Phaethon0017
Member
Dammit Peter. If the Halo 3 beta wasn't next week I'd cancel xbox live.
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Peter Moore on 360 failure rates: "ya know, things break"
- Thread starter Zombie James
- Start date
Jim said:LOL @ the Google ad for this page:
Great product. We bought purple ones for our little white pussy. Then we just got rid of our nice furniture and stopped wasting money on those nail-caps.
They work well, though.
(edit: Correction -- we bought "SoftPaws", the originals. Not sure about these knock-offs.)
Version 3.0
Member
That's out of 20,100 NeoGAF members. If every person here had a 360, then that would be 2.24%. If half did, it would be 4.49%.
How many NeoGaffers really have 360s? And of course, there's also the possibility that some NeoGaffers have had a 360 break and didn't post in the official thread.
Basically, there's no way in Hell that it's below 5%. I'd guess it's double that at best.
On that list I'm down as x2 scrub that and make it x4. The only good thing MS has done is efficiently pick up and return the console. They have it down to a fine art here in the UK, the best being 2 days. The CS is good but god I have difficulty understanding the telephone agents as it appears to be based in India. Anyway my 4th machine has been fine for months now so I'm pretty sure I have one where the Xenos chip has been nailed down with a 6 inch stud pin, it aint moving no matter how hot the bugger gets.
mr_bishiuk
Banned
ssshhhh I have had two go wrong but, just between GAF and myself its been my fault really as I did not have it in a open space and I also had it sat ontop of my HD Sat receiver which also can get rather a bit toasty. I used to touch the underside of it after some particulary long gaming sessions and it used to be roasting.
After I sent my second back I decided to get it out of there and its now stood upright beside my TV and it barely gets warm to touch. When the Elite comes out in the UK hopefully with the 65nm chipset by then i'll get one and whack it back under the tele where i'd prefer it to be.
I wonder if its more less likely to overheat and break stood upright with air either side rather than horizontal with heat being reflected back into it??
After I sent my second back I decided to get it out of there and its now stood upright beside my TV and it barely gets warm to touch. When the Elite comes out in the UK hopefully with the 65nm chipset by then i'll get one and whack it back under the tele where i'd prefer it to be.
I wonder if its more less likely to overheat and break stood upright with air either side rather than horizontal with heat being reflected back into it??
DaCocoBrova
Finally bought a new PSP, but then pushed the demon onto someone else. Jesus.
^
Microelectronics are designed to work under extreme heat conditions...
There was another thread that was basically a 360 roll call. Indicated age of system, amount of use and current condition.
Microelectronics are designed to work under extreme heat conditions...
Leondexter said:
There was another thread that was basically a 360 roll call. Indicated age of system, amount of use and current condition.
Oldschoolgamer
The physical form of blasphemy
DaCocoBrova said:
Thats ****ing insane...
Metalmurphy
Member
Common guys... things break... sometimes even out of the box... or right after it's been repaired... give him a break :lol
DaCocoBrova
Finally bought a new PSP, but then pushed the demon onto someone else. Jesus.
Jeff-DSA said:
Guys... The least you could do is add your name to the on-going thread/list... Either way, that number is more or less accurate.
TheGreatDave
Banned
I totally, totally understand how Microsoft could have had issues at launch, not known about it, and let customers down. In that case, shit does break. They replace it, everybody is happy.
Seeing as it's now nearing the middle of 2007, there's no ****ing reason at all why 360s people have bought in the last year should still be failing just as frequently. My 360 was bought in September 2006, and I had to have it replaced in January. It was a very easy process, but you're letting down customers by not improving your manufacturing process. Nobody expects a console to live forever, but people don't expect death to be a ****ing inevitably, which it really is with the 360. My console has crashed more since January than any other console I've owned has in it's lifetime.
Seeing as it's now nearing the middle of 2007, there's no ****ing reason at all why 360s people have bought in the last year should still be failing just as frequently. My 360 was bought in September 2006, and I had to have it replaced in January. It was a very easy process, but you're letting down customers by not improving your manufacturing process. Nobody expects a console to live forever, but people don't expect death to be a ****ing inevitably, which it really is with the 360. My console has crashed more since January than any other console I've owned has in it's lifetime.
I wasn't on that original list..
