A bunch of times I put it in at a slight angle and on several occasions jiggled it in the dock in the process of removing the joy cons with one hand.
Maybe I'm one of the few lucky ones because I haven't experienced ANY of the issues I'm reading about. I don't plan on using a screen protector but I guess I'll try to be a bit more careful when inserting and removing from the dock.
So today I come on to see how everyone is loving and enjoying their Switch, and holy hell i see multiple threads of Switch fails, particularly Scratchgate. Apparently I learn on here that I have one of the "defective" docks in which the front slanted inwards. So the first thing I do is look for scratches on the screen and bezel. And I found nothing while looking under a bright lamp and then with a flashlight. Not even fine scratches or microabrasions. The only things on the screen were a few oily smudges from my fingers. There were no scratches on the back either. I probably inserted and removed the Switch more than 50 times over the weekend, and I wasn't even trying to baby it. A bunch of times I put it in at a slight angle and on several occasions jiggled it in the dock in the process of removing the joy cons with one hand.
Maybe I'm one of the few lucky ones because I haven't experienced ANY of the issues I'm reading about. I don't plan on using a screen protector but I guess I'll try to be a bit more careful when inserting and removing from the dock.
Camarasketch
Member
Be sure that everyone will ignore this comment. All the thousands of people who are having no problems at all and no scratches are being ignored in this Switch threads of doom...
Well we know how it is.
Even Iphones have hundreds of complaints.
Still, it's concerning when something that is part of the integral design of the console causes the issues for so many people.
The Freeman
Member
And thousands/millions of people had no problems with their Samsung Note 7's but there was still a potential design flaw that caused problems for some users - just like this has been the case for some Switch owners.
Obviously the two are not on the same scale, but my point still stands.
Everyone I personally know had a good stand, so the batch here in Norway seems to be of the good ones. sucks that some of you got shitty stands though :/
just to be safe I cut the plastic-like bag that the switch came in and taped that on the dock itself, I'm hoping this will make the switch extra secure from scratches. I hope I am not dumb for doing so
just to be safe I cut the plastic-like bag that the switch came in and taped that on the dock itself, I'm hoping this will make the switch extra secure from scratches. I hope I am not dumb for doing so
Bought!
Is there any venting on the back of the unit? Wouldn't laying it on its back increase heat if using the extension?
I noticed rubbing after only two dockings and I fucking pin point dropped that sucker straight down. You can tell the switch hits the wall immediately on entry. Fucking dock is bowed inwards
RoadHazard
Gold Member
2 is part false. The Switch turned off (not sleep mode) does NOT charge the Joycon, even when docked.
Camper Van Beethoven
Banned
It's happening to enough people to be an actual problem and design defect. Don't get emotional trying to defend your company.