TheBanditKing
Member
Does anyone have a pic of a bent dock? I'd like to compare mine
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Sliding the Switch in and out of the dock will inevitably scratch the screen
- Thread starter TVexperto
- Start date
I'm going to put a screen protector on first thing the console reaches my hands. I'm trying the Hori 9H protector first, but I have seen majority reviews on the Amazon JP website that it peels off after applying it and slotting it into the dock. But I need more information (not docking for 24 hours after applying), then slotting in for few hours to see if it peels off by then due to the dock's heat(?). As for the dock issue, I'm going to take the advice of some of you and slowly slot in without touching the screen to the front end of the dock. If this scratching issue still crops up, then the microfiber/velcro padding on the inside will be my next step.
TheBanditKing
Member
The 9H is the same as the Premium screen protector in the US (I believe) which I have it and it sucks. It peels off when the console gets up to operating temperature. I have heard the cheaper ones work better
MrFrankFontaine
Banned
Thanks for your post. Makes sense what you're saying. Going to rethink my felt tape approach.
TheFuzz
Member
Has anyone actually been able to replicate the kind of scratches in OP? I know people have said they noticed light or hairline scratches, but anyone else's look like someone took a set of car keys to it?
I already ordered a screen protector anyway, but I just can't see how normal use would be digging into the screen like the OP.
I already ordered a screen protector anyway, but I just can't see how normal use would be digging into the screen like the OP.
Camarasketch
Member
It is funny how everybody is ignoring the USB C extension solution that the fellow gaffer posted, which is the best solution for those with bent docks so far....
Clockwork
Member
Not using the dock is not an acceptable solution.
I'm quite careful placing the Switch in and out of the dock, but I've just stuck clear sticky tape on the 4 areas which come out, which gave it a smooth surface, hopefully that helps a bit.
No screen protector though, tried the one that the official case came with, ended up getting a few tiny dust particles underneath which I couldn't unsee...and got rid of it. Not used any screen protector on my 3DS or Vita, just been quite careful (only play on them at home too). I only play the Switch on the TV right now, Zelda looks gorgeous on an LG E6!
No screen protector though, tried the one that the official case came with, ended up getting a few tiny dust particles underneath which I couldn't unsee...and got rid of it. Not used any screen protector on my 3DS or Vita, just been quite careful (only play on them at home too). I only play the Switch on the TV right now, Zelda looks gorgeous on an LG E6!
RoadHazard
Gold Member
Pic for what I am describing.
Wow. Yeah, if you have one that's bent inward like that I understand how you might have issues. Mine seems very straight, and there's plenty of wiggle room. The dock doesn't tightly hug the Switch at all, as it seems some do.
What is that? Just use a female to male USB c cord?
That's exactly what I did. Looks clean and adds almost no width to the dock.
TheBanditKing
Member
I still find it
amazing that they didn't use glass for the switch screen. How much more could it have possibly cost to use one of the older corning gorilla glass options?
horrifyingly
I saw this on Phonedog's unboxing video and remember finding it odd how extreme the angle was. I couldn't tell if the panel was simply flexing from the pressure of his fingers or if it was like that out of the box.
You can see it here: https://youtu.be/bMBi63dYeVQ?t=175
Herb Alpert
Banned
I think mine is straight. When docked, the console screen has no contact with the dock. You have to be careful to dock this though.
This isn't a design flaw, this is poor manufacturing. And they sell this 90€, I still can't believe it...
This isn't a design flaw, this is poor manufacturing. And they sell this 90€, I still can't believe it...
Booker.DeWitt
Member
well, we don't know if that is safe or not.
I think the fact that the plastic of the dock is able to scratch the screen at all is a design flaw that could have been easily avoided.
calc84maniac
Member
Hmm, since I'm using the dock horizontally, in that case gravity keeps the front of the device from sliding against the dock, I think?
SpookyBlackFish
Member
Greetings!
