Blackage said:

Ah yes, Sony support...over...the phone......

I'll see you all in 4 hours or so? Cool? Cool.

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cjtiger300 said:

Here is what mine sounds like. Honestly I don't remember any of my PS3's being this loud. Anyways, is this amount of noise normal?

https://www.youtube.com/watch?v=THvlJbWskPE&feature=youtube_gdata_player

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Blackage said:

ok, so I need to deactivate my old system as my primary PS4, but when I go here https://account.sonyentertainmentnetwork.com/liquid/cam/devices/playstation/ps4/remove-device.action

It says I can only deactivate it from the system itself....which is fucking dead, little help gaf?

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Stormwatch said:

Wow, thanks for mentioning that. I need to remember to do that before I return my PS4 tomorrow!


Wait, how did you get a replacement from Amazon? They told me they could only refund my money...

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Depu said:

Hey fellow PS4 owners!

My PS4 does not show the sub tabs on my UI anymore. So, when I go to "What's New", it doesn't load anything. On games, it doesn't let me load the menus for those anymore (like where it says Overview, Recent Activity, and Related Items). Do you guys know if this can actually be turned off or is it something that is just dead now?

Thanks guys!

No audio or video issues otherwise. I am using hdmi on a 42" tv.

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robotzombie said:

I tried to play Assassin's Creed and it wouldn't load. Then I tried to play Killzone and it wouldn't load, but the application started and then wouldn't shut down.

Then I tried to just shut down the system but now it won't even shut down I assume because Killzone application isn't closing

What the fuck do I do as I'm looking at a black screen with just a swirling circle in the middle and a system that is simply not shutting down?

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BruiserBear said:

Sounds just like mine. Seems normal to me. My PS3 slim sounded similar when it had been on for a while.

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dronde said:

or you can deactivate all from https://account.sonyentertainmentne...ice-media-list.action?displayNavigation=false

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Depu said:

Hey fellow PS4 owners!

My PS4 does not show the sub tabs on my UI anymore. So, when I go to "What's New", it doesn't load anything. On games, it doesn't let me load the menus for those anymore (like where it says Overview, Recent Activity, and Related Items).

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CyberpunkGod said:

Just did it this way, thanks.

All I need to do now is re-activate my PS3 and VITA and then I'll be set whenever I get another PS4, I just hope it doesn't die on me like the last one from Amazon did.

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Depu said:

Hey fellow PS4 owners!

My PS4 does not show the sub tabs on my UI anymore. So, when I go to "What's New", it doesn't load anything. On games, it doesn't let me load the menus for those anymore (like where it says Overview, Recent Activity, and Related Items). Do you guys know if this can actually be turned off or is it something that is just dead now?

Thanks guys!

No audio or video issues otherwise. I am using hdmi on a 42" tv.

Click to expand...

MazeHaze said:

I had something really weird happen yesterday. I was getting ready to bring the ps4 to a friends house, so I powered off the console from the menu, waited for the LED strip to go off and the console to be completely powered down. I then unplugged the power cord and the HDMI from the back of the system, and picked it up to put it in my bag. As I was putting it in the bag, my finger hit the power button, and the console beeped and me twice and the LED strip lit up blue for a second.

Is my console haunted? Any explanation for this?

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sillymonkey321 said:

since you've used two as well, were the noise levels similar when playing disc games? Presuming your pulsing one could actually play games first

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Schrade said:

Gonna post this since it may be a good "preventative" process. It certainly shouldn't hurt peoples' systems...


I got my PS4 yesterday from Amazon. I didn't manhandle it or anything when unboxing it. I didn't toss things together to hook it up superfast to my TV and receiver. I did things slow, methodical and made certain to plug things in gently as I would with ANY other new piece of equipment. In so many of the videos and streams I see people manhandling and utterly forcing things into place and it drove me nuts. #1 thing to remember when setting up a new system, computer, anything: Treat it like it's expensive equipment and not a fucking baby toy.

Whatever you do, do NOT EVER move the system when it has any power to it whatsoever. When hard drives are spinning it's very easy to damage a platter in the drive if you "shock" it in any way. This goes for laptops and computers as well. Laptop drives are built to be a little more stable with this but it's better to be safe than sorry.

Now, here's the steps I did just to experience things and understand how the update process works. My plan here was to format the PS4 hard drive and do a full OS reinstall in case the hard drives had been mass imaged and weren't really set up per system.

1) Examined the HDMI port to see if there was anything off or any obstructions in it. It was perfectly fine.

2) Hooked the PS4 up to my audio receiver with my own HDMI cable that was attached to my PS3 previously (cheapie 12 foot $4.00 cable from Fry's Electronics I bought years ago)

3) Plugged in my controller using the USB cable that shipped with the PS4. I plugged it into the LEFT USB port, although it doesn't really matter which port you plug it into.

4) Did NOT hook up my ethernet cable. I didn't want it connecting anywhere or doing anything until I was certain I had a "clean" system that I had set up myself.

5) First time bootup -> Powered it on just by lightly touching the capacitive power button on the front of the system. There is no need to apply any pressure at all so don't try forcing it to move. It doesn't move. I listened for appropriate noises (Bluray Drive doing a head seek, hard drive spinning up, fans working - felt for warm air flowing) and let the system boot up.

6) System booted up fine and went into the PS4 OS Setup. I skipped everything and did not customize anything or let it connect wirelessly anywhere. I just wanted to get INTO the OS. I think the only thing I did was adjust time and Time Zone.

7) Once in the OS I held the PlayStation button down on the DS4 and turned the system OFF (Did NOT put it into standby mode). It takes a little bit to shutdown completely but you'll know once all the lights are off on the system.

