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Gamexplain Explains the Joy-Con Desyncing Problem

ViolentP

Member
Now that .gif is just silly :D If you handle your devices like that, they will not only fall out of your hand, but they will break as well. There might be a reason why I see so many shattered iPhone displays in the hands of people around me.

I don't see many situation where you would have to punch the handheld mode Switch for anything.

My understanding is that there is a latch mechanism that is supposed to be triggered before the Joy-Con can slide off. Even though he seems to be handling it like an ape, I think it still illustrates that the latch may not be doing it's job optimally.
 
There really is a defense fforce for anything Nintendo...


The weight of the console rests on those latches. If they're not effective within 3 day of use, how long before Nintendo send everybody a silicone sleeve / strap for the entire system?
 

vityaz

Member
And why would you "tap" the device like that? Should I start to "tap" my 360 controller and see what happens? :D

The tap demonstrates that it seems to come off too easily. I don't want the device to fall out of my joy-cons if I sit down on my couch too hastily, for example.

I take good care of my gadgets, but I can't be expected to handle the switch as if it was a plastic scale model or even close.
 
The tap demonstrates that it seems to come off too easily. I don't want the device to fall out of my joy-cons if I sit down on my couch too hastily, for example.

has he pushed it down correctly? i've seen some people not push it down all the way until it clicks.
to me that looks like to be the case here.
 

Alienous

Member
Hopefully it doesn't just fall out of your hand while you're playing after a few months. The latch system seems to not be working after a few days:

insta98126.gif

Come on now.

 

Kiro

Member
Show me a .gif of someone playing it and it falling off just by walking around the room or even jumping up and down and I'd be under concern. Why would no other media mention this if it is so easy? No way QA missed that.
 
D

Deleted member 10571

Unconfirmed Member
Jeff also explained how he dropped the damn thing on a concrete floor and the joycon fell off, since then it felt loose and was easily detached. Are we just ignoring that part?
 

Vitacat

Member
*sigh* disconnectgate, latchgate....

I still want one at launch. I've been an early adopter many times, and I accept that I'm taking a chance, and will likely be an unpaid beta tester in the process.

If the Switch really is riddled with those Joycon problems, then Nintendo will fix them, one way or the other. They have to. And if there are serious problems that persist with poor response from Nintendo, then the gaming press and gamer forums will pour the pressure on until they do, I'm sure.

Just watched. Yeah, that's really, really bad.

At this point, I do have to wonder if we'll see a joycon recall or replacement program soon after launch. Also, might see a slight hardware revision before the holidays.

EDIT: my sound was off, but apparently they DROPPED their unit on concrete and busted it, and that's why the latch is messed up. So, there is no inherent latch problem. Thank god.
 

SmokedMeat

Gamer™
Yeah it's only 20 hours and Nintendo is looking into it. They'll figure out the problem one way or another.

I find it hard to believe this issue was only known for less then a day.

Guess I'm buying a warranty for this thing, so I can return it for a newer model in a year or two.
 

kraspkibble

Permabanned.
Jeff also explained how he dropped the damn thing on a concrete floor and the joycon fell off, since then it felt loose and was easily detached. Are we just ignoring that part?

yeah because he dropped it on a concrete floor. not surprised it came off tbh. maybe he should take better care of it. if i were to drop my phone on a concrete floor the screen would smash or get dented.
 
That's not good. The Bluetooth issue is something that can hopefully be fixed with a firmware update, but the joycons sliding off is making me worried about Nintendo's overall quality control. I think I'm going to cancel my extra set of joycons and charging grip preorders. I'm willing to beta test the system, but only so much.
 

SmokedMeat

Gamer™
Jeff also explained how he dropped the damn thing on a concrete floor and the joycon fell off, since then it felt loose and was easily detached. Are we just ignoring that part?

There's a fear that over time the latches are going to weaken from normal everyday wear. Then at some point you'll be playing and they'll give, sending the "tablet" part crashing to the ground.
 

Mandelbo

Member
Well, if it only happened after it got dropped on concrete... so what? Obviously the distance dropped is an important factor, but stuff breaks if you drop it on a hard surface, the Switch isn't gonna somehow be immune to that.
 
Note to self: consumer electronics are sensitive. Try not to drop on floor. Might not work as intended afterward.

*Looks at receipt for carrying case and feels reassured*
 
I don't care about disconnectgate

Latchgate though, is rough. I'll make sure never to play the Switch where it can fall through a good amount of heigh
 

Jacce

Banned
I am so baffled. How is there a latchgate when the only source of this claims it did not happen till they dropped the entire system on concrete?

How is this an issue? My iPhone screen broke when I dropped it on concrete. Is that screengate now?
 

Hoo-doo

Banned
This has to be a troll post. You can't be serious. It isn't falling out of his hand. He is pushing it up from the bottom...exactly how you are supposed to take it off. He took his entire hand off the system and smacked the bottom of the joycon off from the bottom.

You realize that because the joy-cons slide up, it basically means that the entire Switch unit is suspended in between the latching mechanisms of the two joy-con when you hold it in handheld mode.

So if the latches are flimsy and wear out over time, you'll end up risking your switch unit falling to the floor when you grab it by the joy-cons in handheld mode. Not saying that it's actually happening here, but these latches better be built like tanks.
 

UberTag

Member
I am so baffled. How is there a latchgate when the only source of this claims it did not happen till they dropped the entire system on concrete?