I can only tell from my experiences so far: 5 days of very frequent use, often switched between dock and portable, protected with the original Nintendo screen protector that comes with the carrying case.
No scratches.
But there is an effect, that could be compared to a smear. The dock has two little rubbers on the inside that have contact with the low left and low right corner of the screen (bezel). This causes a smear, after several dockings. It is a little harder to remove than normal fingerprints, but with a little more pressure of a lightly moist handkerchief or some screen cleaning tissue, it disappears without any remains.
So there is a light pressure to the bezel in the corners when docked. I don't know how this can cause such deep and real scratches. The material must be harder to cause this, I'd think or there must be dust between in addition? . Maybe it happens in docks with bent plastic. Mine is not bent.
billmcdougal
Member
We can use the dock horizontally?
Booker.DeWitt
Member
of course there is, there are cables and cables. we don't know if this cable is good enough to handle all the power. some usb C cables are Shitty, and others are good. there is a google engineer who has tested multiple ones and noticed significant variation among brands.
TheBanditKing
Member
Yikes thats $95 USD, Nintendo NA sells them for $60
https://store.nintendo.com/ng3/us/p...lse&productId=prod840594&categoryId=cat831380
TheFuzz
Member
Thanks for the information. I've noticed the smears as well, but no scratches. Same exact application as you. I'm wondering if the "scratches" are a much more rare occurrence and most of the conversation is around that.
That being said, while A fraction may actually see scratches, I can see the concern and simplicity of avoiding the issue (getting a screen protector).
brandonh83
Banned
Consensus yet on good screen protectors?
The plastic makes it much more reliable if dropped. Which it will be.
I have no issue with the official one by Nintendo other than it being a pain to put on without bubbles.
Booker.DeWitt
Member
the higher priced one includes the HDMi cable and charger
I think I may do the same thing. I am worried about heat issues with the glass or normal screen protectors. It is amazing we have to worry about this shit, between this and the joy-con issues I really can't believe how poor a job Nintendo did with quality control on this console. I get mine within the next hour from USPS, pretty psyched to play Zelda.
brandonh83
Banned
The PDP one? I got that one at launch, and it had some weird stuff on it. Not the normal air bubbles but... something. I was extremely careful and there was no dust on the screen. It could have been a bad one or something though.
Giftofgab24
Member
10 is many. A few is 3 or 4.
We don't even know whether the dock causes it though. Some people noted scratches after a few days and assume it's the dock. For all we know Blunty's cat mauled his Switch when he was away.
Its probably the dock, but still, it seems really isolated. I'm feeling like I spooked myself for nothing.
ResidentWeevil13
Member
I've noticed these smudges as well. I'm starting to suspect the scratches are coming from dirt or dust that gets stuck to the rubber piece in the dock. The increased pressure caused by the rubber on the the screen, in addiction to a hard piece of dirt, seems like the perfect recipe to scratch the screen.
TheKingOfSheep
Member
Doesn't the dock prevent too much power passing through the cable? Since the dock is connected to a power outlet via an adapter that regulates the voltage and amps going into the dock. So wouldn't that mean the USB-C cable would never pass too much power (which could harm the battery) to the Switch?
Another question is whether a USB-C cable can actually transfer the signal the Switch sends out to the dock. In a video on YouTube - which was shared in this thread earlier - a guy disassembled a dock and concluded that the USB-C female might not be according to the USB-C spec.
Also if I got my info right, (I browsed some websites on this topic, I didn't read the actual USB-C spec) the female is always supposed to be part of a device, and should never be part of a cable. Which means a cable with a female lead is never USB-C compliant (I might be wrong, though). So you would actually need need to connect the female lead of a USB-C adapter in the dock. And connect the Switch to male lead of the adapter - or something like that.
