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Exremely slow PS4 download speed

I have this same problem, the download speed is fast and all good, as soon as i do something else like go watch a stream, get bored and close that stream my download speed stays low.

Or lets say the ps4 downloads 2 files at the same time, even if i stop 1 of them, my single 1 file will still download at 300-400kb and WON'T REGAIN IT'S SPEED.

The only solution i have found to this is pausing 1 file and let the other go alone then REBOOT the PS4 and my speeds get back to normal.

In other words, if i dare multitask or do something that affects the download speed, it puts it on slow download mode, its dumb and stupid but the only way to fix it is to shutdown and reopen the console.
Try it you will see and i really do hope they fix this shit.

And they need to put download QUEUES.
 

Morac

Neo Member
This is extremely interesting. If this is why we are getting such rapidly fluctuating speeds, then there isn't really anything we can do about it, is there? What I don't understand is why this would have become a problem right when 2.0 hit. Could it be that the firmware screwed up the routing process (hopefully this can be fixed), and if that is the case, why are we being rerouted so often anyway?

I'm not sure exactly where the problem lies, but I'm now leaning to a problem with the PS4. The reason I say this is the problem is affecting both CDNs (Limelight and Akamai) and it scales with the number of downloads.

There's a really easy way to see this. Go to the PSN Store and download a few large demos. You want to get several downloads going at the same time, enough to max out your download speed. Then watch the Download screen. In my case, all the downloads will either download very fast or very slow, randomly alternating between those extremes. There's never a case where some download quickly and others download slowly. For example I may have 3 downloads that are going at 33 Mbps each (99 Mbps combined) and all the sudden drop to 2 Mbps each (6 Mbps combined). That tells me that downloads are being throttled individually using the same "rules".

If the problem was with the CDN, it wouldn't affect both CDNs. If the problem was with my ISP (Comcast), I wouldn't think that the combined download speed would be able to max out (though I suppose each connection could be throttled separately). That leaves the PS4 and/or Sony (not paying CDNs enough).
 

Chabbles

Member
I have this same problem, the download speed is fast and all good, as soon as i do something else like go watch a stream, get bored and close that stream my download speed stays low.

Or lets say the ps4 downloads 2 files at the same time, even if i stop 1 of them, my single 1 file will still download at 300-400kb and WON'T REGAIN IT'S SPEED.

The only solution i have found to this is pausing 1 file and let the other go alone then REBOOT the PS4 and my speeds get back to normal.

In other words, if i dare multitask or do something that affects the download speed, it puts it on slow download mode, its dumb and stupid but the only way to fix it is to shutdown and reopen the console.
Try it you will see and i really do hope they fix this shit.

And they need to put download QUEUES.

It sucks when that happens, sometimes i've had to reset my PS4 every 10/15 minutes throughout an entire download to get speeds above dialup levels.
 

Neiteio

Member
Since it seems the consensus here is "downloads fast before 2.0, slow after," and I'm getting my PS4 with GTAV and TLoU on Tuesday, is there a way I can download TLoU without updating to 2.0?
 

Aces&Eights

Member
I had the same problem. One thing I noticed is if I have more that one thing to download I.E. a game and then a patch, it tries to download both at the same time. If I go and pause the patch the game then speeds up quite substantially.

Edit: beaten like a bad modem
 

gruenel

Member
PSN is such a piece of shit, I just bought GTA V and now it's downloading at like 200KB/s on my 100MBit/s line. What a joke.
 

Haxxona

Banned
It looks like 2.03 has mildly helped a bit for me.
I used to download on 250-500KB/s 2 weeks ago with small spikes here and there as seen in this picture(Counterspy download on a 250/250 line).
15329025734_17d53e2f16_o_d.jpg


This is today downloading Injustice and Secret Ponchos
15951296395_ff92c55849_o_d.png

And as you can see the difference is dramatically different, its still not even close to perfect but I did hit an all time high on psn with a Maximum on 12000KB/s.
There is obviously much to be done until the speed is close to what I get on steam/origin(17k/25k) but it is something.
The constant frequent drops has to get sorted out soon.
P.S. Everything shown is on my wired ports on my Asus ac router which only has the ps4 connected via wire.

Edit: Woho had a 10sec interval close to 30000KB/s
 

Antti

Member
Much like the poster above me, I have an ASUS router as well. For those of you having problems with slow PSN download speeds, I've found out that using standby/rest mode works like a charm.

If your router supports traffic monitoring, here's what I do:

1) Power up your PS4
2) Start the download
3) Enter rest mode
4) Monitor the download speed from your router control panel, the fluctuation should be almost non-existent

5) If the download speed is fluctuating a lot/slow in the router control panel, power your PS4 back on from rest mode, turn it off completely, power it back on and enter rest mode again.

I've been able to get full speed downloads with this method for 3 games now. I live in Finland and have a 40M connection.
 
PS4 wired 100mbs DL and 10mb UL but with the PS4 only recognizes 38mbs DL and 4mbps UL and My downloads have never been over 15min for large games like DA:I took that long and patches that are like 2GB take about 2 to 3 min.
 

