Arkam
Member
Nope. I read their Crash issues too. Still amazed they put 50 hours in before deciding enough was enough. If it was crashing for them every 20min like it appeared (and sure isnt happening for me) that is crazy masochism.
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WOW OMG: Steam is refunding No Man's Sky even if you played more then 2 hours
- Thread starter Tony Iron Man Stark
- Start date
Nope. I read their Crash issues too. Still amazed they put 50 hours in before deciding enough was enough. If it was crashing for them every 20min like it appeared (and sure isnt happening for me) that is crazy masochism.
Like I already said, it only became unplayable when I started travelling. I was in the starter systems for a long time. Then I travelled and the game went to crap.
To me it just seems like they did QA in the beginning star systems and thought the rest of the game would be fine. *shrug*
Transistor
Banned
Completely agreed. I'm not expecting my games to be bug free. I know that's almost impossible. But this is fundamentally broken.
Most of the crashes start occurring when you get more into the game.
Alebrije
Member
falconxcrunner09
Member
Amazon is refunding it? Hmmm, I wonder if Best Buy will...
Again, think back to Skyrim.
Bethesda promised a game that could be played start to finish functionally. For many PS3 owners and the save bug that was impossible.
Half way through the game it became unplayable.
That is the equivalent of a book printing blank pages half way through, a movie skipping 2/3rds through and seizing to work functionally. A washer machine that promises thousands of loads without issue that breaks down after the first 100.
Whether he has an avenue to actually get a refund or not, his situation absolutely warrants one. And thankfully in this case he was able to.
BreezyLimbo
Banned
Ill give it a shot~
Veggy
Member
I tried to get a steam refund about 5-6 days ago with less than 3 hours played with no luck, I'll try again but I'm not holding my breath
Those of you with successful steam refunds over the 2 hour mark, what did you write in the comments section that may have helped with the refund?
Those of you with successful steam refunds over the 2 hour mark, what did you write in the comments section that may have helped with the refund?
I was able to get a refund on PSN, funds straight back to my PSN Wallet. Did it by using Live Chat. The guy didn't even ask what game, I had to ask what game he did it for, which was No Man's Sky no questions asked. The game did crash often on me there and only had about 4 hours playtime. Did not pre-order it, but bought it day one on PSN.
Now waiting on Steam to respond.
Now waiting on Steam to respond.
DarknessTear
Banned
I returned it to amazon after 4 hours of playing it and got a full refund. Amazon is pretty rad.
Mass_Pincup
Banned
So small they may be all millionaire by now lol.
Transistor
Banned
It does remind me of Skyrim PS3 in a way, now that you mention it.
In reputation? Probably not. They're profiting like crazy tho, so they will be fine.
So you didn't read the thread?
As he also posted the crashes were less frequent at first.
TheExhaustedWalrus
Member
Just got a refund from Sony support. Only played the game about 5 hours.
DeathSparks
Member
Damn it, I got rejected
Transistor
Banned
Damn it, I got rejected
Have you done a lot of refunds?
BlackClouds
Member
Refunds are like voting, not that many will do it.
Tony Iron Man Stark
Banned
Damn it, I got rejected
You get back in there for that $60 and don't come back here until you do!
DeathSparks
Member
Not at all, the last time I requested a refund was with TES IV last month because it didn't work on my system for some reason
Idle Storm
Member
I have 4 hours played and they denied me for the refund.
Transistor
Banned
It's rare. This is a shitshow of epic proportions, they really don't have a choice but to refund it.
I put about 40 hours before the last patch hit and made the game start crashing every time I use the hyperdrive or go into a black hole. I was loving the game but the crashes made it unplayable for me so I traded it in.
pretty done
Member
I had 2.5 hrs and I got one by selecting technical issues with the game and wrote "Game runs and looks like shit, should have delayed it."
Good game releases are so barren these days I'm sure the refund will be sitting there till Civ VI.
That new garbage looking Metroid game
Dont false advertise and release a shoddy product that is functionally broken for many and charge $60 for.
This should be a cautionary tale for developers that wish hype and run...though based on numbers I think this is more a woodyharrelsonwipingtearswithmoney.gif situation.
HyperCubed4
Member
Yes, I'm sure the team best known for making Joe Danger are rolling in dough.
They earned something to the ballpark of almost a hundred million dollars with sales combined, and every single one of those was done with lies. I have absolutely no sympathy for Hello. The radio silence after launch speaks more about their intention than anything else, really.
Edit: The nervous breakdown Sony had when the game hit the net a week before launch makes me certain it was all expected.
Transistor
Banned
You know, it makes me wonder. The amount they were being hyped up on Sony's stage, I wonder if they went to Sony at all and said "yo, we're having trouble making that E3 stuff happen. Can ya'll help?"
DeathSparks
Member
Yeah I'm not giving up just yet, I'll give this one more shot and if that doesn't work I'll wait for a slow response from steam.
JetSetRadio
Banned
He bought a million plaid shirts with your money.
Interesting. NMS does show the issue with Steam's refund policy that sometimes 2 hour isn't enough to figure out a game, especially one that as front loaded like NMS - well, technically you have figured it, but you are kind of expecting something more from then on.
Chances are that the increased refund time is related to performance issues ala Arkham Knight. If NMS had been $20 early access, we'd be having a very different conversation.
Chances are that the increased refund time is related to performance issues ala Arkham Knight. If NMS had been $20 early access, we'd be having a very different conversation.
Now that's the spirit! lol
If your game is crashing, by all means refund the fuck out of it. A broken product is no good to anyone.
But at the same time, it shouldn't take you around 50+ hours to realize you have a broken product.
Transistor
Banned
In this case, it did. Read the thread. Most of the crashes are later in the game when your inventory size gets huge. Or it could be the size of your discovery log. Who knows.
Robobandit
Member
It's their own fault, though.
SpartanSlayer117
Member
The best part of this thread is how the people that lack any kind of common sense start hurling insults at this guy for refunding the game.
I just wrote an email to Sony asking for a refund too. I am a big fan of the game, but the more I played the more it started crashing..so I hope I'll have your luck.
See: Skyrim
See: his post about how the crashing only got more frequent as time went on and he eventually hit threshold where it became every 20-30 minutes.
Transistor
Banned
Right you are, Ken.
For the new page since people seem to think consumers should put up with this shit:
Sorry 5 hours Maybe 10 But 50 hours? This is the reason we won't see return policy's for digital games.
Regardless of value for the money paid. I personally believe a consumer has the right to refund any and all products including services that do not meet what was advertised or promised for which the consumer paid for.
DeathSparks
Member
Thankfully I've only played about 32 hours, 5 of which were me trying to get the game to work.
Transistor
Banned
$80 for me. I bought the LE.
Lionel Richie
Member
How do you put 50 hours in anything in your life if the experience is that rotten?
Edit: Oh shit I need to read shit better, I understood now that the problem got worse after 50 hours. Sorry.
QisTopTier
XisBannedTier
Thanks Kyoufu
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