How is this an issue? My iPhone screen broke when I dropped it on concrete. Is that screengate now?
Yeah, this is hyperbolic and distracting from the legitimate issue of concern being discussed in this thread.

If the guy is dropping his gifted Switch onto the ground just days after receiving it, that's on him. Frankly, I'd have concerns about the professionalism of said site.
If latches get loose and Joy-Cons start flying off after normal use, we can start a thread about that issue then.
 

bar mitzvah

Neo Member
Yeah, this is hyperbolic and distracting from the legitimate issue of concern being discussed in this thread.

If the guy is dropping his gifted Switch onto the ground just days after receiving it, that's on him. Frankly, I'd have concerns about the professionalism of said site.
If latches get loose and Joy-Cons start flying off after normal use, we can start a thread about that issue then.

Giantbomb is one of the few remaining respectable sites. Were you born yesterday?
 

Fliesen

Member
for the lazy or those who can't watch the video:

the issue discussed is Jeff - while he's not sure whether or not they actually really ever 'tried' removing the joycons without pressing the release, he feels like they don't take all that much pressure to unlock, without even needing to push the release buttons.

giphy.gif

(a more representative gif than the Rorie one imho)

I don't think the system's ever gonna just slide out of the joycons while in handheld mode, reviewers have reported the 'rails' actually be a very snug fit, it's just that the 'locking' mechanism doesn't seem all that ... well ... locky.

we have to be realistic here, though - you can easily remove a Lightning plug from an iPad, yet the connection is strong enough to lift the tablet by the cable.
 

Hoo-doo

Banned
for the lazy or those who can't watch the video:

the issue discussed is Jeff - while he's not sure whether or not they actually really ever 'tried' removing the joycons without pressing the release, he feels like they don't take all that much pressure to unlock, without even needing to push the release buttons.

giphy.gif

(a more representative gif than the Rorie one imho)

I don't think the system's ever gonna just slide out of the joycons while in handheld mode, reviewers have reported the 'rails' actually be a very snug fit, it's just that the 'locking' mechanism doesn't seem all that ... well ... locky.

we have to be realistic here, though - you can easily remove a Lightning plug from an iPad, yet the connection is strong enough to lift the tablet by the cable.

Can anyone try this with a Switch that hasn't been dropped? Because I think it's highly unlikely a single drop can loosen both latches symmetrically like this.
 

Vitacat

Member
for the lazy or those who can't watch the video:

the issue discussed is Jeff - while he's not sure whether or not they actually really ever 'tried' removing the joycons without pressing the release, he feels like they don't take all that much pressure to unlock, without even needing to push the release buttons.

giphy.gif

(a more representative gif than the Rorie one imho)

I don't think the system's ever gonna just slide out of the joycons while in handheld mode, reviewers have reported the 'rails' actually be a very snug fit, it's just that the 'locking' mechanism doesn't seem all that ... well ... locky.

We'll see how things go.

I'm sure the press and forum dwellers like us will keep the pressure on if there are problems after launch. And eventually, one way or the other, Nintendo will fix things.

But I am still excited and looking forward to getting one.
 

ViolentP

Member
The idea that some people are dismissing a potential issue but instead believe a potential reason for the issue is factual reminds me why we still pay for stuff like online multiplayer.
 

Waji

Member
There really is a defense fforce for anything Nintendo...


The weight of the console rests on those latches. If they're not effective within 3 day of use, how long before Nintendo send everybody a silicone sleeve / strap for the entire system?
No... what is really there is people taking one isolated specific not well explained news and take it as the divine truth.
It's not always either black or white.
 

Fliesen

Member
We'll see how things go.

I'm sure the press and forum dwellers like us will keep the pressure on if there are problems after launch. And eventually, one way or the other, Nintendo will fix things.

and "luckily", just like the joycon connection issue, the point of failure here seem to be the joycons, which can be much more easily / cheaply replaced than the console itself.

Say, if your joycons / release latches are ever that worn out after a year, maybe buy a 2nd set of joycons, use those for handheld mode and save the others for those 4 player gaming sessions.

The joycons - while not cheap per se - are the "cheapest" user replaceable parts here.

The idea that some people are dismissing a potential issue but instead believe a potential reason for the issue is factual reminds me why we still pay for stuff like online multiplayer.

who's dismissing the issue? ... it's more like - people are treating a potential issue as what it is ... a potential issue. I find that a much more sensible approach than take any potential issue and cry 'design flaw' before the console has even hit the market. Everyone's free to not buy a switch at release.
 
How is he being hyperbolic? Delusional optimism for a product releasing a week away, especially one that still lacks clarity, is just fanboyism

There's a difference between being excited for something and being a fanboy. This might be sorted day one or might not. Either way, the world turns and I get my hands on new hardware and the best Zelda ever.
 
Yeah, i'm sitting this one out till christmas.
Maybe there will be some games aside from Zelda.

Who am i kidding... i can't wait till december to play Zelda.. :(
 

Vitacat

Member
and "luckily", just like the joycon connection issue, the point of failure here seem to be the joycons, which can be much more easily / cheaply replaced than the console itself.

Say, if your joycons / release latches are ever that worn out after a year, maybe buy a 2nd set of joycons, use those for handheld mode and save the others for those 4 player gaming sessions.

The joycons - while not cheap per se - are the "cheapest" user replaceable parts here.

Agreed. Seems the worst case scenario is Nintendo has to do a recall/replacement program for launch joycons. That would suck for them, but it's not insurmountable. And much better than needing to recall/replace the tablet unit itself.
 
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