I'm on my 3rd. First one broke after 2 weeks, 2nd after a month and half. Third one so far is still going for about 9 months now... :lol
Crossing my fingers. Quality control sucks yea. As long as I have the warranty I'm good though. You'd think I'd be pissed about it, but the amount of enjoyment I've gotten out of it is worth it though. Bring on Forza 2! Now if it breaks again before Forza 2 comes out then I'd be really pissed
I'm on my 3rd. First one broke after 2 weeks, 2nd after a month and half. Third one so far is still going for about 9 months now... :lol
Crossing my fingers. Quality control sucks yea. As long as I have the warranty I'm good though. You'd think I'd be pissed about it, but the amount of enjoyment I've gotten out of it is worth it though. Bring on Forza 2! Now if it breaks again before Forza 2 comes out then I'd be really pissed
Baron Doggystyle von Woof
Member
wha the **** is wrong with that guy. I'm a student, i paid 400 ****ing euros for a game console and it ****ing broke in 1 year. Man what a ****ed up attitude. If i was rich, i woulndt buy a new console, i would hire the best lawyer in my land.
Burger
Member
To the people saying "I've had a great experience the 2 times I've had to replace my console." Err, don't you think you shouldn't have had to replace it at all ?
Bill Gates didn't get rich by writing alot of cheques you know.
Anyway, to anyone who thinks this isn't a design flaw, if it wasn't then you wouldn't see people on the XBox Scene forums with expensive Ball Grid Array soldering machines that are 'refurbishing' these units themselves. And making a business out of it.
SHOTEH FOCK OP said:
Bill Gates didn't get rich by writing alot of cheques you know.
Anyway, to anyone who thinks this isn't a design flaw, if it wasn't then you wouldn't see people on the XBox Scene forums with expensive Ball Grid Array soldering machines that are 'refurbishing' these units themselves. And making a business out of it.
MrNyarlathotep
Banned
JB1981 said:
Is that shipped or sold?
Sadly, as much as I'd love that just to be a smart ass quip, the disparity between shipped and sold figures probably does factor into things, as 360s sat on store shelves wont be breaking like ones in peoples homes are / might be, so...
500,000 sent for repairs out of 10 million shipped = 5%, but 500,000 broken out of 5 million sold = 10%
Invented numbers to prove point, Im pretty sure both numbers are higher but cant be arsed to do real maths to work out the percentage differences
500,000 sent for repairs out of 10 million shipped = 5%, but 500,000 broken out of 5 million sold = 10%
Invented numbers to prove point, Im pretty sure both numbers are higher but cant be arsed to do real maths to work out the percentage differences
HomerSimpson-Man
Member
DaCocoBrova said:
What the hell?!
Zombie James
Banned
GhaleonEB said:
There you go.
Patrick Klepek
furiously molesting tim burton
GhaleonEB said:
Your woes are my woes.
Version 3.0
Member
DaCocoBrova said:
I'm sure that would miss a lot of people, but what was the number?
RiskyChris
Banned
junkwaffle said:
This isn't quoted on page 4 yet. You're my favorite poster. =)
:lol
Agent Icebeezy
Welcome beautful toddler, Madison Elizabeth, to the horde!
LOL @ Microsoft. I would presume this design flaw is fixed for the 65nm. If it isn't, there should be hell to pay for them.
djtortilla
Member
my bro-in-laws 360 has died a 2nd time, a couple of days/week after the extended 1 year warranty expired.
He bought it in March 2006.
He doesn't have the time/money/patience to send it again.
He bought it in March 2006.
He doesn't have the time/money/patience to send it again.
CrushDance
Banned
Man your really ****ed up.Mithos Yggdrasill said:
Serious?...urk said:
This shit need to stop!?
It said a lot to me about Microsoft's customer service when they sent me a box to send my 360 back in, told me to call UPS to have the box picked up, and when I called UPS, they said that Microsoft doesn't pay for the pick up (even though they say they do) and that I'd have to drop it off at a UPS location myself. The guy I called for the pick-up even knew the situation with MS not paying for pick-up after saying they did the moment I gave him the tracking number.
As well, I also knew how "great" their customer support was after calling Nintendo about two weeks after that due to getting the DS Lite hinge crack. Such a world of difference between my experience on the phone with MS and calling Nintendo.
As well, I also knew how "great" their customer support was after calling Nintendo about two weeks after that due to getting the DS Lite hinge crack. Such a world of difference between my experience on the phone with MS and calling Nintendo.
Metalmurphy
Member
Hey... the truth IS predictableVrolokus said:
WickedLaharl
Member
Bebpo said:
it's a trap!
Flesh Into Gear
Member
Jesus Christ why can't they fix it? Everyone knows what the problem is but they keep on breaking. It doesn't make any sense.
