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Nintendo: Small numbers of dead pixels are not a defect
- Thread starter eizarus
- Start date
Zombie James
Banned
Ha, what? Most manufacturers and resellers have a limit on how many dead or stuck pixels a panel needs to have before they replace it, but i've never, ever heard someone dismiss it as not being a defect. Until now.
ElectricKaibutsu
Member
I think Nintendo made a lot of mistakes with this launch but I can't get angry about dead pixels. It is completely normal to have one or two. My PSP has a bunch, my MacBook Pro has some, my phone has one... Manufacturing this stuff ain't easy.
The highest quality dead pixels anyone has ever seen.
Shpeshal Nick
aka Collingwood
A defect is exactly what they are.
Saint Gregory
Member
Yeah, it might be a better idea to wait and see what Nintendo actually does on a case by case basis than freak out about the policy on the website.
I didn't even have any dead pixels just I kept getting units with either two different temperature screens or crappy speakers. I felt really bad actually asking for an exchange that many times but the CS people I spoke to were totally cool about it and wouldn't stop encouraging me to exchange until I was 100% happy.
lukeskymac
Member
Exactly, people seem to be missing the point on purpose...
7DollarHagane
Banned
The topic should be changed to reflect what is actually being quoted. It's selective quoting that makes the topic very misleading and inflammatory.
"Small numbers of stuck or dead pixels are a characteristic of LCD screens. These are normal and should not be considered a defect."
"Small numbers of stuck or dead pixels are a characteristic of LCD screens. These are normal and should not be considered a defect."
Little Old Man
Member
I'll let history be the judge of how good/bad the Switch launch is compared to others, but here's the lesson: never buy hardware at launch on day 1.
RichiRamjag
Member
I don't agree, but my old company used to tell us the same thing back when I used to work support.
kitchenmotors
Banned
Why are people acting like Nintendo makes the screens themselves?
And this ain't even a widespread issue. The screen is getting high praise. More hyperbole and itching.
And this ain't even a widespread issue. The screen is getting high praise. More hyperbole and itching.
Selective quoting? I literally quoted everything on their page. How tf did you miss that? The only thing you could apply that to is the title (which I admit I sensationalised... Did you not click the spoiler tag?)
-Mutsukki-
Member
Aside from the dumb as hell thread title... this is pretty standard? I'm pretty sure TV manufacturers say the exact same thing
blu
Wants the largest console games publisher to avoid Nintendo's platforms.
And Sony's. And Apple's. And TV manufacturers'. Fuck them all, fuck them all to hell.
StarSketch
Banned
I could have sworn this has been in Nintendo guides since they started using lcd screens.
I mean, it's not an excuse, but.
I mean, it's not an excuse, but.
It says "small number." So, their position is exactly what you describe as the standard.
This is normal. Still sucks though.
Lightning_Roller
Banned
They didn't just say that did they?
*Reads it again*
Yep they did.
......
Hahgaahahahahahaahahahahahahaha!!!
*Reads it again*
Yep they did.
......
Hahgaahahahahahaahahahahahahaha!!!
kitchenmotors
Banned
It is.
The OP made a thread trying to create something out of nothing. Typical low level concerned trolling.
And of course, people who don't read and have problems looking past the title are lured by the bait.
Smh
Or many acknowledge it as a defect if it had a dead or stuck pixel.
This is not a good look Nintendo. Especially when many phone manufactures get screens from other companies and still acknowledge it as a defect.
Mechanized
Member
There is a conversation to be had here regardless.
.... At this point people will make a big deal about everything Switch related.... Doesn't matter if it's always been the case or everybody else does the same.
If you have issues with your system, your retailer or online shop will likely take the system back.. But expecting the manufacturer themselves to take back a system because one dead pixel isn't realistic.
Hoho for breakfast
Member
You're absolutely right in this case. OP is misleading by leaving out the "small number" bit from the link.
Personally I don't think this should be a thread unless we were to find out Nintendo will not fix a given amount of dead pixels the same as most other manufacturers would.
-Mutsukki-
Member
Which is? That screens are prone to come with dead pixels sometimes?
Yeah this thread is silly tbh.
shadow2810
Member
Real question, can't people return/exchange the console or any devices with dead pixels?
Perhaps, but that conversation has little to do with Nintendo specifically.
cleveridea
Member
Firstly a lot of companies have this policy. When I bought my last laptop, I paid extra to buy with a no dead pixel guarantee.
Secondly, I have bought 5 nintendo devices with screens and havent had a single dead pixel, including on the switch. The Sony PSP I returned 6 times (I knew the store manager so he kept letting me open new ones) and they had so many dead pixels it was ridiculous - some had HUNDREDS.
Nintendo selling a switch with a dock that can scratch it is ridiculous and I dont blame people for calling out Nintendo on that BS. But dead pixel policy is a common practice amount companies.
Secondly, I have bought 5 nintendo devices with screens and havent had a single dead pixel, including on the switch. The Sony PSP I returned 6 times (I knew the store manager so he kept letting me open new ones) and they had so many dead pixels it was ridiculous - some had HUNDREDS.
Nintendo selling a switch with a dock that can scratch it is ridiculous and I dont blame people for calling out Nintendo on that BS. But dead pixel policy is a common practice amount companies.
Rellik
Member
Yes you pretty much always can return it for this at any store.
kitchenmotors
Banned
Yes, they can. People acting as if Nintendo is holding people hostage and not allowing returns if they do have happen to have dead pixels. Outside of one person claiming he had 3 units with dead pixels, I haven't seen this as an issue.
It's more Switch launch bait. The screen is top notch.
chillybright
Banned
Yup, awful op...not that the replies are any better lol
Arrogant Bastard
Banned
My New 3DS XL has one white stuck pixel right in the upper middle area. But this has always been their policy so can't do anything about it.
This was seriously my biggest concern about the Switch. Getting one with those again.
Yah you actually can do something about it, refuse to buy their product until they change their policy.
Top notch? Just saw comparisons between two screens in another thread were one was poorly calibrated.
kitchenmotors
Banned
Green Yoshi
Member
Dead pixels? I remember that was a big issue for PSP owners.
protomouse
Member
Dead pixel policies are a thing. Manufacturers commonly deem some amount of pixel failures acceptable.
Most likely your retailer will still exchange it for you.
Most likely your retailer will still exchange it for you.
its 2017 and still an issue for all devices that have a screen?Dead pixels? I remember that was a big issue for PSP owners.
No, sorry. No screen today should have a dead pixel, no one. If I get a screen, any screen and have a pixel error, it goes back to company but that never happened in the last years, because it barely happens anywhere nowadays. The only company that uses really bad screen in their products is Nintendo. The New 3DS has even two different displays of different quality and the consumer doesn't even know which kind of display he or she will get. And now the Switch is going to have dead pixels and they are not considering it a defect? For a 330 Euro product, that doesn't even have a 1080p screen? Just wow, that's brazen!
http://www.neogaf.com/forum/showthread.php?t=1349599