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famousmortimer: Xbox One OS and Xbox Live issues bouncing about as we approach launch

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Oh come on, really? Granted, it all sounds believable at first. We know the OS is not complete, there's a reason for the day 1 patch. Why they have the Windows team in crunch mode working on X1. Why many features come out in 2014. They obviously will get the OS done by launch day. And the OS that is being talked about is probably months old cause you don't throw weekly builds at devs. But the dead giveaway is the custom voip API nonsense. I feel sorry for everyone that believes that bs.

We all should listen to you! especially after your "Tales From My Ass" thread.
 

qirex

Member
One thing I think people need to keep in mind is that if there is any kind of major bad news nobody from the responsible company will be able to admit it, ever. Even if stuff does launch busted-ish if your employer pays you to say nice things about its products for a living you're not going to do it. In fact there's probably a very long, detailed set of documentation governing exactly what you can and can't say even if you're not in marketing or PR. The launch dates aren't moving. Nobody's going to come out and say "hey our shit's kind of busted maybe wait 6 months until we get out act together but enjoy the 9-figure marketing spend we're committed to in the meantime."

The thing that's making this worse is that in any other industry we could turn to the press to help answer these questions but since the gaming media is dependent on conforming to the terms of their NDAs to have launch access to new system nobody there's going to break any news either. Throw that into the echo chamber of comments/forums filled with spazzes [multiplied by reputation management company sock puppets] makes overreaction par for the course.

tl;dr: Anyone who actually knows how things are going is 100% unable to comment officially and, even if they could, is in a position to have their life get significantly worse if they do. So they're not going to.
 

jiggles

Banned
If this is true, you have to really feel for the OS engineers right now. Crunching to an immovable deadline you don't think you can make is a dangerous cocktail of stress and dread. It pushes you to your breaking point.
 
I understand why VOIP is having issues lol, what I don't understand why there are so many people freaking out as if the console isn't going to work from this news.

How I interpreted it, it is not just VOIP, it's whenever the system tries to connect online there are issues. And how the new system has been built there is a lot of disconnecting and reconnecting when you switch between apps.
 

Rich!

Member
Really? I have relatives who visit from Europe and they're always surprised at how easy it is to return items in the US.

That's because they let the retailers here fool them and force them to give in easily.

Like I said before, in the UK the sales of goods act covers you, and puts you immediately at an upper hand against any retailer.

Not a clue about mainland Europe though.
 
Really? I have relatives who visit from Europe and they're always surprised at how easy it is to return items in the US.

Hmm well considering the fact that in the EU your entitled by law to trade and sell digital software licenses I'd say they are a step ahead

But there are general sales rules for the whole EU that give you very good protection I thought?

Edit: beaten, pretty sure there are general EU consumer rights laws
 
Where are the mods?

I've only see M0dus and Kagari post and I think only once or twice a piece

Why have thou foresaken us?

And where is the C of BOATS?
 

Ashes

Banned
In the UK, you'd struggle at any store, My personal experiences are:

GAME: It took me 3 hours to return a faulty xb360. that's faulty the day after I purchased it(it was RROD on first boot as pre owned system)

But also Toysrus didn't give a shit returning a PS2 because I had 2 bought at presents and just returned it.

I know CeX have a terrible policy too regarding returns.

the problem is, the xbox one if it had an unstable OS, may not be classed as not working, it's just missing features, some companies are very difficult to get your money back from.

Game are pretty shite. Amazon are much better. John lewis too.
 

ElTorro

I wanted to dominate the living room. Then I took an ESRAM in the knee.
They could've handled games / apps / dashboard as processes instead.

Not as long as you (a) want to provide a low-level "GameOS" for games as well as (b) a full-blown Windows 8 environment for WinRT applications at the same time.
 
One thing I think people need to keep in mind is that if there is any kind of major bad news nobody from the responsible company will be able to admit it, ever. Even if stuff does launch busted-ish if your employer pays you to say nice things about its products for a living you're not going to do it. In fact there's probably a very long, detailed set of documentation governing exactly what you can and can't say even if you're not in marketing or PR. The launch dates aren't moving. Nobody's going to come out and say "hey our shit's kind of busted maybe wait 6 months until we get out act together but enjoy the 9-figure marketing spend we're committed to in the meantime."

