-
Hey, guest user. Hope you're enjoying NeoGAF! Have you considered registering for an account? Come join us and add your take to the daily discourse.
My fucking Sony account got hacked.
- Thread starter Ultima_5
- Start date
ZombieSupaStar
Member
Yep, I use LastPass with 2 factor. Really made life easier, and passwords MUCH more secure as they are totally randomized, long, and unique per site.
yep, checked my account, and nothing is out of norm, but had payment info saved, removed that with a quickness.
I'm pretty sure all of the password managers I listed are also available on phones and tablets so you can take it with you if you are away from your computer and need to use passwords on other devices.
It's not a perfect solution but considering the amount of data breaches lately (https://twitter.com/haveibeenpwned) it's a good one.
EekumBokum
Member
I'm checking the list of activated systems I have on the account site. Can anyone confirm if the PSTV is considered a Vita? I have 2 Vitas activated even though I only own 1.
It is.
They got me too, Sony said they would "Investigate" and in the event of a confirmed hack, I had two choices, either I would get the 150$ of games charged back as wallet dollars in 2 days, or they could get the money back on my card in 2-3 MONTHS
Either way they said this is a one time thing on an account basis.
I like Sony, but their security is a well known joke in the computer security industry, and I feel real bad about the way they deal with compromised accounts.
Don't save your payment info.
Either way they said this is a one time thing on an account basis.
I like Sony, but their security is a well known joke in the computer security industry, and I feel real bad about the way they deal with compromised accounts.
Don't save your payment info.
MrBenchmark
Member
I use a paper password book and it is locked in my fire safe.
ZombieSupaStar
Member
I use lastpass, They have a free and premium version, I pay for it (10 a year, so I can use it on mobile devices). With 2 factor authentication.
What if someone steals your safe?
OmegaDL50
Member
Yep. LastPass works with a mobile phone, you can log into PSN via mobile phone.
Same with your laptop and PC.
There is no need to memorize passwords when one can just pull up their unique password list on their phone / tablet and have it right there in front of you without needing to write it down.
Some times convenience is nice to have, but when it comes to the cost of having an account compromised. The security is a far better alternative.
Better safe than sorry I say.
I use KeePass. It's free (libre and gratis).
Are you sure it's because of Sony's security protocols, though?
Hackers get usernames and passwords from several places and if people are... ehm... not-very-clever, they use the same username and pass for many services.
wesleyshark
Banned
Yes. It is.
Okay I missed that part. I only skimmed the first page.
Ever since the great outage of whatever the fuck year that was, just never again, man. Boggles my mind that people still save their CC info
I had my CC info saved until a few weeks ago when my PSN account password was changed (not by me). I was lucky enough to be able to change my login and password before any damage was done. I immediately removed all payment info. I will NEVER let my CC info on PSN be saved again.
Barkley's Justice
Member
I'm scared to imagine how cumbersome Sony's two-step implementation will be...
Microsoft 2way sucks compared to Googles though. If they just do email like almost everyone else, it is not a bih step forward.
They should set it up so psplus owners get sms.
7DollarHagane
Banned
It's a difficult thing because they have no protection against chargebacks other than to do one of two things.
Ban the person doing the chargeback so that they can't do it again.
Or
Make it so you can't boot digital content without signing in to psn to verify the purchase.
It would be too easy to buy $500 in new retail games and then take the system offline, chargeback, and play through the games while never bringing the system back online, then create a new account and repeat.
They have to take steps to protect their own business and the third party partners.
The thing is they need to have good customer service for people who have legitimate issues and want to have the fraudulent licenses revoked and purchases refunded.
Interesting that this happens so frequently... Sony is taking their time with this two factor authentication. Security should be priority 1 right now for them. Especially considering their history with these types of things.
Priority 2 should be them ditching their proprietary sound format so modding can happen on the ps4 
D
Deleted member 22576
Unconfirmed Member
Someone deauthorized my PlayStation! Luckily I was able to change the pass immediately but I've contacted Sony twice and they haven't done shit for me!!