8) Time to update the firmware. I had already downloaded both the 1.50 firmware "Update" and the "Recovery" (859MB) files so I freshly formatted a cheap USB drive with FAT32 and set up the folders appropriately. X:\PS4\UPDATE\PSUPDATE.PUP <-- like that. I decided to do the Recovery method since it involves formatting the drive and I wanted that for sure.

9) I inserted my USB drive into the COMPLETELY OFF system and then I touched and held on the power button for over 7 seconds UNTIL IT BEEPED. Once it beeped I let go of the power button. The system went into Safe Mode.

PS4 Safe Mode: https://support.us.playstation.com/app/answers/detail/a_id/5044/~/ps4:-safe-mode

10) I chose option 6) Initialize PS4. My reasoning here is to wipe the HD while in Firmware 1.0 so I am absolutely certain it's clean before I attempt to update it. I then booted into the OS again and did minimal setup, skipping over account stuff and network setups until I got into the UI. I once again had the system turn completely off and not enter standby mode.

11) Once the system was completely shutdown I waited like about 10 seconds when all the lights were off and touch and held the power button again for 7 seconds until it beeped. It went into Safe Mode again and I chose Option 7) Initialize PS4 (Reinstall System Software). I then got the following error:

An error has occurred.
(CE-30776-3)

I didn't panic and calmly tried another USB drive. It was a Corsair USB drive (one of my most compatible flash drives for booting PCs and stuff) and it worked just fine. So REMEMBER: If you get that error above, just try a different USB drive that you know is brand-name. Mine was a Corsair.

12) I then went through the process with step 7 from Safe Mode and it worked this time. It spent time wiping/reformatting the hard drive and then it gave a new screw (higher resolution and with PS4 colors) and on that screen it said it was reinstalling the system software.

13) When it was done, I did the final setup on my PS4 and it has worked like an absolute champ with no system related issues at all. Any issues I've had have been due to PSN being hammered.



Now, this is not going to fix everyone's problems but it is a good way to test the system and set it up so that you KNOW you have done everything right from the beginning. I've got 30 years of experience working with computers and electronics and this is just a general process I feel should work well for folks who are just wanting to be sure they setup their PS4 in the most "stable" manner. I live this shit every day since it's my hobby and also what I do at work.

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WoolyNinja said:

I think its just how its being shipped by Amazon and/or handled by UPS. This is really the first console launch where online pre-orders were ordered in these numbers. How many times have you gotten something shipped only to find it was damaged in transit, some damaged consoles were bound to happen.

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Enectic said:

Not sure what else to do. Sometimes my PS4 doesn't boot up (stuck at pulsating blue) and sometimes it does. Even when it's pulsating blue the input lights up on my TV so there's something going on there. When it doesn't boot up I have to press the power button for about 10 seconds to get it to shut off. It usually boots up fine after that. If I end up returning it then I'm holding off buying a PS4 for the next few months. I'm on firmware 1.5 and it's connected directly to my TV.

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Uncle Dukey said:

I have the same problem (though sometimes it's stuck on blue and sometimes stuck on orange). I am thinking of returning it...

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gazele said:

The first one wouldn't play games at all, though it would take and eject discs, the new one is pretty quiet, although I'm downloading an update at the moment, haven't played a game yet

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~~Hasan~~ said:

I asked him if the numbers of dead units were high. he said yes but he didn't give me a figure " doesn't know it"

I am sure this is just one CS. but at least they are admitting that they are getting lots of units back.

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WoolyNinja said:

In the settings, do you have it setup to automatically detect the resolution. Maybe manually try setting it to 1080p or 720p (whatever your TV is)?

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rjinaz said:

I don't even know if it is possible. I'm just saying that I'm not having that problem with my PS4 and that game so that's the next step I personally would take if it was my PS4 doing that just to see if the problem goes away.

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delta25 said:

Just had my first issue which involved Warframe locking my system up midway through an update, but I'm not worried at all being that this is 100% a software issue with Warframe and nothing to do with my system.

On a side note I'm pretty sure its normal consigning what underneath hood, but I'll ask anyways, is it normal for the system to generate a fair bit of heat?

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CoG said:

Had numerous hard lockups today. First loading Netflix the first time then playing a video on Amazon Instant. I hear Sony may release a firmware update as early as tomorrow to address.

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ChosenPredator said:

okay I have to ask this, how do you get sound to go through your ps4 earbud headset, im not sure if the controller is picking up my voice or if the camera is picking up my voice..how do i get my voice to only come through the headset?

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~~Hasan~~ said:

so, I was talking to one of the amazon CS because I wanted to get an update about my need for speed copy since its not shipped yet " canned it"

and I asked him about the warranty of the ps4. he said due to the recent problems. Sony extended the warranty for 2 years. and that if I have a problem with the system. I can go for a refund and I have till Jan 31.

I didn't know Sony warranty has been extended for 2 years.

I asked him if the numbers of dead units were high. he said yes but he didn't give me a figure " doesn't know it"

I am sure this is just one CS. but at least they are admitting that they are getting lots of units back.

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CoG said:

Had numerous hard lockups today. First loading Netflix the first time then playing a video on Amazon Instant. I hear Sony may release a firmware update as early as tomorrow to address.

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Padinn said:

How do I determine my playstation 4 manufacture date?

Also - any idea where to register the system (only looks like PS3 registration is up)

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Darknessbear said:

Is there any way to access a USB stick? Like see pictures/videos on it or transfer?

And anyone have any luck trying to get the PS3 Bluray remote or Official Blue-tooth headset to work?

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Kagari said:

Where did you hear that?

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