The thing that's making this worse is that in any other industry we could turn to the press to help answer these questions but since the gaming media is dependent on conforming to the terms of their NDAs to have launch access to new system nobody there's going to break any news either. Throw that into the echo chamber of comments/forums filled with spazzes [multiplied by reputation management company sock puppets] makes overreaction par for the course.

tl;dr: Anyone who actually knows how things are going is 100% unable to comment officially and, even if they could, is in a position to have their life get significantly worse if they do. So they're not going to.

What is most surprising is how silent the major games media "journalists" have been. It seems like it's a bunch of kids being told what to do by these large multi billion dollar corporations. They have no chance really. They're completely in way over their heads and that's why all they end up doing is showcasing games for these companies.
 

Skeff

Member
If any retailer starts giving you shit for a return, simply quote or print the sales of goods act and they will be your fucking bitch.

I know, you get the money back, but it's often very difficult.

I understand why VOIP is having issues lol, what I don't understand why there are so many people freaking out as if the console isn't going to work from this news.

Well from Mort's blog the select quotes would be:(bolded for my emphasis)

The short story is that Xbox Live and the OS, especially in functions that involve XBL, are a complete fucking mess

the OS

Connectivity issues.

Playing online?

He then said “If all you are doing is running a game and that’s the only app things are fine.

So we can play as long as no apps are open, so no multitasking, but what if you go back to OS with game in suspend then open skype? does it crash and you lose your game you didn't save because you just supended it?

Hence OS and multitasking issues as well as online.

Game are pretty shite. Amazon are much better. John lewis too.

Definitely, I'll be at Tesco at PS4 midnight launch though, it's nice and warm inside an the girlfriend can go clothes shopping.(I can't really say no to clothes shopping if i'm buying a Console.)
 

Rich!

Member
To me, a good way of summing up Microsoft is as a pilot, navigating the Boeing XBONE 51, ignoring warnings from control, fingers in ears, eyes closed, shouting "IT'LL ALL BE OK!!!", as the aircraft gets increasingly closer to the edge of a cliff, taking the entire XBone team with it.
 

ElTorro

I wanted to dominate the living room. Then I took an ESRAM in the knee.
Never again day 1.

Bitching about early adopting is half of the fun. When else can you feel like a courageous adventurer, boldly buying what no techgeek has bought before, being admired by the ladies and revered by the mere-mortals alike?
 
I know, you get the money back, but it's often very difficult.



Well from Mort's blog the select quotes would be:(bolded for my emphasis)



the OS



Playing online?



So we can play as long as no apps are open, so no multitasking, but what if you go back to OS with game in suspend then open skype? does it crash and you lose your game you didn't save because you just supended it?

Hence OS and multitasking issues as well as online.

Next time check my summary skeff


And proelites comments are the most damning for the OS functionality
 

Ishan

Junior Member
makes legit no sense to me why the games industry cant be like others ... a new os has problems .... ppl admit it needs patching ... gets patched .... its part of the software dev/launch process/cycle .... pr spin is too much ... when i buy a new gadget i dont expct everything to be awesome day 1.
 

dc89

Member
If any retailer starts giving you shit for a return, simply quote or print the sales of goods act and they will be your fucking bitch.

No not exactly. The Sales of Goods act provides as much protection to the retailer than it does the consumer.

After 6 months for example it's down to the consumer to provide evidence to the retailer that the problem is a manufacturing fault. This is usually in the form of an assessment or diagnostic by a fully authorised engineer, any cost of this is liable to the consumer, the retailer is not legally obliged to pay. However, all retailers will honor the warranty period so you don't really get this when dealing with things in warranty.

So say your Xbox is 3 years old and it has a problem you pay for an engineer's report and take it to your retailer. They choose, not you, how they put you in the position it was before it broke and legally you can't do anything about this. They have teh power!! This can either be covering the cost of repair, replacement or a partial refund taking into consideration how old the product us.

