i doubt it...the 360 never got recalled and most likely had a much higher failure rate
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PS4 Hardware Troubleshooting / Q&A Thread
- Thread starter Y2Kev
- Start date
i doubt it...the 360 never got recalled and most likely had a much higher failure rate
klownboots
Member
I feel like I might have a solid PS4. I have probably turned it on and off 20 times today, all due to various reasons (left the house, came back, left again). I have downloaded several games, played games on discs and messed around with remote play.
Not a single issue so far. Time will tell I suppose.
Not a single issue so far. Time will tell I suppose.
No way. Sony will fix or replace any broken systems just like MS did.
It would only be recalled if systems were exploding in people's homes.
Of course not. Broken units will be fixed or replaced that's all.
A recall would only happen if people were in danger lol.
Nah, it's not that bad (probably), I wouldn't worry about it til you start getting issues
ACESmkII
Member
Well you can now add me to the list of buyers that got a faulty unit from Amazon. September build as well.
I powered up the PS4 out of standby and loaded up the Netflix app and the system locked up. Netflix had worked earlier with no problems earlier in the day but this time it completely froze the system. I powered down the system and turned it back on where it did a system file check and told me to reinstall the firmware of 1.50 or higher. I tried about 10 times and it kept giving me multiple error codes.
Worked fine for about 4 hours. I got to play a bit of Killzone Shadowfall and Resogun before my system bricked.
Sucks man
I guess I will contact Amazon for a refund.
I powered up the PS4 out of standby and loaded up the Netflix app and the system locked up. Netflix had worked earlier with no problems earlier in the day but this time it completely froze the system. I powered down the system and turned it back on where it did a system file check and told me to reinstall the firmware of 1.50 or higher. I tried about 10 times and it kept giving me multiple error codes.
Worked fine for about 4 hours. I got to play a bit of Killzone Shadowfall and Resogun before my system bricked.
Sucks man
I guess I will contact Amazon for a refund.
JimtotheHum
Member
Once your playstation is frozen, how do you shut it down? Mine just froze in the Netflix app.
Bah. Looks like I'm going to wait to pick up a PS4. I have terrible luck, and I'm not willing to pay >$400 for a dud and going through the hassle of replacing it.
Hopefully this will be solve by the 2nd or 3rd production run, which means I'm probably won't be picking up a PS4 until February or March.
Hopefully this will be solve by the 2nd or 3rd production run, which means I'm probably won't be picking up a PS4 until February or March.
Agree 100%, 0 chance at a recall.
Check out this list of major product recalls - http://en.wikipedia.org/wiki/Product_recall
They all cause bodily injury or property damage to things besides the product being recalled .
That being said - I feel terrible for all of you with launch problems. I hope Sony is quick and nice replacing consoles. I have been reading that they have some backups at Sony stores and you can get them swapped out very quickly even if you ordered from amazon.
TheLegendary
Member
Shit, didn't realize the multitude of issues going on. Hoping the Xbox units don't have any major issues otherwise it's going to be a really shitty intro to next gen for a lot of people.
SeaOfMadness
Member
so is it still 0.04% or has that gone up now?
Did you try updating via USB?
My exact position right now.
SeaOfMadness
Member
they will, certainly. only question is how widespread and how severe.
No one knows, doubt we'll ever get the exact numbers, anecdotally it seems larger than that but there's no way to prove it
GutsOfThor
Member
I'm stuck deciding whether I should send mine back to Amazon for a refund or wait and see what Sony has to say.....
Captain Tuttle
Member
I was referring to the consistency of the problem, these issues seem to be outside the normal failure rates for electronics therefore yes, I think it's a real issue. I have no doubt that Sony will clear this up though and if I had the dough I'd buy a PS4 tomorrow. But this is off topic.
digoutyoursoul
Member
Getting nervous about the UK launch, no way am I cancelling my order but just hoping to avoid these issues if possible.
If your state even has a Sony store, Ohio does not. Sorta close to Indiana too, ope none there either. Parents have a place in Michigan I suppose, wait nope none there either.
Neato!
Grover Cleveland
Member
It would be pretty unreasonable to assume that the number is still at .4%. However we're not sure how much that number's grown since launch.
Yep. That's what I got. In a box back to amazon and got a working one from Costco.
brickarts295
Member
Hongfujin Yantai, Sep 2013 from Amazon.
Got it 11/15, When through Update and Downloads, played for 2 hours, turn it off and on after 2 hours just to make sure it worked lol
11/16: Updates all my games, and downloaded some of the free games, played trough the whole Ghosts campaign (about 6 hours straight) No problems so far.
