I havn't liked Valve as a company for quite some time now. I enjoy their games, they're some of the best! But it's stuff like this that really drives me to dislike the company. I, like many people here, have been waiting patiently for Half Life 3 for years and I feel ignored as a consumer. In fact Valve have completely abonded their original audience, some of you guys might like Moba's and online centric games, that's cool. But that's not what Valve is to me and I really have no interest in them until they at least announce Half Life 3 or another single player Valve game. May sound selfish but I don't care for Valve's current state.
They have a fantastic image amongst PC gamers and i'm not entirely sure they deserve it. I understand they're running a huge service (Steam) and they're always maintaining their other releases but their game output is extremely lacking and their customer support from what i've experienced is god awful. Had to wait 10 days for them to even respond to a hacked account.
I guess I like Half Life and not Valve.