"A clear-cut example of that is the burst rifle in The Last of Us. A lot of people thought 'Why are they charging for guns?' We did the research and noticed that a lot of players were having trouble jumping into the game for the first time, so we wanted to give people a weapon that was easily accessible and would give them a bit of a leg-up. There were other weapons if they were a more experienced player that they could buy it's up to them. If you're already kicking ass, you probably don't need these, but if you want 'em, have 'em. It's just a matter of personal preference.
That is such a half assed spin job. It's not "a matter of preference" when it's in an online game and it's clearly a better / easier weapon. If it messes with balance its not just preference. A single player thing sure, then what he said applies, but what he's saying is just BS.