If you go to a retailer who knows their stuff, you will become their bitch.

Like I said, I'll be trying to get my next console from John Lewis. 2 year warranty, no hassle etc.
 

Ishan

Junior Member
how does this work in other industries tho? can say apple put out ndas for ppl reviewing iphone to not admit to any of the os issues or bugs? .... this whole launch seems like such silly pr vs devs vs gamers .
 

Valnen

Member
What's with the absolutely insane comments on the actual blog page? Some of those make even YouTube comments look tame. Also the long one with the guy calling him an alcoholic and taking about babies and shit. Just what on earth?
 

Ark

Member
This is some seriously exciting stuff.

I'm just thankful the US gets the PS4 two weeks before we do here in Europe. Gives me plenty of time to cancel my pre-order if things are terribly, horribly wrong.
 
They must be busy figuring out a way to get Bish out of his bunker. Can we get some Astroturfers in here? I'm sure Bish's shill-o-sense would start ringing too loud for him to continue staying under the hatch.

Quick someone account suicide by pretending to be MS or SONY PR

Went sleep for a short while to get up and see this .
Time to catch up and i guess this what cboat was talking about .

Check my summary for some insight

http://www.neogaf.com/forum/showthread.php?p=87786946#post87786946
 

Verendus

Banned
I wonder how much the leaders of the Xbox One project hate the internet right now. On a scale of 1-10; there must be some real anger there. Someone keeps leaking things about them in a language he created himself, there have been campaigns against them, and then others leak negative news here and there which is like doing The People's Elbow for added humiliation after having already given them The Rock Bottom.

Honestly, this is what I want to happen next.

Xbox One launches and there are no problems. There are the general launch issues that are to be expected, but nothing catastrophic or major. The folks who pick up the console are able to enjoy it fine, and after a few weeks, everyone looks back all this craziness with a softer heart.

It'd be like Rocky Balboa. A true underdog story.

None of the above benefits me any way, quite the opposite, but it'd be nice to see. There is far too much negativity these past few months.

Edit:

I take that back after a few seconds of thought. We must go full tragedy. It will make a better story in the long-term.
 

GoldenA

Member
That we don't know when it will be fixed. Why give them the benefit of the doubt that it will be all good Day 1? Do they deserve it as of now? If basic Live functionality, things that people are paying for, are fucked up and not working at or around launch that's not an issue?

But it isn't day one yet?

They get the benefit of the doubt for the same reason Sony get the benefit of the doubt on having the best first party games next gen - past history.

If however This isn't working at launch or soon after then MS deserve all they will get for it because as you said we're paying extra for it
 
Bundled headset can do everything Kinnect can do? Or should I have said the DVD comes with voice activation, motion controls and a DVR.

I'll take the blueray that doesn't force me to pay for voice controls I don't want. And yeah the DVR is only for gameplay footage just like PS4. You can't use it to DVR television. The bottom line is you're paying more for less, unless you actually want the Kinect, in which case enjoy it.
 

iceatcs

Junior Member
Even worse, Xbox one release all first tier at the same time (not a lot of world but it will be more than just US), so I'm not sure if the servers will handling for all day one download. Maybe timezone will ease the servers.
 

viveks86

Member
I wonder how much the leaders of the Xbox One project hate the internet right now. On a scale of 1-10; there must be some real anger there. Someone keeps leaking things about them in a language he created himself, there have been campaigns against them, and then others leak negative news here and there which is like doing The People's Elbow for added humiliation after having already given them The Rock Bottom.

Honestly, this is what I want to happen next.

Xbox One launches and there are no problems. There are the general launch issues that are to be expected, but nothing catastrophic or major. The folks who pick up the console are able to enjoy it fine, and after a few weeks, everyone looks back all this craziness with a softer heart.

It'd be like Rocky Balboa. A true underdog story.

None of the above benefits me any way, quite the opposite, but it'd be nice to see. There is far too much negativity these past few months.

