But its not just Uncharted or Zelda, it's also FFXV, P5, Nier, Nioh, Horizon, etc... One common thing among these games is high review score (excepting for FFXV, but that one is a bit of a different animal due to the FF brand). Now, look at MS efforts in that regard. They just haven't delivered any good games, not to mention great ones.
Yep.
Recore? Didn't make a splash.
Quantum Break? Didn't make a splash.
Tomb Raider exclusivity? lol
Sunset Overdrive? Nope.
Dead Rising 4? Nope.
Ryse? Shit.
And so on and so on. I agree that these games didn't set the world on fire. But the point I'm trying to make is that even though I disagree with Phil's quote, his perspective is understandable. Literally everything they've tried just didn't work out. Now for some reason they think service games are the way to go.