SJRB

Gold Member
I was able to download GTAV in less than 3 hours when it initially was going to take over 12 hours [by my own guesstimate based on DL speed] by putting the PS4 in rest mode.

Granted, 3 hours is still pretty long but GTAV is 50 gigs. Anyway, playing a game had a huge impact on download speed in a negative way, whereas rest mode seemed to have a huge impact in a positive way.
 
I have been downloading GTAV for the last 2 days on a 152mb connection, PS4 says 50Mb when I run the test on it. The initial download was really quick took about 15-20mins then when you click to start the game it has to install which apparently just downloads the rest of the game. It is downloading crazy slow, if you back out of the game and hit the options button on it and then go to info you can see how much it has downloaded and how much is remaining. After 37 hours I'm at 31GB so still a fair bit to go.

Not sure what has caused this but I have tried everything from powering down my console and even taking it to a friends house incase it was my internet but nothing works. It is connected via Ethernet too.
 
My Sony hardware has always been slow to download off PSN, regardless of if its WiFi or Ethernet. I have a 60 megabit/second connection and I'm lucky if I see 1/10th of that from PSN. WiFi on my vita, PS3, PS4 is fucking terrible, and going wired improves it some, but its still way slower than it should be.

When I can download a 4 gig file in a few minutes on my PC, and its a 4 hour wait on the PS4, something is wrong with PSN.
 

le-seb

Member
When I can download a 4 gig file in a few minutes on my PC, and its a 4 hour wait on the PS4, something is wrong with PSN.
Just tried now to check:
It's downloading at about 4-5 MB/s (which is roughly a third of what my connection can sustain).

So, if it's really taking your PS4 4 hours to download a 4 GB file when it takes mine a dozen minutes to download a 3 GB one, rather than something wrong with PSN as a whole, I'd say that there's most probably something wrong with the way the PSN servers are reached from your location and ISP.
 
Just tried now to check:

It's downloading at about 4-5 MB/s (which is roughly a third of what my connection can sustain).

So, if it's really taking your PS4 4 hours to download a 4 GB file when it takes mine a dozen minutes to download a 3 GB one, rather than something wrong with PSN as a whole, I'd say that there's most probably something wrong with the way the PSN servers are reached from your location and ISP.

Mayhaps though pretty much everyone I know outside of you few lucky ones in this thread get slow speeds out of PSN. Got a friend on the other side of the country that took him about 6 - 8 hours if I remember right for around a 4 gig file.

Maybe they have better servers set up in Europe, or play nicer with your ISPs.
 

le-seb

Member
Maybe they have better servers set up in Europe, or play nicer with your ISPs.
Which would be quite funny considering that Sony's using Akamai CDN services, and that Akamai is a US based company, not a European one.

Another possibility, and in fact I guess it's the reason why you get shitty download speeds while I get decent ones, is that my ISP is doing a better work than yours by deploying the required peering links with Akamai servers.
Dunno if it's your ISP, but earlier this year I've read some nasty things about Comcast trying to 'racket' content providers, for example.

Letting a situation degrade to the point where it becomes unbearable is a well known means of pressure, in this business.
Here in France, we have an ISP that wants Google to pay for accessing its customers, and as a result, said customers can't even stream a 360p video from YouTube on rush hours (because Google told this ISP to GTFO).
 

charpunk

Member
I was getting pretty decent speeds before the 2.0 update. Ever since then my speed has tanked. Running a gigabit line now, and I still can't download more than 500Kb/s on any of my playstation devices. Majority of the time it's 200Kb/s or less. Running a speed test on the ps4 gives me around 20Mb/s. Wired or wireless makes zero difference.
 

Yoday

Member
This speed fluctuating since 2.0 BS has made me revert back to physical media. I really didn't want to have to do that, but if I can't rely on PSN being able to provide decent download speeds, then I need to limit what I am downloading. I just can't imagine having to wait for a 50GB game to download at ~800KB/s average whenever I want to revisit an older game in the future. Sony really needs to fix this shit.
 
Which would be quite funny considering that Sony's using Akamai CDN services, and that Akamai is a US based company, not a European one.

Another possibility, and in fact I guess it's the reason why you get shitty download speeds while I get decent ones, is that my ISP is doing a better work than yours by deploying the required peering links with Akamai servers.
Dunno if it's your ISP, but earlier this year I've read some nasty things about Comcast trying to 'racket' content providers, for example.

Letting a situation degrade to the point where it becomes unbearable is a well known means of pressure, in this business.
Here in France, we have an ISP that wants Google to pay for accessing its customers, and as a result, said customers can't even stream a 360p video from YouTube on rush hours (because Google told this ISP to GTFO).

That's definitely a possibility too. I have Verizon Fios and have already had to block certain ip addresses so that Youtube wasn't dog slow.

It's such shitty business tactics of the ISPs.
 