Couldn't agree more. As much as I find these threads quite entertaining, I really wish the product turns out ok and does well. A lot of smart people have worked really really hard.

Edit:

I take that back after a few seconds of thought. We must go full tragedy. It will make a better story in the long-term.

WTF! No fair! I agreed with you before your edit! I'm taking a stand. No tragedy, please? Enough mediocrity for them to realign their course would do. I have friends and family working at Microsoft for crying out loud!
 
how does this work in other industries tho? can say apple put out ndas for ppl reviewing iphone to not admit to any of the os issues or bugs? .... this whole launch seems like such silly pr vs devs vs gamers .

For some reason some people have an emotional attachment to their favorite company that goes well into the crazy and irrational.
 
Well from Mort's blog the select quotes would be:(bolded for my emphasis)



the OS



Playing online?



So we can play as long as no apps are open, so no multitasking, but what if you go back to OS with game in suspend then open skype? does it crash and you lose your game you didn't save because you just supended it?

Hence OS and multitasking issues as well as online.

Lol quote Mort's source, not his take on the matter.
The quotes from his source are all related to the VOIP... (Which leads me to believe that he is saying the party system works fine if you're running one game and one app, not that multitasking is bugged)

The one issue that the source refers to outside of VOIP is notifications not popping up sometimes.
 
Lol quote Mort's source, not his take on the matter.
The quotes from his source are all related to the VOIP... Which leads me to believe that he is saying the party system works fine if you're running one game and one app, not that multitasking is bugged.

The one issue that the source refers to outside of VOIP is notifications not popping up sometimes.

Proelite's comments on it would indicate both an OS level problem and potential for Matchmaking issues

Should I pull them for you?

ALSO THREAD SUMMARY UPDATED BECAUSE I HAVE NO SHAME AND SLEEP IS FOR THE WEAK

http://www.neogaf.com/forum/showthread.php?p=87786946#post87786946
 
Honestly, this is what I want to happen next.

Xbox One launches and there are no problems. There are the general launch issues that are to be expected, but nothing catastrophic or major. The folks who pick up the console are able to enjoy it fine, and after a few weeks, everyone looks back all this craziness with a softer heart.

It'd be like Rocky Balboa. A true underdog story.

I would say that's plausible. A massive launch of online services like this has a pretty long "grace period" where people will accept that the service is not up to snuff, and will actually tend to forget about it entirely later down the line if it gets fixed in a reasonably timely manner. You see it with pretty much any modern major MMO launch.

They just need to get their shit together and have the wrinkles ironed out before the launch window is over and the automatic sell-out status of stock is no longer a given, and most people won't actually care that much. They'll gripe and grumble and make hyperbolic statements on social media about how they're going to throw their X-Box One out a window and burn Microsoft's main campus to the ground, but in a year most of them won't even remember it happened.

The problems only really come if they hit two or three months out from launch and still have persistent, easy to reproduce service issues.
 

cebri.one

Member
If this is true, MS should delay the launch. I can't imagine millions of XB1 having trouble for months, that would hurt the Xbox brand in an inimaginable way.
 

Ashes

Banned
I wonder how much the leaders of the Xbox One project hate the internet right now. On a scale of 1-10; there must be some real anger there. Someone keeps leaking things about them in a language he created himself, there have been campaigns against them, and then others leak negative news here and there which is like doing The People's Elbow for added humiliation after having already given them The Rock Bottom.

Honestly, this is what I want to happen next.

Xbox One launches and there are no problems. There are the general launch issues that are to be expected, but nothing catastrophic or major. The folks who pick up the console are able to enjoy it fine, and after a few weeks, everyone looks back all this craziness with a softer heart.

It'd be like Rocky Balboa. A true underdog story.

None of the above benefits me any way, quite the opposite, but it'd be nice to see. There is far too much negativity these past few months.

Edit:

I take that back after a few seconds of thought. We must go full tragedy. It will make a better story in the long-term.

Launches are hard. We had the Wii u launch last year. This is the way of things. Steam's beta period was kinda bad too.
 
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