I don't get the anger some people have. Like do you really think Evo is just chilling and didn't care if their game was going to crash and burn and maybe bring them with it? Especially with how people looked at Dice and BF4?
Or do you maybe think they basically just got stuck with a break and are trying to fix it and repair the damage? Obviously they tested it out, did a Beta on PSN and such, and it worked. They wanted a working game and did the tests they knew to do and it passed. Real world played out differently. That happens with software and tests. A little team relative to a massive world audience means a lot of issues only get caught by the mass real world audience. This is one that came from the real world audience and is Evo's worst nightmare.
Get off their backs. They obviously would rather be known for a flawless release and an instant fix the next day at worst. If it's taking time, it's because the issue takes time so resolve.
The problem is that this shit is constantly happening. A launch is something that we are surprised when it goes well, that's bullshit. It may not be Evo directly but we're a decade into online console launches at this point ... why do they always seem to go so badly? It's time the consumer stops paying for these mistakes.
And the "entitlement"? Think of any other product, what if you bought a BR movie and started to play it and couldn't for a week? Would it be "entitlement" or would you just answer "Hey, at least you can play the previews chapter ... wait until they fix the rest".
Honestly, why do people have such a "fuck it, I'll do something else" attitude with a product they purchased? People complain about dead pixels on monitors, AC not working, a tool that doesn't perform as advertised. We're consumers, we purchase a product with the expectation of it working. And it's "entitlement" when we demand something we bought to work? In fact I have been on the fence with this game, wanted to see how it played with a controller and if it would be worth it. I didn't have a chance and bought some other stuff this weekend, so now instead of "possibly" it's a "wait for the discount bin".
What a passive attitude. This is why the companies get away with it. This is why they have launch after launch of shitty online performance and broken promises. We accept it. We think it's "the norm". Well, some people are getting irritated with that. It's not "entitlement". It's not even really anger at this point. It just disappointment that so many people are accepting of such a shitty consumer/provider relationship when it comes to these online launches. It's not acceptable in almost any other medium. But throw a half assed product out in the gaming world? Just fix it afterwards ...
They could have fixed this in tests. They could have tested with a wider audience. Being a purchasable exclusive AND having a free version for every single PS4 owner with PS+? You don't think that warrants extra testing and maybe some more safeguards/steps? I work for a company that is SaaS so I understand the problems that can happen. Maybe it's just acceptable in the gaming world and that's the huge divide you see with this. Yes, problems happen. But a network error because of 'too many attempts' or w/e it is? Come on, that could have been caught in a wide-spread public beta test. But they had to be tight lipped, no reviews until launch and a closed beta. But again, maybe all of that was out of their hands.