Statistics fun-time!
I noticed on a recent EGM podcast that Shane said that 75% of their 360s had failed.
This probability analysis is based on a relatively small sample-size, unverified statements, and reasoned assumptions. It also makes the important assumption that the 360s are a homogenous quantity - or in other words that EGM's 360s are representative of 360s as a whole. Basically, don't take the numbers too seriously.
Let's assume there are 12 360s, 8 of which have failed. I want to see what the odds are of that happening. Since the quoted number is 3-5%, I'll be kind and use 5%.
#360s failed - Odds of occurrence
00 - 54% or ~ 1 in 2
01 - 34% or ~ 1 in 3
02 - 10% or ~ 1 in 10
03 - 1.7% or ~ 1 in 60
04 - 0.2% or ~ 1 in 500
05 - 0.017% or ~ 1 in 6,000
06 - 0.0011% or ~ 1 in 90,000
07 - 0.000047% or ~ 1 in 2,000,000
08 - 0.0000016% or ~ 1 in 63,000,000 *EGM's case
09 - 0.000000037% or ~ 1 in 2,700,000,000
10 - 0.00000000058% or ~ 1 in 170,000,000,000
11 - 0.0000000000056% or ~ 1 in 18,000,000,000,000
12 - 0.000000000000024% or ~ 1 in 4,000,000,000,000,000
So, based on the assumptions stated earlier, there is a one in 63 million chance of this occurring to a given set of 12 360s. Well, let's ignore that this happened to EGM, and just assume that it was a truly random set of 360s and that this just happens to be the only case in which a specific set of 12 360s experienced a 75% failure rate (this is being very, unreasonably kind to Microsoft's numbers). If there are 10 million 360s out there, that means that there are 833,333 sets of 12 out there. So if there are 833,333 sets and a .0000016% chance that a set of 12 will experience a 75% failure rate, there is a 1 in 75 chance of this having ever occurred anywhere. Now if you're a little more realistic and say "what are the chances of this happening to a major gaming news outlet", it's even less likely. EGM is pretty high profile; let's ask what are the odds of this happening to one of the top ten video game new outlets. Now the odds are 1 in 6 million of it having ever happened.
Of course if you use a 3% failure rate the odds go to 1 in 350 million.
Microsoft has bad luck.
I noticed on a recent EGM podcast that Shane said that 75% of their 360s had failed.
This probability analysis is based on a relatively small sample-size, unverified statements, and reasoned assumptions. It also makes the important assumption that the 360s are a homogenous quantity - or in other words that EGM's 360s are representative of 360s as a whole. Basically, don't take the numbers too seriously.
Let's assume there are 12 360s, 8 of which have failed. I want to see what the odds are of that happening. Since the quoted number is 3-5%, I'll be kind and use 5%.
#360s failed - Odds of occurrence
00 - 54% or ~ 1 in 2
01 - 34% or ~ 1 in 3
02 - 10% or ~ 1 in 10
03 - 1.7% or ~ 1 in 60
04 - 0.2% or ~ 1 in 500
05 - 0.017% or ~ 1 in 6,000
06 - 0.0011% or ~ 1 in 90,000
07 - 0.000047% or ~ 1 in 2,000,000
08 - 0.0000016% or ~ 1 in 63,000,000 *EGM's case
09 - 0.000000037% or ~ 1 in 2,700,000,000
10 - 0.00000000058% or ~ 1 in 170,000,000,000
11 - 0.0000000000056% or ~ 1 in 18,000,000,000,000
12 - 0.000000000000024% or ~ 1 in 4,000,000,000,000,000
So, based on the assumptions stated earlier, there is a one in 63 million chance of this occurring to a given set of 12 360s. Well, let's ignore that this happened to EGM, and just assume that it was a truly random set of 360s and that this just happens to be the only case in which a specific set of 12 360s experienced a 75% failure rate (this is being very, unreasonably kind to Microsoft's numbers). If there are 10 million 360s out there, that means that there are 833,333 sets of 12 out there. So if there are 833,333 sets and a .0000016% chance that a set of 12 will experience a 75% failure rate, there is a 1 in 75 chance of this having ever occurred anywhere. Now if you're a little more realistic and say "what are the chances of this happening to a major gaming news outlet", it's even less likely. EGM is pretty high profile; let's ask what are the odds of this happening to one of the top ten video game new outlets. Now the odds are 1 in 6 million of it having ever happened.
Of course if you use a 3% failure rate the odds go to 1 in 350 million.
Microsoft has bad luck.