Does anyone per chance know whether a Switch in a BigBen Hard Plastic body will still fit in its dock? On their website it says that it allows for full Switch functionality. And it seems very thin. I should get it tomorrow. My Switch still looks mint. But I feel uncomfortable sliding it in and out of his dock. So this might be a solution. Acc. to a video from DF, Switch produces a max of 50 degrees Celsius - If I recall correctly - that shouldn't melt a plastic case, right?
Giftofgab24
Member
Idk....there's multiple people in this thread with very feint scratches in the same spot as Blunty's Switch. Always on the bezel area. It might just be a defective batch of consoles. I'd like a statement from Nintendo regarding it.
Something funny just happened.
It turns out my Switch doesn't have any scratches at all.
I mentioned seeing white streaks along the bezel and also causing white streaks to appear when I used my cleaning cloth which I got from Club Nintendo years ago.
I checked my Switch again and noticed it was getting dust but couldn't clean it off. So I grabbed these Windex Electronics Wipes I bought two days ago and cleaned the screen with it. After I dried it off with the cleaning cloth but more carefully this time, I noticed that the white streaks are gone.
My screen is spotless, I couldn't see any scratches anywhere.
I even looked at the imprint of the rubber pads on the screen again to see how much space they cover up because again, I find the article in the OP suspicious.
I'll repost what I said earlier:
The problem I am having with the article in the OP is: http://www.glixel.com/news/youre-going-to-want-a-screen-protector-for-your-nintendo-switch-w470245
I'm finding those scratches hard to believe, they are very deep and apparently, they were caused by the Switch wobbling when trying to set it onto the USB-C slot.
There are rubber pads at the bottom of the inside of the dock so if scratches did occur, there shouldn't be one where there is a scratch in the middle of that pic.
The cause would have to be from some other part of the dock or something else.
If this apparently only took a week, we should see someone able to replicate it in the next week or so to give the same scratches.
---------
Now, I question whether the people that wrote that article are truthful about what caused those scratches. I can't prove that they are lying, all I am saying is that they can't be right about the cause of those scratches.
It would be funny if that article in the OP was done on purpose for clicks, it did get a lot of attention here.
But I'm just stating a hypothetical which I can't prove so relax before you jump on me.
Point is, I already gave my reasons above what I found problematic with the article.
Now, the bent inward dock, (or at an angle inward dock) is a different matter entirely. Maybe that causes the same scratches that happened for me which are removable with wipes for electronics or, they could actually be defective and be causing a lot of friction from squeezing onto the Switch and leaving very deep and damaging scratches.
It would help that if someone does happen to have very damaging scratches on their Switch that couldn't be cleaned off, then seeing if the dock being angled inward was the cause would help figure some things out.
It turns out my Switch doesn't have any scratches at all.
I mentioned seeing white streaks along the bezel and also causing white streaks to appear when I used my cleaning cloth which I got from Club Nintendo years ago.
I checked my Switch again and noticed it was getting dust but couldn't clean it off. So I grabbed these Windex Electronics Wipes I bought two days ago and cleaned the screen with it. After I dried it off with the cleaning cloth but more carefully this time, I noticed that the white streaks are gone.
My screen is spotless, I couldn't see any scratches anywhere.
I even looked at the imprint of the rubber pads on the screen again to see how much space they cover up because again, I find the article in the OP suspicious.
I'll repost what I said earlier:
The problem I am having with the article in the OP is: http://www.glixel.com/news/youre-going-to-want-a-screen-protector-for-your-nintendo-switch-w470245
The culprit? Sliding it in and out of the hard plastic dock. If you gently slide it in and "miss" the USB-C prong, juggling the device into the slot (even carefully) eventually scrapes it against the hard insides of the dock, resulting in little hairline scratches that start to build up over time. There's no insulation or padding on the inside of the dock so nothing protects the screen if you're clumsy.
I'm finding those scratches hard to believe, they are very deep and apparently, they were caused by the Switch wobbling when trying to set it onto the USB-C slot.
There are rubber pads at the bottom of the inside of the dock so if scratches did occur, there shouldn't be one where there is a scratch in the middle of that pic.