Morac

Neo Member
I replaced my PS4's hard drive over the weekend and was hit very badly by the fluctuating download speeds. I had multiple downloads going and speeds would fluctuate between 8 Mbps to around 80 Mbps, with mostly the former. At that rate it would take days to finish.

I put my PS4 into Rest mode and that's when the download speeds jumped up and remained more or less constantly fast. What was going to take days, finished in a few hours.

There's no reason for that really. It's like Sony intentionally cripples the download speed when the system is on.
 

Markitron

Is currently staging a hunger strike outside Gearbox HQ while trying to hate them to death
I just downloaded 2 games and was getting 4-5 MB/s, and I am on a 120 MB line. It's been ok for me.
 
the download speeds are dog awful at the minute. Any idea what could be causing it? 105 xfinity line in the US. An acknowledgement by Sony that there could be throttling by their server supplier would be a start.
 
i found that pausing/resuming the download would bring it back to normal levels too. these workarounds are bullshit though, improve your network Sony. did they ever fix the messaging delays?
 

Jburton

Banned
Never had download speed issues but since the Xmas downtime it has been very slow and fluctuating wildly.


Something wrong at their end,most definitely.
 

vesvci

Banned
All it takes for me is Pause and Resume and it speeds up. Downloaded the DC update today, went from the initial 7 hours estimation to 30 mins, by just pausing and resuming. All in all, took 20 mins to download the update.
 

truth411

Member
Not sure what's going on with y'all, but I downloaded the Drive Club patch (5.87GB) in less than 15 minutes. The PS4 download speeds have been good to me. I'm in Texas, 110mb down and 11mb up.

Edit: psn has never max out my internet speeds, usually it hangs around 50-75Mbs.
 
All it takes for me is Pause and Resume and it speeds up. Downloaded the DC update today, went from the initial 7 hours estimation to 30 mins, by just pausing and resuming. All in all, took 20 mins to download the update.

I saw that too but it bottoms out after about 5-10 mins.
 
I now have an upgraded 100Mb down with an ethernet connection to my PS4, and the best I can get is 11 down and 2Mb up. 248 Mb took over 15 minutes...

Pausing and resume doesn't help mine at all.
 
Is it me or does my PS4 actually download games faster when it is in rest mode? I tried to download Resident Evil earlier and PS4 said time estimation was 1 hour and a half. Then, I switched my PS4 to rest mode and let the download running. After an hour, I booted up my PS4 to check download status and it said the download finished 30 minutes ago :eek: Much better than downloading The Last of Us Single Player which took me about 2 hours while I was playing another game.
 

Christos

Member
Is it me or does my PS4 actually download games faster when it is in rest mode? I tried to download Resident Evil earlier and PS4 said time estimation was 1 hour and a half. Then, I switched my PS4 to rest mode and let the download running. After an hour, I booted up my PS4 to check download status and it said the download finished 30 minutes ago :eek: Much better than downloading The Last of Us Single Player which took me about 2 hours while I was playing another game.

I have actually noticed that when I was downloading BF4 and Plants Vs. Zombies GW.
 

DirtyLarry

Member
It has been way worse than it usually is. I saw it last night with the Driveclub update. It initially told me it had 38 hours to go.
Doing an Internet Test under Settings > Network, at least on my end, forces it to go back to normal speeds. Doing the internet test is the same as rebooting the console completely it appears as it resets the Network settings.
The only thing is I usually only have to do this once. Had to do it 3 times last night. Got the 5 GB update in about 45 minutes, which is still damn slow considering my speeds (85/85) and annoying I have to force it back to being fast by keeping an eye on it.
 

FlipCup

Neo Member
My WiFi speeds were great up until two days ago. Now i constantly get signed out of PSN and cannot connect a lot. It fluctuates a ton.
 
It looks like 2.03 has mildly helped a bit for me.
I used to download on 250-500KB/s 2 weeks ago with small spikes here and there as seen in this picture(Counterspy download on a 250/250 line).
15329025734_17d53e2f16_o_d.jpg


This is today downloading Injustice and Secret Ponchos
15951296395_ff92c55849_o_d.png

And as you can see the difference is dramatically different, its still not even close to perfect but I did hit an all time high on psn with a Maximum on 12000KB/s.
There is obviously much to be done until the speed is close to what I get on steam/origin(17k/25k) but it is something.
The constant frequent drops has to get sorted out soon.
P.S. Everything shown is on my wired ports on my Asus ac router which only has the ps4 connected via wire.

Edit: Woho had a 10sec interval close to 30000KB/s

How do you find this info out? What app do I need to download?
 

le-seb

Member
How do you find this info out? What app do I need to download?
Your ISP router's web interface may include network traffic monitoring, like shown here.
If it doesn't, you can check whether it supports SNMP, which could be used to poll its interfaces' statistics from a PC.
And if it still doesn't, there still exist some options, but they will require you to add some manageable router between your home network and your ISP's router, and move all your devices from the ISP's router to this new router, so that it can catch any network traffic.
 
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