You guys are scarring the crap out of me, so my Panic levels wont be off for a while XD.
Got it 11/15, When through Update and Downloads, played for 2 hours, turn it off and on after 2 hours just to make sure it worked lol
11/16: Updates all my games, and downloaded some of the free games, played trough the whole Ghosts campaign (about 6 hours straight) No problems so far.
You guys are scarring the crap out of me, so my Panic levels wont be off for a while XD.
not to create a psn account, but it forced me to enter a CC to redeem the 30 day ps+ code
HamsterPackage
Member
Hongfujin Yantai, Sept 2013. Still no problems for me but I guess time will tell.
Is it possible to delete the card information off your account after the code is redeemed or does it need to stay on there?
Fahrenheit
Banned
I feel really lucky I got a full working PS4. Have 10 ish hrs in Killzone without issue.
Also was it the HDMI cable causing issues? I used one from monoprice so I never even opened the Sony one. The hot rumor on the street is that the HDMI cable was jacked up.
Also was it the HDMI cable causing issues? I used one from monoprice so I never even opened the Sony one. The hot rumor on the street is that the HDMI cable was jacked up.
tokyostomp
Banned
I got a pleasant surprise.
Amazon followed up with me. They apologized for the faulty console and offered a refund/eventual replacement.
I said no thanks as I went to the Sony store and did a swap. CS rep offered a $40 promo credit for next Amazon order. I gladly accepted!
Amazon followed up with me. They apologized for the faulty console and offered a refund/eventual replacement.
I said no thanks as I went to the Sony store and did a swap. CS rep offered a $40 promo credit for next Amazon order. I gladly accepted!
CosmicGroinPull
Member
Crap, it takes that long for a second batch? I'm leaning towards postponing my purchase as well. I want the console itself more than Killzone anyway. Will see how this develops in the coming week or two.
What was the problem with their system?
ACESmkII
Member
Yep, I tried numerous times and as it tries to install it sits at the 0% percent mark on the status bar and then goes right to 100% and then...
A serious error has occurred pleas contact technical support for assistance (CE-30785-3)
Hyperbolic chamber.
Xaero Gravity
NEXT LEVEL lame™
Same for me. Granted constantly coming back to this thread hasn't helped my paranoia in the slightest. xD
blackgandorf
Member
Jeremy Conrad posted this minutes ago:
https://twitter.com/ManaByte/status/401932869729136640
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What do you think?
https://twitter.com/ManaByte/status/401932869729136640
-----
What do you think?
I think he's an idiot. Without HDCP, it will simply revert to 480p, but it will continue to display a signal. HDCP only effects high-def signals, standard-def can pass right through it. The system would probably generate an error message, too.Jeremy Conrad posted this minutes ago:
https://twitter.com/ManaByte/status/401932869729136640
-----
What do you think?
PBLOD after playing Kill zone.
Yantai September 2013 . Played all last night and from 8 this morning until just now (16hrs) , disc, HDD based games, while broadcasting on twitch , two player stuff. all over the place. On pause for a while while eating etc.
Still going good so far. I do find there is a slight ticking/knocking/ratteling sound coming from what seem the fan, but I cannot reference if that is normal or not. As it is working fine I have to assume it is.
Still going good so far. I do find there is a slight ticking/knocking/ratteling sound coming from what seem the fan, but I cannot reference if that is normal or not. As it is working fine I have to assume it is.
that not correct.
Well I didn't seriously mean that, it just kind of feels like that with all of these reports across the internet. Thankfully the only friend I have that got a PS4 so far is reporting no problems and his was Amazon as well. I consider myself cursed too so I'm sort of expecting something else to go wrong, besides Amazon/UPS picking this console to be the first ever item they miss the targeted shipping date for me out of hundreds of game related things I've bought from them over the years.
KungFucius
King Snowflake
Why does everyone assume it is constrained to Amazon? People from Taco Bell had it, reviewers had problems, people who got it from the launch event in NY had it. It's statistics and numbers and Amazon pushes large numbers.
By all means, sir, do expound upon this.
CosmicGroinPull
Member
I think it would be great for Sony, since they'd be able to point their finger at someone else.
Hilarious if true though.... Ooh the drama.
But.... I won't have a PS4 for months then..,,
Nope, without HDCP you will get a blank screen on some HDTV's.
The tv will display a 'No signal', giving you no default 480p anything, so he may be on to something instead of "I think he's an idiot"