The cause would have to be from some other part of the dock or something else.
If this apparently only took a week, we should see someone able to replicate it in the next week or so to give the same scratches.
---------
Now, I question whether the people that wrote that article are truthful about what caused those scratches. I can't prove that they are lying, all I am saying is that they can't be right about the cause of those scratches.
It would be funny if that article in the OP was done on purpose for clicks, it did get a lot of attention here.
But I'm just stating a hypothetical which I can't prove so relax before you jump on me.
Point is, I already gave my reasons above what I found problematic with the article.
Now, the bent inward dock, (or at an angle inward dock) is a different matter entirely. Maybe that causes the same scratches that happened for me which are removable with wipes for electronics or, they could actually be defective and be causing a lot of friction from squeezing onto the Switch and leaving very deep and damaging scratches.
It would help that if someone does happen to have very damaging scratches on their Switch that couldn't be cleaned off, then seeing if the dock being angled inward was the cause would help figure some things out.
Impulsor
Member
*Jumps on ggx2ac*
AndyMoogle
Member
Out of millions, I'd say that it's a few.
Oh, so just to repeat. If you have any of those white streaks you see where it's only visible when reflected off light, it's possible to clean them off. Those probably aren't scratches.
I used Windex Electronics Wipes since water wasn't enough to clean it off when it appeared the first time. You'd probably need a cloth still to dry off the screen because the wipes are large.
I used Windex Electronics Wipes since water wasn't enough to clean it off when it appeared the first time. You'd probably need a cloth still to dry off the screen because the wipes are large.
Night Angel
Member
Ggx is still at it, yeah?
Guys, please stop deliberately scratching your consoles. Not just the OP, but the handful of other people who have also had issues, cut it out. Nintendo has made the best gaming product ever and it is flawless (I mean, HE has no scratches so the problem does not exist) and it really really doesn't need fake news dragging it down.
And those pictures of bent docks are faker news. Ppl using heat guns to bend them to create controversy. Like my brother apparently did to his.
Guys, please stop deliberately scratching your consoles. Not just the OP, but the handful of other people who have also had issues, cut it out. Nintendo has made the best gaming product ever and it is flawless (I mean, HE has no scratches so the problem does not exist) and it really really doesn't need fake news dragging it down.
And those pictures of bent docks are faker news. Ppl using heat guns to bend them to create controversy. Like my brother apparently did to his.
Raven117
Gold Member
What?
sarcasm
I'm assuming sarcasm (at least I hope so).
Nice post.
While I can TOTALLY understand that some docks can cause this issue, the specific photo from that article in OP shows that the scratches are at the bottom left of the Switch, where the little rubber pads are on the dock.
How can those scratch the screen like that? I mean unless you work in a glass factory and you were cutting hot glass that incrusted themselves in the rubber because you had the dock near you, or if those were exposed to heavy amounts of dust, I can't see how these rubber pads can cause so much damage.
However I can understand how bent docks can damage the top sides of the screen, absolutely. It's the scratches in OP's pic that I can't wrap my head around.
Don't jump on me either, I'm not pushing the blame on the consumer, I just want to understand how such damage could've been done because it doesn't make sense to me.
Dude....EDIT: Oh ok you were sarcastic. :lol
Night Angel
Member
^He's posted the same crap three times now, insinuating some kind of user error when there's an extremely simple and reasonable assumption as to how that damage was caused. We've seen it already, and yet he felt the need to quote himself yet again. I wonder why.
My brother put a screen protector on his AND shoved some remotes into the dock to bend it until it was straight. I'll report if it gets any scratches whenever he's brave enough to dock it.
100% sarcasm.
My brother put a screen protector on his AND shoved some remotes into the dock to bend it until it was straight. I'll report if it gets any scratches whenever he's brave enough to dock it.
This is exactly what I did. I have not put the system in the dock yet but will attempt tonight.
Only did the front rails that would be against the screen...Not the back side.