Two-factor would stop this.
MrBenchmark
Member
not sure anyone but myself or my wife could find it easily. But i have a digital backup too that is well hidden. but nothing is ever full proof.
statham
Member
sucks? how so? I literally get a text the moment I hit the button, how much simpler can it get?
MrBenchmark
Member
This is the real thing Sony NEEDS to get this done. They should be getting tons of shit about this!
lensoftruth
Member
Lol. Still posting in gaf but can't contact Sony because your password is shit?
7DollarHagane
Banned
It's not cheap or 100% reliable though either. It's all about cost benefit analysis with any company. I've heard up to 15% of SMS verification texts fail because of network issues or just simply having the wrong number on file. How many people use their real phone number on psn? How do you verify it isn't being spoofed by the hackers? How much volume is this new feature driving to their customer phone support?
I think a blizzard style authenticator on your phone would be best because they already have a PlayStation app. Idk why that isn't an option. It seems like it would cause less issues. Make it voluntary and if you don't opt in and use it then take the hardline stance on refunds and chargebacks.
StrongBlackVine
Banned
I just unlinked my PayPal now and I will probably start using a password manager. I received an email alert from Amazon about a week ago forcing me to change my password because they had reason to my information had been compromised. Should probably take this security issue seriously BEFORE something bad happens.
Livingskeletons
If I pulled that off, would you die?
All day everyday and the Xbone has 2 step authentication.
I said two factor. I didn't specify SMS. Both Steam and Origin have the capacity to implement app authentication- Sony not doing so in inexcusable.
AmuroChan
Member
Unless Sony was hacked or released this person's login info without permission, they can't be held responsible legally. And that's a fact. If OP tries to sue Sony for this, the case would be thrown out before it gets anywhere.
Not having 2FA is a separate issue. Obviously Sony should have that in order to beef up their security, but it's also not illegal to not have it.
Hoho for breakfast
Member
This was my experience as well a couple months back.
Yup. I never kept it on there, but I still got hacked and had FIFA cards bought with the $60 credit I had on there from prepaid cards. Bullshit Sony never refunded anything :/
lensoftruth
Member
dog2005 aint a great password
I am not sure if it's related but I was just informed that the card that I use for PSN exclusively (PSN Visa Card from CapitalOne) is currently locked due to multiple failed login attempt.
The only times my credit card information was stolen are related to PSN. 5 years ago someone charged $5000 to my Amex linked to PSN. And now someone maybe trying to pull the same stunt it seems.
The only times my credit card information was stolen are related to PSN. 5 years ago someone charged $5000 to my Amex linked to PSN. And now someone maybe trying to pull the same stunt it seems.
fluffydelusions
Member
After being FIFA'd and PSN hack I just stick to prepaid cards.
diablos991
Can’t stump the diablos
Blows me away how many people keep financial info tied to these accounts. Any quick Google search or paying attention to the industry would prove that to be a terrible idea.
Use prepaid cards and cross this worry off the list.
So after the first time of getting railed for $5k you put another card on there? Wtf?
Use prepaid cards and cross this worry off the list.
So after the first time of getting railed for $5k you put another card on there? Wtf?
Can't believe we have people here on Sony's side..
Yes people make mistakes with their passwords. The thing is though it should be easier to fix those mistakes. If your account gets hacked you should be able to fight back with your credit card company. But if you charge back Sony will ban your account and you will lose access to all your digital games and shit. That's fucking bullshit.
Not to mention Sony should have added some more security options years ago. These types of account theft have been happening long before the ps4 was announced..
statham
Member
did your other post get deleted?
LUXURY
Member
Yeah, people have to do this no matter how inconvient it is. I'd never ever put my credit card information on any console or app. You can get cards for most services through Amazon or other means. Simply not safe. Wishing you the best with getting this handled.
It was mainly out of convenience. Plus I am not responsible for fraudulent charges. I will be calling the card company to get more detail about what happened.